酒店回复: La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The staff is sorry to learn the experience did not meet expectations. The motel is reviewing procedures and addressing the points raised with the team to prevent recurrence. Please accept the sincere apologies for any inconvenience or discomfort
Location was great for what I needed, but it was dirty. Stains on all the seating and the bedding. No phone in room and I don't believe our AC unit was functioning, but it was hard to know for sure since it did blow air. We thought maybe the whole property was that way due to broken out windows and extra air conditioners in the hall. I could go on.
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酒店回复: Thank you so very much for staying with us. My apologies if you experienced any problems during your stay. We as Management & Staff are always available to assist in any way in order to exceed your expectations. We look forward to Welcoming you back on your next trip to Pasadena Texas. Management
1.0分
商务出差
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This definitely looks like a place where they should rent the room by the hour. Room didn’t look bad but sooo much hair in the shower. I politely gathered my belongings and checked out.
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酒店回复: La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The staff is sorry to learn the experience did not meet expectations. The motel is reviewing procedures and addressing the points raised with the team to prevent recurrence. Please accept the sincere apologies for any inconvenience or discomfort
5.0分
其他
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The location worked well for me. Also the high speed internet was a great bounus.
Con: It was hard navigating the television stations. Maybe a channel guide would be a great addition. My television would default to channel 15.1. I guess they had my television on a digital antenna.
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酒店回复: La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The staff is sorry to learn the experience did not meet expectations. The motel is reviewing procedures and addressing the points raised with the team to prevent recurrence. Please accept the sincere apologies for any inconvenience or discomfort
橱柜里有装有食物的披萨盒，这表明房间和电梯尚未得到妥善清洁。
位置不错，但我在那里的两天他们没有打扫，当我们到达时，浴缸里有肥皂和头发，我们早上离开，到达的那天晚上房间是一样的，他们没有打扫干净，结果发现是我们的错，没有告诉清洁女工。服务很差。
味道不好，床单被褥脏，毛巾脏，还有蟑螂，吃早餐的时间很少。
他们没有给我想要的房间，床垫又丑又不舒服。
休息的好选择
都很棒
好的
Location was great for what I needed, but it was dirty. Stains on all the seating and the bedding. No phone in room and I don't believe our AC unit was functioning, but it was hard to know for sure since it did blow air. We thought maybe the whole property was that way due to broken out windows and extra air conditioners in the hall. I could go on.
This definitely looks like a place where they should rent the room by the hour. Room didn’t look bad but sooo much hair in the shower. I politely gathered my belongings and checked out.
The location worked well for me. Also the high speed internet was a great bounus.
Con: It was hard navigating the television stations. Maybe a channel guide would be a great addition. My television would default to channel 15.1. I guess they had my television on a digital antenna.