People across to us fighting and we can hear it from our room. I book first floor then when I check in the front desk give us the 2nd floor and his not that nice .
酒店回复: Thank you for staying with us
4.0分
其他
Could use one more outlet by the desk. Microwave was a little tricky to operate. We were supposed to be on the ground floor I thought, but overall it was good.
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酒店回复: Dear James,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Durand I-69.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
4.0分
商务出差
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This is a great place to stay if you are looking for an affordable option. It was clean, staff was friendly, check-in/out was easy and overall we had a nice overnight stay.
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酒店回复: Dear Rebekah,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Durand I-69.As a guest you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
3.0分
商务出差
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Check in was easy. The room wasn’t cleaned well- floor was dirty & fridge/ microwave were gross. Heater didn’t work right so room was cold. Would be OK if you really needed a place to stay.
酒店回复: Thank you for staying with us
3.0分
其他
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Trash should be able to be changed every day during stay and fresh towel not be the responsibility of the person staying in the room to change the trash and take to the dumpster and need better options/ food for the breakfast
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酒店回复: Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Durand I-69.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Quality Inn Durand I-69989-288-0638
4.0分
其他
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Rooms clock was unplugged and the sheets had a weird stain like someone stepped on it by accident.
That being said, the front desk gal was really nice and I definitely booked another stay.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Durand I-69.As a guest you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Quality Inn
5.0分
家庭亲子
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Spotless room and friendly staff. Although the property is not new by any means, it’s very obvious that management makes a concerted effort to maintain everything well. The breakfast room was cheerful and welcoming. Great value. Appreciated easy access on and off to the major highway.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Durand I-69.As a guest you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Quality Inn
1.0分
其他
Hotel smelled bad, no elevator, floors of room were sticky, toilet seat feel off, tub would not drain, pool not in use, Galway floors were all stained.
酒店回复: I am very sorry for your recent stay. We appreciate the feedback.
4.0分
家庭亲子
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Staff kind, room clean but very old, unfinished but a place to stay. It’s a small town and it was nice to have a haven near by after wedding party so we didn’t need to drive miles! We would stay again if the venue was in this town.
酒店回复: Thank you for staying with us
2.0分
家庭亲子
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It wasn't the cleanest for sure. The shower curtain had mold on it. The bedcover had somebody's blood on it, not our's. Under the desk was all kinds of dirt off of somebody's shoes. Not us, we take our shoes off when entering the room. Also it was advertised as having a pool, one of our main reason's for renting the room. To find out the pool had been closed for two years !! Very unhappy
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Durand I-69.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
People across to us fighting and we can hear it from our room. I book first floor then when I check in the front desk give us the 2nd floor and his not that nice .
Could use one more outlet by the desk. Microwave was a little tricky to operate. We were supposed to be on the ground floor I thought, but overall it was good.
This is a great place to stay if you are looking for an affordable option. It was clean, staff was friendly, check-in/out was easy and overall we had a nice overnight stay.
Check in was easy. The room wasn’t cleaned well- floor was dirty & fridge/ microwave were gross. Heater didn’t work right so room was cold. Would be OK if you really needed a place to stay.
Trash should be able to be changed every day during stay and fresh towel not be the responsibility of the person staying in the room to change the trash and take to the dumpster and need better options/ food for the breakfast
Rooms clock was unplugged and the sheets had a weird stain like someone stepped on it by accident.
That being said, the front desk gal was really nice and I definitely booked another stay.
Spotless room and friendly staff. Although the property is not new by any means, it’s very obvious that management makes a concerted effort to maintain everything well. The breakfast room was cheerful and welcoming. Great value. Appreciated easy access on and off to the major highway.
Hotel smelled bad, no elevator, floors of room were sticky, toilet seat feel off, tub would not drain, pool not in use, Galway floors were all stained.
Staff kind, room clean but very old, unfinished but a place to stay. It’s a small town and it was nice to have a haven near by after wedding party so we didn’t need to drive miles! We would stay again if the venue was in this town.
It wasn't the cleanest for sure. The shower curtain had mold on it. The bedcover had somebody's blood on it, not our's. Under the desk was all kinds of dirt off of somebody's shoes. Not us, we take our shoes off when entering the room. Also it was advertised as having a pool, one of our main reason's for renting the room. To find out the pool had been closed for two years !! Very unhappy