酒店回复: Dear Millie, Thank you for being a valued guest and for taking the time to share your feedback. We're glad that there were aspects of your stay that you enjoyed, though we're truly sorry to learn that some of the amenities didn’t meet your expectations. As an extended-stay property, we aim to provide a home-like experience for guests staying longer periods, which includes in-suite kitchens and access to essential items upon request. More often than not, our guests bring their items from home to use in their suite, so we keep complimentary hair dryers and toiletries available upon request at the front desk. We truly appreciate your return visit and your honest feedback, as it helps us understand where we can improve. We hope to have the chance to welcome you back and provide an even better experience next time.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for your kind words about the front desk team at Extended Stay America. We appreciate your observation of the cleanliness of the room and hotel. We are glad you enjoyed the gym and that it met your needs. We take your feedback regarding the air conditioning vent and the noise. It’s helpful for us to know where we can improve comfort for our guests. Your comments will be shared with our team so we can address these details. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Management
酒店回复: Dear Rahul, Thank you for sharing your recent experience with us. We’re sorry to hear that the bathroom amenities and breakfast offerings did not meet your expectations. We strive to provide a more satisfying start to the day and understand how disappointing it can be when essentials like coffee are unavailable. Your feedback has been shared with our team to ensure we better anticipate guest needs moving forward. We truly appreciate your comments and hope to have another opportunity to offer you a more pleasant and comfortable stay in the future.Sincerely,Hotel Management
3.0分
家庭亲子
原文
翻译提供方：Google
我们不喜欢它说包含早餐，但实际上没有。只有一些可怜的小饼干，没什么可吃的。
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酒店回复: Dear Tono, Thank you for your feedback. We regret that the grab-and-go breakfast did not meet your expectations. It is intended as a light and convenient option, and we understand it may have felt limited during your stay. Your comments are valuable, and we will certainly review ways to improve this offering for a better start to the day. We hope to have the opportunity to provide a more satisfying experience on a future visit.Sincerely,Hotel Management
5.0分
其他
My room was spotless and clean. I loved the shower because it was a walk in and they offered dishes pita and pans
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酒店回复: Dear Guest, Thank you for including Extended Stay America in your travel plans. We appreciate your thoughtful notes and are glad the space felt rejuvenating and that a well-stocked kitchenette added comfort throughout your visit. Your support encourages our entire team, and we would be delighted to welcome you back whenever you choose to stay with us again.Sincerely,Hotel Management
很方便，很干净。
这家还算可以，卫生过得去，这种酒店有电磁炉可以做吃的
体验一般般
服务周到，设施一般。
无论如何，要带上牙刷，牙膏，洗发水，护发素，沐浴液，梳子…不要说房间没有，甚至前台都没有，面巾纸没有了，前台也不会有。他们会建议你去旁边的dollar 店… 我想请问，这是酒店么？！
厨房配套刀叉盘子，申请之后是有基本的 但是竟然没有玻璃杯子和瓷杯子，你想喝热水，只有塑料杯。另外没有洗碗液/洗洁精，没有厨房纸。铲子是特别塑料的，恐怕不能给你热锅上炒。
早餐也只能等于没有，当然有厨房 你可尝试自己做。
这是第二次入住，其他都好，他们cut 成本好彻底，让我好绝望😩。
前台服务非常好。房间和酒店都很干净。我很喜欢健身房，虽然不大，但也足够用了。空调有点噪音，而且需要用毛巾之类的东西盖住顶部的出风口，防止冷风吹进房间。
我不太喜欢这里，因为描述里说禁止吸烟，而且在酒店内吸烟还要收费。我到房间的时候，一股很浓的烟味。
浴室里除了一块肥皂，其他什么都没有。免费早餐简直是笑话——种类不多，而且早上7:55咖啡就卖完了！！
我们不喜欢它说包含早餐，但实际上没有。只有一些可怜的小饼干，没什么可吃的。
My room was spotless and clean. I loved the shower because it was a walk in and they offered dishes pita and pans