The best part of our overnite stay was the shower-great water pressure. Room definitely needs painting since baseboards are very old, very worn, and very scraped up. Bathroom evidently was painted but not finished. Aside from cosmetics the room was roomy and bed was comfortable.
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酒店回复: Dear Guest, thank you for taking the time to rate your stay at the Knights Inn in Payson. We are glad to have provided a satisfactory lodging experience and will look into all your concerns. We hope to see you on your future trips through Payson.
2.0分
家庭亲子
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Beds were shoddy, outdated room. Door was so hard to open my wife hurt her shoulder. Could’ve given us a better room but I guess because we used ******* they weren’t as accomadating
4.0分
家庭亲子
This was a fine hotel. Clean but old. The staff were helpful and available.
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酒店回复: Dear Guest, thank you for taking the time to rate your stay with us .We are glad that your stay was satisfactory and you enjoyed our hospitality ,clean and comfortable rooms . We hope to see you on your future trips to Payson. Management Knights Inn
3.0分
其他
Friendly staff. Accommodations were fine for a 1 night stay. The mini fridge was unplugged so it served no purpose for my later arrival time.
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酒店回复: Dear Guest ,We are glad that your stay was satisfactory. We will definitely look into the concerns you had and work on improving on the same . Thank you for appreciating our staff, this will be conveyed to them. We hope to see you again on your future visit to Payson. Management Knights Inn
3.0分
其他
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The room was clean. The hallway smelled like cigarettes. The walls are thin. I kept hearing the guy next to me clear his throat over and over again. There was also a family constantly yelling all night and kids screaming and jumping on the bed. I did not even get to sleep. I got so mad that I left the hotel at 5am.
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酒店回复: Thank you for taking the time to post your concerns . We apologize that your stay was not satisfactory .We inform all the guests about our non smoking facility but unfortunately some don't respect, and we do apologize for that. We hope to see you again for a better experience.
3.0分
其他
Room Smell Like CIGARETTE SMOKE" Baseboards can be clean little More Shower Curtain Smell OLD/ MUSTY :(
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酒店回复: Dear Guest, thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Please be assured that we will be addressing these concerns with our housekeeping and maintenance teams to resolve these issues. Your comfort is our priority and we appreciate you bringing this to our attention. We hope to see you again for a better experience.
1.0分
家庭亲子
The bathroom had broken glass. The TV didn’t work and the air conditioner didn’t work.. for $175. I expected a lot more.!!!
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酒店回复: Dear guest, we are sorry our accommodations did not meet your needs. If you had let us know your issues when you checked in we would have immediately rectified this issue. We hope you give us another try on your next trip through.
1.0分
商务出差
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Because we look and we are Mexicans the ladie ask for extra deposit, she claim that was more then 2 guess, we explained that the 3rd person he was a friend who was giving us a ride, over all she was so discriminated against us
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酒店回复: Dear guest , we appreciate the time you have taken to reach out to us regarding your concerns .Our policy is non discriminatory ; we however have a deposit for everyone who pays cash , or books online which is the standard procedure followed by every hotel who takes cash or gets their reservation on line through a third party. We hope to see you again.
4.0分
其他
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Not bad but could be something great.
We went to the Rodeo this weekend and the location was very close, walking distance you'd say. The room for the price was okay especially since it' was "kinda cleaned". There was a insulin cap on the sink counter. The walls were a bit dirty that could be easily wiped down with ease since it's glossy paint. The AC unit was a bit old and cooled just enough that a shower at 2am was needed to not feel damped. The beds did there thing but one thing i notice hotels do when the ly have a mini fridge is that they turn them off and they stink. Perhaps just leave them on so when a guest stays it doesn't smell like mildew. Just a suggestion other then that the staff was very nice a sweet.
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酒店回复: Thank you so much for taking your time to give us a good review. We will take your suggestions to the proper departments and try to improve for your next stay with us. Our staff strive to make your stay the best and we will let them know they are appreciated.
1.0分
情侣出游
For the prices for this facility is way too much. Also, the check-in staff was not pleasant 😒 we will stay somewhere else next time!
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酒店回复: We are sorry we did not meet your expectations. We are the lowest price motel in this destination area. We hope you give us another chance on your next trip.
The best part of our overnite stay was the shower-great water pressure. Room definitely needs painting since baseboards are very old, very worn, and very scraped up. Bathroom evidently was painted but not finished. Aside from cosmetics the room was roomy and bed was comfortable.
Beds were shoddy, outdated room. Door was so hard to open my wife hurt her shoulder. Could’ve given us a better room but I guess because we used ******* they weren’t as accomadating
This was a fine hotel. Clean but old. The staff were helpful and available.
Friendly staff. Accommodations were fine for a 1 night stay. The mini fridge was unplugged so it served no purpose for my later arrival time.
The room was clean. The hallway smelled like cigarettes. The walls are thin. I kept hearing the guy next to me clear his throat over and over again. There was also a family constantly yelling all night and kids screaming and jumping on the bed. I did not even get to sleep. I got so mad that I left the hotel at 5am.
Room Smell Like CIGARETTE SMOKE" Baseboards can be clean little More Shower Curtain Smell OLD/ MUSTY :(
The bathroom had broken glass. The TV didn’t work and the air conditioner didn’t work.. for $175. I expected a lot more.!!!
Because we look and we are Mexicans the ladie ask for extra deposit, she claim that was more then 2 guess, we explained that the 3rd person he was a friend who was giving us a ride, over all she was so discriminated against us
Not bad but could be something great.
We went to the Rodeo this weekend and the location was very close, walking distance you'd say. The room for the price was okay especially since it' was "kinda cleaned". There was a insulin cap on the sink counter. The walls were a bit dirty that could be easily wiped down with ease since it's glossy paint. The AC unit was a bit old and cooled just enough that a shower at 2am was needed to not feel damped. The beds did there thing but one thing i notice hotels do when the ly have a mini fridge is that they turn them off and they stink. Perhaps just leave them on so when a guest stays it doesn't smell like mildew. Just a suggestion other then that the staff was very nice a sweet.
For the prices for this facility is way too much. Also, the check-in staff was not pleasant 😒 we will stay somewhere else next time!