酒店回复: Jessica,Thank you for sharing your feedback and noting that you’ve enjoyed our property in the past. It’s disappointing to hear about the service you received during your most recent visit. Your comments will help us ensure that our team consistently provides respectful and helpful service. We hope to welcome you back and provide the top-notch hospitality you rightfully expect. Sincerely, Colonial Inn
3.0分
家庭亲子
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维护很差的旅馆,没有电梯,住一晚还可以,而且靠近阿卡迪亚公园。
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酒店回复: Annamaria,Grazie per aver dedicato del tempo a condividere le tue impressioni. Il tuo feedback sulla struttura è prezioso e ci aiuta a concentrarci sugli aspetti da migliorare. Siamo lieti che la posizione strategica vicino al Parco Nazionale di Acadia abbia contribuito alla tua visita e speriamo di darti nuovamente il benvenuto.Cordiali saluti,Colonial Inn
5.0分
家庭亲子
原文
翻译提供方:Google
价格实惠,很棒的酒店。孩子们很喜欢游泳池。房间很宽敞。早餐选择丰富。
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酒店回复: Brigitte,Thank you for choosing Colonial Inn. We truly appreciate your kind words about our affordable rates, spacious accommodations, and the delicious variety of breakfast options. Also, we're thrilled to hear your family had such a great time at the pool. It was a pleasure having you stay with us, and we look forward to welcoming you back soon!Sincerely,Colonial Inn
4.0分
其他
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翻译提供方:Google
前台的先生经常坐在外面的车里,当我们寻找油毛巾时他不在。
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酒店回复: Melissa,Thank you for sharing your feedback. Our team must remain accessible to assist with guest needs, and missing that opportunity impacted your experience. This will be addressed to ensure that help is consistently available when needed. We look forward to welcoming you back for a seamless stay in the future.Sincerely, Colonial Inn
5.0分
其他
原文
翻译提供方:Google
美国之旅
无需担心报告
我们推荐
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酒店回复: Corinne,Merci pour votre avis et pour votre séjour au Colonial Inn. Nous sommes ravis d'apprendre que vous n'avez eu que des commentaires positifs sur notre établissement. Nous mettons tout en œuvre pour que chaque client s'y sente bien. Nous nous réjouissons de votre prochain séjour.Cordialement,Colonial Inn
4.0分
家庭亲子
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The room was large and clean. In a convenient location - near restaurants, shopping, and sights. They had a fabulous breakfast - large selection of various foods.
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酒店回复: Valued Guest,Thank you for staying with us and for taking the time to review your stay! We’re so glad you enjoyed your stay; having plenty of space to unwind and a great breakfast to start the day really makes a trip come together. It was a joy having you as our guest, and we can’t wait to welcome you back soon for another terrific visit!Sincerely, Colonial Inn
3.0分
家庭亲子
Bathroom was run down. AC very loud and barely cooled the room. Everything seemed antiquated. Staff was nice.
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酒店回复: Valued Guest,Thank you for your feedback on your recent stay. We're glad you found our team friendly, and we've noted your comments for our maintenance team to address as soon as possible. We are continuously updating and fixing, and your room should be addressed quickly. Our team hopes to welcome you back on your next trip to the area.Sincerely, Colonial Inn
5.0分
家庭亲子
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The property is old and a little run down, but we only slept there and it fit out family 5. I was a bit annoyed they after I booked through *******, they charged us extra for a 5th person when we checked in, although I searched for a hotel that slept 5.
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酒店回复: Robyn,Thank you for choosing us to host your stay, and we appreciate your feedback. We apologize for any confusion about the fees for your fifth guest. We do hope you had a wonderful stay with us and had a restful sleep. We will happily welcome you back!Sincerely, Colonial Inn
我们住在副楼的两个房间,我们一行人住了两间房。
房间非常干净整洁!宽敞舒适,床也很舒服!卫生间虽然小但非常干净!我们睡得很好!早餐是那种可以拿了就走的,对徒步旅行者来说很方便!酒店有洗衣设施和室内游泳池。我们没用泳池,但看起来又大又干净。我们没怎么使用其他服务,不过当我们咨询问题时,前台工作人员态度很好。唯一美中不足的是其中一间房有点新装修的味道——幸好我们买了香包,而且大部分时间都在外面,所以还能接受。另一间房就没有异味!所以我觉得这取决于你住的是哪间房。酒店附近有沃尔玛和特斯拉充电站,但是酒店门前的路是单行道,而且开车到阿卡迪亚国家公园大约需要40分钟,所以不太方便。不过,考虑到我们原来住的地方出现管道问题,能临时订到这家酒店,我们已经很感激了!总的来说,这是一次很好的住宿体验,我会向任何想住干净舒适旅馆的人推荐这里——我们住的房间绝对比汽车旅馆好很多!
为了避开海湾港(Bay Harbor)昂贵的酒店,我选择了这里;这是一个不错的选择,甚至可以说挺好。前台服务很好(办理入住/退房)。欧陆式早餐提供了很多选择,咖啡也总是热腾腾的,随时都有。设施确实需要维护一下了;看起来他们正在努力。大堂和通往二楼的走廊有一股难闻的体味。床和床上用品很干净也很新。但房间整体很需要翻新。客房服务人员很棒,工作效率很高。如果他们能把酒店翻新一下,肯定会吸引更多客人。
酒店很棒,上次入住体验很棒。不过这次前台的一位工作人员几乎在整个入住期间都表现得非常糟糕。他根本不想做自己的工作,每次我们问问题他都对我们很刻薄,就因为我们从缅因州北部来得太早了。真是太荒唐了。
维护很差的旅馆,没有电梯,住一晚还可以,而且靠近阿卡迪亚公园。
价格实惠,很棒的酒店。孩子们很喜欢游泳池。房间很宽敞。早餐选择丰富。
前台的先生经常坐在外面的车里,当我们寻找油毛巾时他不在。
美国之旅
无需担心报告
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The room was large and clean. In a convenient location - near restaurants, shopping, and sights. They had a fabulous breakfast - large selection of various foods.
Bathroom was run down. AC very loud and barely cooled the room. Everything seemed antiquated. Staff was nice.
The property is old and a little run down, but we only slept there and it fit out family 5. I was a bit annoyed they after I booked through *******, they charged us extra for a 5th person when we checked in, although I searched for a hotel that slept 5.