The first night I was put in a room that had been numbed for pests, cockroaches . The chemical smell was unbearable . And I had to kill a cockroach in the bathtub . Since it was after midnight ai stayed in that room due to being too tired to deal with it. The next morning the staff switched my room and they were very nice about it .
I do think they should refund that first night. Since ai booked through you I am asking you to get it refunded .
Thank you
Ava
5.0分
其他
The staff members at this property were exceptional. Very clean and quiet I enjoyed my stay and will stay again
4.0分
情侣出游
Staff friendly. Problems with door handle on room made swiping key card and unlocking door difficult. Bathtub drain very slow.
5.0分
家庭亲子
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Excellent accommodations! Beautiful and very clean room and facility. Breakfast was delicious with variety from day to day! Staff was courteous, approachable and friendly. Strongly recommend for short or long term stay.
4.0分
其他
Great hotel, conveniently located. I did not appreciate the excessive deposit, which was much more than my actual room price.
5.0分
其他
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The rooms were spacious, the beds comfortable. Amenities were great (coffee maker & fridge very useful).
Room was decorated nicely. Staff was very efficient & courteous- check in & out easy. Ample parking during our stay.
5.0分
朋友出游
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I've stayed here before and the service is top notch. The free breakfast is better than any other hotels that I've been to. The pool is always clean and so is the gym. I never have trouble getting clean towels unlike some other places.
1.0分
其他
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Inconsistent
Clerk was dealing with an irate customer as we were checking in. So we finally got checked in and head up to the room. The room seemed clean enough but the toilet was skipped in the cleaning process, as evident by the tissue in the water and the uncleanliness of the toilet bowl. Whatever, it’s late and we’re tired. We settled for the night, I get a (loud) phone call from the front desk at 10.30 pm asking me what room I was in, and my room number because it (something) was telling her I wasn’t checked in. It made no sense to me. Saving grace was their breakfast was pretty nice.
2.0分
其他
I didn't like the strong detergent smell in the room, the lick in the lobby and the loss of power during the evening hours
伟大的
The first night I was put in a room that had been numbed for pests, cockroaches . The chemical smell was unbearable . And I had to kill a cockroach in the bathtub . Since it was after midnight ai stayed in that room due to being too tired to deal with it. The next morning the staff switched my room and they were very nice about it .
I do think they should refund that first night. Since ai booked through you I am asking you to get it refunded .
Thank you
Ava
The staff members at this property were exceptional. Very clean and quiet I enjoyed my stay and will stay again
Staff friendly. Problems with door handle on room made swiping key card and unlocking door difficult. Bathtub drain very slow.
Excellent accommodations! Beautiful and very clean room and facility. Breakfast was delicious with variety from day to day! Staff was courteous, approachable and friendly. Strongly recommend for short or long term stay.
Great hotel, conveniently located. I did not appreciate the excessive deposit, which was much more than my actual room price.
The rooms were spacious, the beds comfortable. Amenities were great (coffee maker & fridge very useful).
Room was decorated nicely. Staff was very efficient & courteous- check in & out easy. Ample parking during our stay.
I've stayed here before and the service is top notch. The free breakfast is better than any other hotels that I've been to. The pool is always clean and so is the gym. I never have trouble getting clean towels unlike some other places.
Inconsistent
Clerk was dealing with an irate customer as we were checking in. So we finally got checked in and head up to the room. The room seemed clean enough but the toilet was skipped in the cleaning process, as evident by the tissue in the water and the uncleanliness of the toilet bowl. Whatever, it’s late and we’re tired. We settled for the night, I get a (loud) phone call from the front desk at 10.30 pm asking me what room I was in, and my room number because it (something) was telling her I wasn’t checked in. It made no sense to me. Saving grace was their breakfast was pretty nice.
I didn't like the strong detergent smell in the room, the lick in the lobby and the loss of power during the evening hours