The room itself was comfortable and clean. The staff was friendly. The hallways had a smell of old smoke especially in the stairwells. The breakfast was nearly out of everything.
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酒店回复: Hello Curtis,Thank you for sharing your feedback about your recent stay. We're glad to hear you found the room comfortable and the staff friendly. We appreciate your comments regarding the hallways and the breakfast options, which will help us in our ongoing efforts to enhance our guest experience. We value your input and hope you consider staying with us again in the future when we can offer an improved visit.
3.0分
其他
Room didn't have an extra chair in room. Only one was a desk chair. Older hotel, not sure if it is smoke free as there was a cigarette burn hole in bed spread.
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酒店回复: Hello Donna,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the room amenities and the condition of the bedspread. Your comments will be taken into consideration as we continually strive to enhance our guest experience. We hope you will consider staying with us again in the future to see the improvements we are making.
3.0分
其他
Not a handicapped accessible room! Grime in the bathroom, especially the toiley paper holder
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酒店回复: Hello Guadalupe,Thank you for sharing your feedback regarding your recent stay. We appreciate you bringing the issue of accessibility and cleanliness to our attention, as guest experiences help us identify areas for improvement. We will ensure your comments are shared with our management team for consideration. Your insights are important to us as we strive to enhance our services and facilities for all guests.
2.0分
家庭亲子
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The room smelted musty and had mold on the ceiling of the bathroom. The breakfast was closed before we got there at five till nine. The pool didn’t have any water in it.
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酒店回复: Hello Monica,Thank you for taking the time to share your feedback about your recent stay. We appreciate your comments regarding the room conditions, breakfast hours, and the pool. Your observations are important to us and will be shared with the appropriate departments for their review moving forward. We hope you consider us for a future stay to experience the improvements we strive for.
4.0分
情侣出游
Bathroom shower curtain had mold on it.
Room smelled like it was closed all the time. Need to vent the room
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酒店回复: Hello Mateo, Thank you for sharing your feedback regarding your recent stay. We take cleanliness and guest comfort seriously, and your comments about the bathroom shower curtain and room ventilation will be addressed with our housekeeping team to ensure our standards are upheld. We appreciate your insights, as they help us enhance the experience for future guests. We hope you consider staying with us again in the future.
4.0分
家庭亲子
It was nice. I was alittle anoyed with all the talking outside the window. It was ok otherwise.
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酒店回复: Hello Teresa,Thank you for sharing your feedback. We're pleased to hear that you found your stay nice overall. We understand that noise can impact your experience, and we appreciate you bringing this to our attention. Your comments will be passed along for consideration as we always strive to improve our guests' comfort. We hope to welcome you back in the future for an even more enjoyable stay.
4.0分
其他
The rooms were clean and the beds and pillows were comfortable. Breakfast was OK.
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酒店回复: Hello Jeanie,Thank you for sharing your feedback regarding your recent stay. We’re glad to hear that you found our rooms clean and enjoyed the comfort of our beds and pillows. Your thoughts on breakfast are appreciated, and we will share them with our team to enhance our offerings. We hope to welcome you back in the future for an even better experience.
2.0分
其他
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I was so disappointed with this place, it smelled terrible haf to do biy air fresheners many for the room. Sink for the bathroom didn't drain had to use bathtub to brush my teeth or wash up. Some days didn't have towels or a bath mat. Pool was empty, back entrance door didn't lock, anyone could get into the hotel, not very secure put the desk chair in front of the door to my room. Password fot internet didn't work. Rated 0 to 10, I give it 2 maybe
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酒店回复: Hello Julie,Thank you for sharing your feedback about your recent stay. We take all guest comments seriously, as they help us improve our services. We're sorry to hear about the issues you encountered, including the bathroom and security concerns. Your input regarding the internet access and amenities is also noted. We appreciate your insights as they guide us in enhancing the overall guest experience moving forward.
2.0分
情侣出游
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Had to move rooms because tub too long time to drain refrigerator would make loud humming noises, light iover sink did not work. 2 nd room the lounge chair was broken. Light over bed did not work and tv remote did not work. Not the best experience.
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酒店回复: Hello Lillian,Thank you for sharing your feedback. We appreciate your observations regarding the maintenance issues you encountered during your stay. Our team continually strives to ensure our guests have a comfortable experience, and we will ensure your comments are shared with the appropriate departments for future improvements. Your input is invaluable in helping us enhance our services for future visitors. Thank you for bringing these matters to our attention.
1.0分
家庭亲子
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Out of date, dirty, definitely the worst place I’ve ever stayed at through *******. Updates are needed severely. It is unfortunate that Wyndham associates itself to this property.
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酒店回复: Hello Roxanne,Thank you for sharing your feedback. We take guest comments seriously and will ensure your concerns regarding the condition of the property are communicated to the appropriate team. Your input is valuable as it helps us improve. We appreciate your decision to share your thoughts and hope you find a more suitable option for your future travels.
The room itself was comfortable and clean. The staff was friendly. The hallways had a smell of old smoke especially in the stairwells. The breakfast was nearly out of everything.
Room didn't have an extra chair in room. Only one was a desk chair. Older hotel, not sure if it is smoke free as there was a cigarette burn hole in bed spread.
Not a handicapped accessible room! Grime in the bathroom, especially the toiley paper holder
The room smelted musty and had mold on the ceiling of the bathroom. The breakfast was closed before we got there at five till nine. The pool didn’t have any water in it.
Bathroom shower curtain had mold on it.
Room smelled like it was closed all the time. Need to vent the room
It was nice. I was alittle anoyed with all the talking outside the window. It was ok otherwise.
The rooms were clean and the beds and pillows were comfortable. Breakfast was OK.
I was so disappointed with this place, it smelled terrible haf to do biy air fresheners many for the room. Sink for the bathroom didn't drain had to use bathtub to brush my teeth or wash up. Some days didn't have towels or a bath mat. Pool was empty, back entrance door didn't lock, anyone could get into the hotel, not very secure put the desk chair in front of the door to my room. Password fot internet didn't work. Rated 0 to 10, I give it 2 maybe
Had to move rooms because tub too long time to drain refrigerator would make loud humming noises, light iover sink did not work. 2 nd room the lounge chair was broken. Light over bed did not work and tv remote did not work. Not the best experience.
Out of date, dirty, definitely the worst place I’ve ever stayed at through *******. Updates are needed severely. It is unfortunate that Wyndham associates itself to this property.