酒店回复: Hello Larry, We regret to hear about the inconveniences you encountered during your stay. Your feedback is greatly appreciated as it assists us in improving our services for all future guests. We recommend reaching out to our management team directly to address any further concerns you may have.
5.0分
其他
原文
翻译提供方：Google
不错的酒店和友好的员工
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酒店回复: Hello Abdallah,Agradecemos tus comentarios positivos sobre el hotel y nuestro amable personal. Nos alegra saber que tuviste una buena experiencia durante tu estancia. Recibimos tus observaciones con atención, ya que generan oportunidades para seguir mejorando. Esperamos que consideres hospedarte con nosotros nuevamente en el futuro y que tu próxima visita sea aún mejor.
3.0分
家庭亲子
原文
翻译提供方：Google
我不喜欢房间里非常难闻的气味。
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酒店回复: Hello Maria, Lamentamos escuchar que experimentó un olor desagradable durante su estancia. Apreciamos sus comentarios y recomendamos a nuestros huéspedes que nos informen de inmediato sobre cualquier problema para abordarlo de inmediato. ¡Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro!
5.0分
其他
The staff was really nice, room was clean and I like the fact that there's a microwave in the room.
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酒店回复: Hello Prince,Thank you for your positive feedback about our staff and the cleanliness of your room. We're glad you appreciated the convenience of having a microwave during your stay. Your comments mean a lot to us as we strive to provide a welcoming and comfortable environment for all our guests. We hope to welcome you back in the future to enjoy another pleasant stay.
5.0分
家庭亲子
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A lot of restaurants and convenience stores nearby that are walking distance, my room was dirty unfortunately. The floors were dirty and the fridge hadn't been cleaned in awhile.
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酒店回复: Hello Ashley, Thank you for sharing your experience with us. We're glad to hear you enjoyed the convenient location of our hotel and the nearby amenities. We take cleanliness very seriously and your feedback regarding the room will be shared with the appropriate team. We appreciate you bringing this to our attention and hope you will consider us again in the future.
5.0分
其他
Great
Personnel was very polite and nice when I arrived. The rooms are very comfortable and the best thing it’s just across from club we were going
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酒店回复: Hello Lydia,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our staff polite and that you enjoyed the comfort of your room. It's great to know our location was convenient for your plans. We hope to welcome you back for another enjoyable stay in the future.
4.0分
情侣出游
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Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.
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酒店回复: Hello Daniel,Thank you for sharing your experience. We appreciate your feedback regarding both the renovations and the comfort of your room. It's encouraging to hear that our staff provided you with friendly service and helpful recommendations. We are continuously working to enhance our guests' experience, and your insights are invaluable in that process. We hope to welcome you back in the future to see the completed upgrades and enjoy your next stay with us.
2.0分
情侣出游
AC unit was very loud, smoke smell from outside was unpleasant
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酒店回复: Hello Cristina,Thank you for sharing your feedback regarding your stay. We're sorry to hear about the issues you experienced with the AC unit and the smoke smell. We appreciate your insights, as they help us understand areas where we can improve the overall guest experience. Your comments will be shared with the appropriate team for further consideration, as we strive to maintain a comfortable environment for all our guests. Thank you again for your input.
5.0分
情侣出游
This hotel is very convenient when making a trip to the Silver Saloon across the street. It is a great value with a pool out front to pre-game!
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酒店回复: Hello Matthew,Thank you for your feedback! We're glad to hear you found our location convenient for your trip to the Silver Saloon and enjoyed the pool. We strive to provide great value for our guests and appreciate your positive comments. We hope to welcome you back on your next visit!
迄今为止最糟糕的一次体验。
床又小又硬。马桶坏了。电线从墙上垂下来。门锁坏了。制冰机也坏了。糟糕的住宿体验！永远不会再来了！！！！
不错的酒店和友好的员工
我不喜欢房间里非常难闻的气味。
The staff was really nice, room was clean and I like the fact that there's a microwave in the room.
A lot of restaurants and convenience stores nearby that are walking distance, my room was dirty unfortunately. The floors were dirty and the fridge hadn't been cleaned in awhile.
Great
Personnel was very polite and nice when I arrived. The rooms are very comfortable and the best thing it’s just across from club we were going
Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.
AC unit was very loud, smoke smell from outside was unpleasant
This hotel is very convenient when making a trip to the Silver Saloon across the street. It is a great value with a pool out front to pre-game!