The staff was fantastic in every way and this hotel was completely spotless. The breakfast area was also very clean with a good variety of options for both days or of our stay. The location was good and the parking lot well-lit. I will definitely stay here again the next time I’m in the area.
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酒店回复: Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our clean rooms, breakfast area and selection, as well as our exceptional staff. It’s great to know that we could accommodate you during your stay, and we truly appreciate your recommendation. We look forward to welcoming you back in the future!Sincerely,Management
1.0分
家庭亲子
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I had black mold in my room and only discovered it after I slept the night. The shower was not clean and there was hair in the bathroom. I’ll never stay there again.
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酒店回复: Thank you for taking the time to provide feedback on your recent stay. Cleanliness and sanitation are of paramount concern here at Quality Inn Asheboro South, and we have had housekeeping and maintenance inspect the room you stayed in, as well as the managers of each department to oversee the inspections to ensure there are no outstanding issues that could impact the health or safety of our guests.Your comments are instrumental in our pursuit of excellence, and we are eager to learn more about your experience to better tailor our services for future guests.Best regards,Management
2.0分
家庭亲子
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Requested handicapped rooms was put in back where we had to use steps. Hard to get to breakfast, couldn't use wheelchair. Requested side by side rooms so I could take care of both elderly people. Rooms were not together.. back door was not secure , did not even have to use room key to get in.
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酒店回复: Thank you for taking the time to provide feedback on your recent stay.Your comments are instrumental in our pursuit of excellence, and we are eager to learn more about your experience to better tailor our services to your preferences for your future visits. Please contact us directly to better facilitate an understanding of what took place.Best regards,Quality Inn Asheboro South
4.0分
其他
Everything was as expected. Except there was a pungent oder in the bathroom when we first got there that got fainter over our stay but never fully went away
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酒店回复: Your feedback is appreciated. We continue to improve our property and your thoughts are a great tool for our team to make necessary corrections. Thanks you for being our guest and we hope you will give us another opportunity to impress you.Sincerely,Quality Inn Asheboro South
1.0分
其他
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Terrible Experience
Toilet would not flush properly. It overflowed. Front desk person said “when you’re done, come up here and you can switch rooms.” We were on first floor and got relocated to second floor…when we asked about location of elevator, front desk person pointed and said “stairs”. So rude and no apology for anything. Although not his fault, it was clear he did not belong in a customer service role. No elevator surprised us, but the hotel was only two floors. Will not recommend or stay again.
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酒店回复: Thank you for taking the time to leave an honest review. Here at Quality Inn Asheboro South, guest satisfaction is a priority to us, and reviews are the number one way we have to see ways that we can improve our services. I apologize that we failed to meet your expectations and sincerely hope that we will have another chance to serve you in the future.
4.0分
其他
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The staff was great and very helpful. We had trouble getting the key cards to work at time. One of the cards in particular wouldn’t work.
It was easier for us to park in the back and use the rear entrance which requires the key card to open the door. It wouldn’t work at all on the rear entrance so we had to walk all the way around to the front.
The beds were comfortable and everything was very clean. The shower head was old, leaking, and falling apart.
There are some things that need attention but the staff is wonderful.
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酒店回复: At the Quality Inn Asheboro South, we strive to provide the best experience. Guest feedback is the best tool we have to improve our services and operations. Thank you for your thoughts, we hope you will give us another opportunity to impress you.Sincerely,Management
5.0分
家庭亲子
Room was very clean,continital breakfast was excellent,front desk was very friendly 😊
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酒店回复: Thank you for your kind words. We’re so glad to hear you enjoyed your clean and comfortable room, as well as our breakfast selection. It’s especially nice to know our front desk team made a positive impression.We look forward to welcoming you back for another enjoyable stay!Kind regards,Management
5.0分
其他
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It was a quick stay to attend a wedding so didn't see much of the hotel or surrounding area. Tge room was very clean and comfortable, the front desk attendant was very friendly during check in. Breakfast was good.
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酒店回复: Thank you for your excellent review! We hold ourselves to a high standard of guest satisfaction, and are very pleased to know that we were able to meet your expectations. We look forward to hosting your next stay, soon!
4.0分
家庭亲子
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Basic hotel with good service. Beds were comfortable, rooms a decent size, felt safe. Breakfast options could be improved. Not far from the zoo. Overall, good visit and good value.
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酒店回复: Thank you for taking the time to provide feedback on your recent stay.Your comments are instrumental in our pursuit of excellence, and we are eager to learn more about your experience to better tailor our services to your preferences for your future visits.Best regards,Guest Relations Manager
5.0分
其他
VERY HELPFUL STAFF!
HAD A PROBLEM WITH RESERVATION, AND THEY WORKED HARD TO FIX IT.
WILL STAY HERE AGAIN!
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酒店回复: Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our exceptional staff. It’s great to know that we could accommodate you during your stay, and we truly appreciate your recommendation. We look forward to welcoming you back in the future!Sincerely,Guest Relations Manager
The staff was fantastic in every way and this hotel was completely spotless. The breakfast area was also very clean with a good variety of options for both days or of our stay. The location was good and the parking lot well-lit. I will definitely stay here again the next time I’m in the area.
I had black mold in my room and only discovered it after I slept the night. The shower was not clean and there was hair in the bathroom. I’ll never stay there again.
Requested handicapped rooms was put in back where we had to use steps. Hard to get to breakfast, couldn't use wheelchair. Requested side by side rooms so I could take care of both elderly people. Rooms were not together.. back door was not secure , did not even have to use room key to get in.
Everything was as expected. Except there was a pungent oder in the bathroom when we first got there that got fainter over our stay but never fully went away
Terrible Experience
Toilet would not flush properly. It overflowed. Front desk person said “when you’re done, come up here and you can switch rooms.” We were on first floor and got relocated to second floor…when we asked about location of elevator, front desk person pointed and said “stairs”. So rude and no apology for anything. Although not his fault, it was clear he did not belong in a customer service role. No elevator surprised us, but the hotel was only two floors. Will not recommend or stay again.
The staff was great and very helpful. We had trouble getting the key cards to work at time. One of the cards in particular wouldn’t work.
It was easier for us to park in the back and use the rear entrance which requires the key card to open the door. It wouldn’t work at all on the rear entrance so we had to walk all the way around to the front.
The beds were comfortable and everything was very clean. The shower head was old, leaking, and falling apart.
There are some things that need attention but the staff is wonderful.
Room was very clean,continital breakfast was excellent,front desk was very friendly 😊
It was a quick stay to attend a wedding so didn't see much of the hotel or surrounding area. Tge room was very clean and comfortable, the front desk attendant was very friendly during check in. Breakfast was good.
Basic hotel with good service. Beds were comfortable, rooms a decent size, felt safe. Breakfast options could be improved. Not far from the zoo. Overall, good visit and good value.
VERY HELPFUL STAFF!
HAD A PROBLEM WITH RESERVATION, AND THEY WORKED HARD TO FIX IT.
WILL STAY HERE AGAIN!