This hotel is CLOSED and it's telephone number is disconnected. You can still book a room on the web, including Choice Hotels (the hotel's parent brand) but it has been closed since at least October 2024! Don't waste your time and book here. It is CLOSED.
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酒店回复: Dear Guest, Thank you for bringing this to our attention. We sincerely apologize for the confusion and inconvenience. We will ensure the necessary updates are made to prevent future issues with bookings. If you need assistance finding alternative accommodations, please don't hesitate to reach out. Sincerely, Erika Castellaw Comfort Suites University
1.0分
独自旅行
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The hotel is disgusting, run down and unsafe. My room faced the completely dark courtyard where there was a pool surrounded by overgrown vegetation. There was a couple of guys hanging out in an open doorway playing music which did not make me comfortable as a female staying alone in a motel. The room smelled of stale cigarettes. The wallpaper is peeling, toilet top is old. The furniture is threadbare. This place should be shut down. Also, the elevator is broken, and per the guy at reception has been for a long time as the owner refuses to fix it. I left because I didn't feel comfortable staying there by myslef.
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酒店回复: Dear Guest, Thank you for your feedback. We sincerely apologize for the unsafe and uncomfortable conditions you encountered during your stay. Your safety and comfort are our top priorities, and we take your concerns very seriously. We will address these issues with our management team to ensure necessary improvements are made. We appreciate your input and hope for the opportunity to provide you with a better experience in the future. Sincerely, Hotel Manager
1.0分
朋友出游
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The other reviews are correct! This place should be condemned. The door handle to our room was broken and we were unable to open the door, and had to wait for it to be replaced. The fridge was warmer than the room, and there was used soap in the shower. The AC worked, but made the room smell like an ash try, and god knows what else.
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酒店回复: Dear Guest, Thank you for bringing these concerns to our attention. We sincerely apologize for the unacceptable conditions you experienced, from the broken door handle to the cleanliness issues and the malfunctioning fridge. This is far from the standard we aim to provide, and we will address these problems with our team immediately. Your feedback is crucial, and we’re committed to making necessary improvements. Sincerely, Hotel Manager
1.0分
家庭亲子
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DO NOT STAY HERE! This hotel was a disgusting dump. Paint and wallpaper peeling in the room, no housekeeping service, plumbing backed up, and cockroaches in the room, Towels were torn, bedding was old and ripped. This was the worst hotel I have ever stayed in,
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酒店回复: Dear Patrick, We apologize for the inconveniences you have faced. We are investigating the issue you have mentioned and will take strict actions to resolve it. I request your understanding and appreciate your patience. Your feedback is important to us, and you will have a seamless stay next time. I look forward to welcoming you again. Sincerely, Hotel Manager
很好的酒店，使我的身体旋转，爱❤️来自中国🇨🇳
屋子很脏，有霉味，被子也不干净，体验感很差
如果我可以选择零星，我会的。多年来我们在很多酒店都住过。这是我住过的第一个地方，我们希望在看到我们的房间后就可以离开。地板看起来像是最近被水淹过的。早上看到光线从门缝里射进来，可能就这样了。闻起来像化学品。不是很好的那种。淋浴间的墙上有霉菌。天花板正在剥落，看起来上面的房间有漏水，漏到了淋浴间的天花板上。小冰箱的前面已经生锈了。最糟糕的是，床单、枕套以及每一条毛巾和浴布都沾有淡黄色污渍……这绝对令人作呕。我们永远不会再住在这里，这让我严重怀疑这个地方是如何保持开放的。
不要留在这里。价格虽然不错，但也是有原因的。我登记入住并要求延迟退房，因为我是精选酒店的精英会员。这位女士说：“我可以给你留到中午，但你明天必须给前台打电话，确保他们知道。”如果我必须在正常时间起床而不是睡懒觉，那么延迟退房有何意义？然后我们到达房间，立即看到马桶旁边的瓷砖上有两只死蟑螂，浴缸里有三只虫子。浴室水槽不排水，早上当我妻子上完厕所后去洗手时，流出的水是棕色的。我在墨西哥出差、在乌干达和危地马拉出差时知道如何用一瓶水刷牙，这真是一件好事。因为我就是这么做的，站在车旁刷牙。我不知道我也必须在美国这样做。她正在上厕所，因为客房服务人员在退房时间前 1 小时零 9 分钟敲了我们的门，把我们俩从熟睡中吵醒。这个地方很糟糕。 Clarion Inn 应该是精品国际酒店品牌中的高端酒店。我觉得成为一家经济旅馆很幸运。太糟糕了。
网站上的照片肯定已经过时且具有误导性。房间又脏又破。无法取消退款，我们留下来，这是一个大错误。这不是地板上偶尔出现的虫子或淋浴间的头发，而是难以形容的糟糕。我们绝对应该减少损失并留在其他地方。
房间和浴室都非常好！床，包括枕头，都很舒服。我肯定会向其他人推荐这家酒店。我会再住在这里。停车场也很方便。
This hotel is CLOSED and it's telephone number is disconnected. You can still book a room on the web, including Choice Hotels (the hotel's parent brand) but it has been closed since at least October 2024! Don't waste your time and book here. It is CLOSED.
The hotel is disgusting, run down and unsafe. My room faced the completely dark courtyard where there was a pool surrounded by overgrown vegetation. There was a couple of guys hanging out in an open doorway playing music which did not make me comfortable as a female staying alone in a motel. The room smelled of stale cigarettes. The wallpaper is peeling, toilet top is old. The furniture is threadbare. This place should be shut down. Also, the elevator is broken, and per the guy at reception has been for a long time as the owner refuses to fix it. I left because I didn't feel comfortable staying there by myslef.
The other reviews are correct! This place should be condemned. The door handle to our room was broken and we were unable to open the door, and had to wait for it to be replaced. The fridge was warmer than the room, and there was used soap in the shower. The AC worked, but made the room smell like an ash try, and god knows what else.
DO NOT STAY HERE! This hotel was a disgusting dump. Paint and wallpaper peeling in the room, no housekeeping service, plumbing backed up, and cockroaches in the room, Towels were torn, bedding was old and ripped. This was the worst hotel I have ever stayed in,