酒店回复: Dear Jenny,Thank you for your feedback. We’re glad to hear that your stay was satisfactory. If you have any specific suggestions for improvement or if there’s anything we can do to enhance your experience in the future, please let us know. We look forward to welcoming you back.Sincerely, Hotel Manager
5.0分
商务出差
展开
Overnight staff/ breakfast
The lady that host breakfast every morning is amazing. My husband and I were the only ones that had to leave every morning by 5:15 and she made sure we had a full course meal every morning. She was the reason we stayed at the specific place for 3 weeks regardless of the price
展开
酒店回复: Dear Guest,Thank you so much for sharing this wonderful feedback! We’re thrilled to hear how much our breakfast host made your stay special. We’ll be sure to pass along your kind words to her—it will mean a lot. We’re grateful for your loyalty and look forward to welcoming you back!Sincerely, Hotel Manager
1.0分
其他
展开
Disappointed and disgusted
Dirty rooms and dirty bedding and furniture , no maid service, had to ask for clean towels more than once and took out own trash. Will never stay here again!
展开
酒店回复: Dear Guest,We’re very sorry to hear about your experience. The issues with cleanliness and lack of service are unacceptable, and we regret that we let you down. Your feedback will be shared with our team immediately to make the necessary improvements.Sincerely, Hotel Manager
4.0分
家庭亲子
Stay was average with the exception of a hair four between the linens at check in. Usual wear and tear on facility.
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re glad your stay was overall average, but we sincerely apologize for the hair found between the linens — that should never happen. We also appreciate your note on the wear and tear, and your comments will be shared with our team to address these concerns.Sincerely, Hotel Manager
3.0分
家庭亲子
I stayed here once before and had a decent stay. This time around, the room wasn’t all that clean. Dirty walls, floors. Staff wasn’t friendly this time either.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We’re sorry to hear that your return stay did not meet the standard of your first visit. Cleanliness and friendly service are very important to us, and we regret that we fell short in both areas this time. Your feedback will be shared with our team so we can address these concerns and improve moving forward.Sincerely, Hotel Manager
3.0分
家庭亲子
展开
A few local and fast food restaurants close by. The bed was fine, but I don't understand why they switched to mini pillows instead of a few standard size pillows. Not very comfortable.
3.0分
家庭亲子
展开
We stay here 1 time a year on our way to the beach. I made the reservation in January & i asked for a first floor room if possible. We didnt get it & when i asked about it ,the receptionist said ...we have workers that get tbe 1st floor. She wasn't the friendliest. I requested it last year also & we got it. Other than that our stay qas fine.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad your stay was otherwise enjoyable, but we apologize for not meeting your room request and for the interaction at check-in. We’ll review this with our team to improve guest service.Sincerely, Hotel Manager
5.0分
其他
展开
Nice Place
We typically stay here when we come to the High Point area. We have never experienced a bad stay. Rooms are always clean, comfortable, affordable, and convenient.
展开
酒店回复: Dear Guest,Thank you for your continued loyalty! We’re so happy to hear you consistently enjoy clean, comfortable, and convenient stays with us. We look forward to welcoming you back on your next visit to High Point!Sincerely, Hotel Manager
服务很好很满意
这家酒店不错
好的
Overnight staff/ breakfast
The lady that host breakfast every morning is amazing. My husband and I were the only ones that had to leave every morning by 5:15 and she made sure we had a full course meal every morning. She was the reason we stayed at the specific place for 3 weeks regardless of the price
Disappointed and disgusted
Dirty rooms and dirty bedding and furniture , no maid service, had to ask for clean towels more than once and took out own trash. Will never stay here again!
Stay was average with the exception of a hair four between the linens at check in. Usual wear and tear on facility.
I stayed here once before and had a decent stay. This time around, the room wasn’t all that clean. Dirty walls, floors. Staff wasn’t friendly this time either.
A few local and fast food restaurants close by. The bed was fine, but I don't understand why they switched to mini pillows instead of a few standard size pillows. Not very comfortable.
We stay here 1 time a year on our way to the beach. I made the reservation in January & i asked for a first floor room if possible. We didnt get it & when i asked about it ,the receptionist said ...we have workers that get tbe 1st floor. She wasn't the friendliest. I requested it last year also & we got it. Other than that our stay qas fine.
Nice Place
We typically stay here when we come to the High Point area. We have never experienced a bad stay. Rooms are always clean, comfortable, affordable, and convenient.