酒店回复: Hello Jose Maria,Agradecemos su comentario positivo sobre la comodidad, limpieza y ubicación de nuestro hotel. Nos alegra saber que disfrutó de su estancia. Siempre nos esforzamos por ofrecer una buena experiencia a nuestros huéspedes. Esperamos que considere visitarnos de nuevo en el futuro.
5.0分
其他
原文
翻译提供方：Google
干净，我住了一个星期，员工非常细心。
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酒店回复: Hello Ramon,Agradecemos mucho tus comentarios positivos sobre la limpieza y la atención de nuestro personal. Nos alegra saber que tu estancia fue agradable en esos aspectos. Valoramos tus observaciones y esperamos que consideres volver en el futuro para disfrutar de una experiencia aún mejor. Hasta pronto, te deseamos lo mejor.
4.0分
商务出差
原文
翻译提供方：Google
干净、安静
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酒店回复: Hello Chantal,Nous sommes ravis d'apprendre que vous avez trouv notre htel propre et calme. Votre confort est notre priorit, et nous esprons vous accueillir á nouveau bientt pour une exprience tout aussi agrable.
2.0分
其他
The shower was dirty and missing rolls of toilet paper. Was not a fan. Also WAY to many mirrors behind the bed
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酒店回复: Hello Seth,Thank you for sharing your feedback. We take cleanliness seriously and appreciate your comments regarding the shower and amenities. The design choices, including the mirrors, are intended to enhance the aesthetic of our rooms, but we understand that preferences vary. Your input will be noted for future improvements as we strive to enhance the guest experience. We value your insights and hope you consider staying with us again.
2.0分
其他
The room smelled like cigarettes
The gentleman that helped was nice
The bathroom was not cleaned properly
The refrigerator wasn’t cleaned properly
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酒店回复: Hello Emily,Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our staff member's helpfulness. Your comments about the cleanliness of the room and bathroom are noted and will be communicated to the appropriate team for improvement. Ensuring a pleasant experience for our guests is important to us; we value your insights as they help us enhance our services for future visitors.
4.0分
商务出差
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Room was clean, but (my only complaint) plumbing fixtures were old and corroded, bathtub faucet leaked constantly and was noisy in Room 117 despite attempts to turn it off.
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酒店回复: Hello Robert,Thank you for your feedback regarding your recent stay. We are glad to hear you found your room clean. Your observations about the plumbing fixtures will be noted as we continually assess and improve our facilities. We appreciate your input and hope you had a pleasant time overall during your visit to our hotel.
4.0分
其他
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Room was spacious and clean. Dated facilities. Broken hinges on cabinets, deadbolt didn't work, furniture in need of replacement. Price was the driver, just needed a place to sleep for a night. I'd go back if the circumstances were the same.
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酒店回复: Hello Tim,Thank you for your feedback. We're pleased to hear you found the room spacious and clean. We appreciate your comments about the facilities, as they help us to identify areas for improvement. It's great to know you'd consider staying with us again under similar circumstances. We hope to welcome you back for another stay in the future.
2.0分
情侣出游
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The night we checked in, there were 3 police cruisers in the parking lot checking out some individuals on some disturbance. It gave the first impression that its a trouble area.
The room was small and only had 1 chair for the 2 of us. The TV was mounted high on the ceiling and hard to watch in a sitting position. The shower pressure was weak and the lever was broken. Though the beds were firm and comfortable for a good sleep.
Breakfast was subpar with limited choice, worse the coffee machine was out of service, so we left without any breakfast.
I thought the cost was a bit high for what it's worth, I will not recommend this hotel to anyone at all.
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酒店回复: Hello Tim,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the comfort of the beds, but we understand there were several aspects that did not meet your expectations. Your insights on the room size, breakfast options, and amenities have been noted for our continuous improvement efforts. We strive to create a comfortable environment for all guests, and we value your perspective on our services. Thank you for taking the time to share your experience with us.
1.0分
其他
Persistent plumbing issues in bathroom, billing issues, management not being accountable for and mishandling customer service responsibilities!
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酒店回复: Hello Sean,Thank you for sharing your feedback. We take all guest comments seriously and continuously strive to improve our services. Your concerns about plumbing, billing, and customer service will be communicated to the appropriate departments for review. We appreciate your insights, as they help us enhance the experience for future guests. It's important to us that every guest feels heard and valued.
3.0分
其他
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Room was ok. Sofa had stains on it, so did the cushions on the window. Seemed clean and bed seemed to be clean too. It was an ok place to spend the night on the way home from a trip. Desk clerk at check-in was very friendly, the morning clerk didn't even look at me.
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酒店回复: Hello Cynthia,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness of your bed and the friendliness of the check-in clerk. Your observations about the sofa and cushions will be noted for our ongoing maintenance efforts. We strive for a consistently welcoming experience at all times, and your comments about the morning clerk are valuable. We hope to provide an even better experience on your next visit.
舒适、干净且位置优越的酒店
干净，我住了一个星期，员工非常细心。
干净、安静
The shower was dirty and missing rolls of toilet paper. Was not a fan. Also WAY to many mirrors behind the bed
The room smelled like cigarettes
The gentleman that helped was nice
The bathroom was not cleaned properly
The refrigerator wasn’t cleaned properly
Room was clean, but (my only complaint) plumbing fixtures were old and corroded, bathtub faucet leaked constantly and was noisy in Room 117 despite attempts to turn it off.
Room was spacious and clean. Dated facilities. Broken hinges on cabinets, deadbolt didn't work, furniture in need of replacement. Price was the driver, just needed a place to sleep for a night. I'd go back if the circumstances were the same.
The night we checked in, there were 3 police cruisers in the parking lot checking out some individuals on some disturbance. It gave the first impression that its a trouble area.
The room was small and only had 1 chair for the 2 of us. The TV was mounted high on the ceiling and hard to watch in a sitting position. The shower pressure was weak and the lever was broken. Though the beds were firm and comfortable for a good sleep.
Breakfast was subpar with limited choice, worse the coffee machine was out of service, so we left without any breakfast.
I thought the cost was a bit high for what it's worth, I will not recommend this hotel to anyone at all.
Persistent plumbing issues in bathroom, billing issues, management not being accountable for and mishandling customer service responsibilities!
Room was ok. Sofa had stains on it, so did the cushions on the window. Seemed clean and bed seemed to be clean too. It was an ok place to spend the night on the way home from a trip. Desk clerk at check-in was very friendly, the morning clerk didn't even look at me.