酒店回复: Dear Guest,Thank you for your detailed feedback! We're glad to hear booking was easy, parking was ample, and the room was clean and comfortable. We appreciate your notes about the luggage carts and elevator—these are helpful insights we’ll look into. We're happy the location worked well for you and look forward to welcoming you back!Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed the location and had a positive experience with our staff. We apologize for the maintenance issues you encountered and will address them with our team right away. Your comments about the breakfast are also appreciated, and we’ll work to improve that as well. We hope to have the opportunity to provide a better stay next time!Sincerely, Hotel Manager
4.0分
家庭亲子
原文
翻译提供方：Google
它比较旧……而且有些磨损，但我们觉得它干净舒适。
对我们来说很合适，因为它既方便又实惠。
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酒店回复: Dear Guest,Thank you for your honest review! We’re glad you found the hotel clean, comfortable, and convenient. We appreciate your understanding as we work on updates to improve the experience.Sincerely, Hotel Manager
4.0分
商务出差
原文
翻译提供方：Google
我们住得还不错，只是床比我们习惯的要硬一点，而且我们到达时发现床上和地板上有食物碎屑。
1.0分
其他
Horrible ownership, management, front staff, attitudes and dont care smerks. This place needs change!
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酒店回复: Dear Guest,We're very sorry to hear about your experience. What you described is not acceptable, and we truly regret that you were treated this way. Your feedback has been noted and will be shared with the appropriate parties for serious review. Thank you for taking the time to share your concerns.Sincerely, Hotel Manager
3.0分
商务出差
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Sadly the check in was poorly done . The man didn't try to help me with my request during check in . Noisy neighbor, connecting room door was horrible .i heard everything from room next door . Literally it sounded like they were in my room !
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酒店回复: Dear Guest,We’re very sorry to hear about your experience. It’s disappointing that check-in didn’t meet your expectations and that noise from the neighboring room affected your stay. Your feedback will be shared with our team so we can improve both guest service and room soundproofing.Sincerely, Hotel Manager
3.0分
其他
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The walls are super thin. I was awakened at 7:00 a.m. on Sunday by my neighbors alarm going off for more than 5 minutes. The coffee maker was missing the basket ... the front desk opened a room for me so I could take that basket. They seemed to be out of regular coffee for the rooms. I would not stay here again.
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酒店回复: Dear Guest,We’re very sorry for the noise disturbance and the issues with your in-room coffee setup. Thank you for sharing your experience—we’ll review these concerns with our team to make improvements.Sincerely, Hotel Manager
4.0分
情侣出游
Place was very nice. But key card wouldnt work in front door so had to use back door. NO PARKING LOT LIGHT S in rear. Unsafe
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found the place nice but apologize for the key card issue and lack of lighting in the rear parking area. We’ll address these concerns to improve safety and convenience for our guests.Sincerely, Hotel Manager
舒适、友好、便利，早餐也很棒。
我们以前住过这家酒店好几次，都没什么问题。但这次情况就不是这样了。我们每年都会去北卡罗来纳州的派恩赫斯特看几次医生，因为我们住的地方离那里有一个半到一小时四十五分钟的车程，所以我们通常会提前一晚去，然后住在舒适酒店。我的抱怨如下：
当我们开车抵达时，有好几个人站在入口前吸烟，尽管那里清楚地写着“本场所百分之百禁烟”。
我们一进房间就注意到墙壁和天花板的油漆都剥落了。
淋浴水压差强人意。
打开一条“干净”毛巾时，里面掉出了一根橡皮筋。
晚上10点半以后，走廊里的人大声喧哗。
免费早餐——嗯，和我们预期的完全不一样。他们只有香肠肉饼、一些圆形鸡蛋状的东西、几种酸奶和咖啡，一点都不好吃，而且还是凉的！不过服务员态度很好。
最后，当我们站在前台时，前台的那位女士正在打电话，她看了我一眼并微笑了，这个抱怨不是针对她的，而是当我们站在那里时，还有另一位女员工，我们看不到她，但能听到她的声音，她和电话那头的人说话声音很大，情绪很激动，她表达了她的难以置信，并解释说她谈论的那个人是多么愚蠢，听不懂简单的英语，也不明白为什么她不能理解/遵循简单的指示。这非常不专业！！
我们以后不会再住这里了，也不会向任何人推荐这家酒店。
舒适实惠的酒店
我们在那里住了两晚，预订起来很方便。停车位充足。没有推车把行李送到房间。入住手续高效愉快。电梯有点麻烦，因为门关得太慢了。房间舒适干净。每天早上提供小份早餐。地理位置对我们来说很方便，所以如果有需要，我们还会再住这里。
淋浴间的扶手松了。马桶底座需要清洁。欧陆式早餐低于平均水平。有一盏灯坏了。位置很棒。员工服务很好。进出都很方便。
它比较旧……而且有些磨损，但我们觉得它干净舒适。
对我们来说很合适，因为它既方便又实惠。
我们住得还不错，只是床比我们习惯的要硬一点，而且我们到达时发现床上和地板上有食物碎屑。
Horrible ownership, management, front staff, attitudes and dont care smerks. This place needs change!
Sadly the check in was poorly done . The man didn't try to help me with my request during check in . Noisy neighbor, connecting room door was horrible .i heard everything from room next door . Literally it sounded like they were in my room !
The walls are super thin. I was awakened at 7:00 a.m. on Sunday by my neighbors alarm going off for more than 5 minutes. The coffee maker was missing the basket ... the front desk opened a room for me so I could take that basket. They seemed to be out of regular coffee for the rooms. I would not stay here again.
Place was very nice. But key card wouldnt work in front door so had to use back door. NO PARKING LOT LIGHT S in rear. Unsafe