酒店回复: Dear Guest,We sincerely apologise for the issues you encountered during your stay. This is certainly not the experience we want for our guests. Your concerns about cleanliness and comfort will be shared with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope you give us another opportunity in the future.
2.0分
商务出差
原文
翻译提供方：Google
房间感觉很脏，有很多香烟味。
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酒店回复: Hi Roberto,Thank you for sharing your feedback. We sincerely apologise for the unpleasant smell and the cleanliness issues you experienced during your stay. We take these concerns seriously and will be addressing them with our housekeeping team to ensure a more comfortable environment for future guests. We hope you'll consider staying with us again, as we are committed to improving our service.
4.0分
其他
The housekeepers are very helpful and fast and motel 6 is nice and quiet.. all in all it was a great stay
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酒店回复: Dear Guest,Thank you for your kind feedback! We're glad to hear that our housekeepers provided helpful and efficient service, and that you enjoyed the quiet atmosphere. We truly appreciate your positive review and look forward to welcoming you again in the future!
2.0分
家庭亲子
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I knew it wouldn’t be in the best condition because it’s a motel, but I’ve stayed in many from the same chain and they were always simple, but clean and safe. I booked it because I usually stay at Motel 6 for quick overnight stays, but this time the room was dirty — there was hair on the bathroom walls, the tub looked dirty like it had fluids, and the smell of smoke was extremely strong even though it was a non-smoking room. We didn’t even stay the whole night; we left around 3 AM and decided to check out.
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酒店回复: Dear Guest,Thank you for sharing your experience, and we sincerely apologise for the issues you encountered during your stay. Cleanliness and comfort are our top priorities, and we deeply regret that your room did not meet these standards. We will address the concerns you raised, including the bathroom cleanliness and the smoke smell, with our team to ensure these issues are corrected. Your feedback is invaluable, and we hope you’ll consider giving us another opportunity in the future.
1.0分
其他
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Room was infested with roaches, scuffs and mysterious stains all over the walls, damaged drawers, worst experience of my life. Didn't stay any of the two nights we booked, ended up sleeping in our car and STILL not received any refund.
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酒店回复: Dear Guest,Thank you for sharing your experience, and we sincerely apologise for the many issues you faced during your stay. The conditions you described are certainly not acceptable, and we take your concerns seriously. We will immediately address the cleanliness, maintenance, and safety issues you mentioned with our team. Your feedback is valuable, and we will work hard to ensure this does not happen again in the future.
5.0分
其他
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Best option for budget friendly place with easy access to freeways and the beltway. Kitchenette for basic meals and full sized fridge. The are no cooking utensils so bring a pot of pan if you want to cook.
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酒店回复: Hi William,Thank you for your helpful review! We're glad you found our location convenient and appreciated the budget-friendly option with a kitchenette and full-sized fridge. Your tip about bringing your own cooking utensils is great advice for future guests. We hope to welcome you back soon!Jeremy Ward #Team6
5.0分
其他
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Best option in Price Catagory
Great location with easy access to Hwy 225 and Beltway 8 at affordable price. Clean room with kitchenette and full size fridge is great for cooking options. Best option for the price in an easy to access location.
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酒店回复: Dear Guest,Thank you for your wonderful review! We're thrilled to hear you enjoyed the convenient location, clean room, and kitchenette with a full-size fridge. We strive to offer the best value, and it's great to know we met your expectations. We look forward to welcoming you again soon!
1.0分
其他
Horrid
Roaches and people knocking on my door all night long and people fighting day in and day out:
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酒店回复: Dear Guet,We sincerely apologise for the experience you had. This is not acceptable and falls far below our standards. Your concerns about cleanliness and safety will be addressed immediately with our team. We deeply regret the distress and inconvenience caused during your stay.
1.0分
商务出差
Dirty room, left early due to cockroaches all over the room, requested refund and was told to leave property.
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酒店回复: Dear Guest,We sincerely apologise for the condition of your room and the experience you encountered. This is not acceptable and falls far below our standards. Your feedback will be addressed immediately by our team to prevent such incidents in the future. We deeply regret the distress caused during your stay.
4.0分
其他
Staff friendly, guest seemed to not care abput other guests, rooms are roomy and comfy, cant complain for the price I paid for a quick family trip
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found our staff friendly and the rooms comfortable for your family trip. We appreciate your understanding regarding other guests and are happy your stay offered good value. We look forward to welcoming you back on your next visit.
服务非常差，房间里有蟑螂，床非常不舒服，太糟糕了，我最好换酒店。
房间感觉很脏，有很多香烟味。
The housekeepers are very helpful and fast and motel 6 is nice and quiet.. all in all it was a great stay
I knew it wouldn’t be in the best condition because it’s a motel, but I’ve stayed in many from the same chain and they were always simple, but clean and safe. I booked it because I usually stay at Motel 6 for quick overnight stays, but this time the room was dirty — there was hair on the bathroom walls, the tub looked dirty like it had fluids, and the smell of smoke was extremely strong even though it was a non-smoking room. We didn’t even stay the whole night; we left around 3 AM and decided to check out.
Room was infested with roaches, scuffs and mysterious stains all over the walls, damaged drawers, worst experience of my life. Didn't stay any of the two nights we booked, ended up sleeping in our car and STILL not received any refund.
Best option for budget friendly place with easy access to freeways and the beltway. Kitchenette for basic meals and full sized fridge. The are no cooking utensils so bring a pot of pan if you want to cook.
Best option in Price Catagory
Great location with easy access to Hwy 225 and Beltway 8 at affordable price. Clean room with kitchenette and full size fridge is great for cooking options. Best option for the price in an easy to access location.
Horrid
Roaches and people knocking on my door all night long and people fighting day in and day out:
Dirty room, left early due to cockroaches all over the room, requested refund and was told to leave property.
Staff friendly, guest seemed to not care abput other guests, rooms are roomy and comfy, cant complain for the price I paid for a quick family trip