酒店回复: Hi Patricia, Thank you for your review, and we are glad to know your stay met your expectations. Every guest experience is important to us, and we hope that your time with us was comfortable and enjoyable. Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again soon! Sincerely, AmericInn by Wyndham Fergus Falls Management
5.0分
家庭亲子
We were very impressed with this hotel. The rooms were very clean and kept up. The staff was friendly and helpful. We would definitely stay there again.
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酒店回复: Hi Anne, Thank you for sharing your experience with us. We are very glad to hear that you were impressed with your stay and that the cleanliness of the rooms and helpfulness of our team made a positive impact on your visit. Providing a welcoming environment is very important to us, and it is encouraging to know that it came through during your time here! We truly appreciate you choosing our hotel and are grateful for your kind words! Sincerely, AmericInn by Wyndham Fergus Falls Management
5.0分
情侣出游
Our room was comfortable and clean. We were able to use a room to gather as a group, which we really appreciated.
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酒店回复: Hi Karen, Thank you for sharing your experience with us. We are glad to know that your room was clean and comfortable. It is important to us that guests feel both relaxed in their rooms and supported with the extras that make group travel easier. Thank you for staying with us, and we hope to welcome you back again! Sincerely, AmericInn by Wyndham Fergus Falls Management
5.0分
其他
Friendly, helpful staff. Room was comfortable. Pools and hot tub were great. Breakfast was pretty good, had a few hot options as well as continental.
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酒店回复: Hi Joshua, Thank you for sharing your feedback! We are very happy to know that you found our team friendly and helpful and that your room was comfortable during your stay. It is also great to hear that you enjoyed the pool and hot tub, as well as the breakfast options. We truly appreciate you choosing our hotel and hope to welcome you back again! Sincerely, AmericInn by Wyndham Fergus Falls Management
2.0分
家庭亲子
Its in serious need of an update. Beds and pillows were uncomfortable pillows were hard. You could hear the train. Not worth the money
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酒店回复: Hi Jenni, Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet expectations. Comfort is extremely important, and we regret that the beds and pillows were not satisfactory for you. We also understand how disruptive outside noise can be, and we are sorry it affected your rest. And we will share your comments regarding the need for updates with property management as we continue to look at ways to improve both comfort and value for our guests. Thank you for choosing our hotel. We truly appreciate your input and will use it to work toward providing a better experience in the future. Sincerely, AmericInn by Wyndham Fergus Falls Management
5.0分
家庭亲子
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This property was very clean and even though it was full (from the looks of the parking lot) it was very quiet. The beds were comfortable enough (didn't love the over stuffed pillows). Shower was nice and hot which is always a plus. The hot breakfast was great, even the selection of grab and go items was plentiful. We will definitely rebook here in the future. We've stayed at the other hotel across the street on the past and this was a far better experience! Thanks again to Makx for a seamless and friendly check in!
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酒店回复: Hi Leslie, Thank you for your thoughtful feedback. We are so glad to hear that you found the property very clean, quiet and comfortable even during a busy time. It is wonderful to know that the beds, hot shower and breakfast options all contributed to a positive experience! Your recognition of our team means a great deal, and we are happy to know that your arrival was seamless and welcoming. Thank you for choosing our hotel, and we look forward to hosting you again in the future! Sincerely, AmericInn by Wyndham Fergus Falls Management
5.0分
家庭亲子
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It was worth the price even though we had to check out a day early and didn't get any refund. Both rooms were clean, staff was friendly and coffee and breakfast were a plus! Convenient location in Fergus Falls as well - near the interstate.
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酒店回复: Hi Phyllis, Thank you for sharing your experience with us. We are glad to know that you found both rooms clean, appreciated the friendly service from our team and enjoyed the coffee and breakfast offerings. It is also great to hear that our convenient location near the interstate worked well. We are sorry that your plans required you to check out earlier than expected. While advance reservations are typically nonrefundable for unused nights, we understand how changes in schedule can happen unexpectedly. We truly appreciate your kind words and are pleased to know that you felt your stay was still worth the value. Thank you for choosing our hotel – we hope to welcome you back again in the future! Sincerely, AmericInn by Wyndham Fergus Falls Management
5.0分
其他
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Very eco-friendly
Really loved how eco-friendly the hotel is, would definitely stay again for that reason alone! Plus the soup during "happy hour" was a welcome surprise!
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酒店回复: Hi Michelle, Thank you for your kind feedback. We are so glad to hear that you appreciated the eco-friendly efforts throughout the hotel – something we take pride in as we look for ways to be more sustainable. It is also wonderful to know that the evening soup reception was a pleasant surprise and added to the comfort of your stay! We truly appreciate you choosing our hotel and are delighted to know you would stay with us again. We look forward to welcoming you back! Sincerely, AmericInn by Wyndham Fergus Falls Management
升级后的房间很不错。微波炉坏了，房间里还有一个插座不能用。孩子们在泳池玩得很开心。
服务很好，食物非常美味，种类繁多
好的
We were very impressed with this hotel. The rooms were very clean and kept up. The staff was friendly and helpful. We would definitely stay there again.
Our room was comfortable and clean. We were able to use a room to gather as a group, which we really appreciated.
Friendly, helpful staff. Room was comfortable. Pools and hot tub were great. Breakfast was pretty good, had a few hot options as well as continental.
Its in serious need of an update. Beds and pillows were uncomfortable pillows were hard. You could hear the train. Not worth the money
This property was very clean and even though it was full (from the looks of the parking lot) it was very quiet. The beds were comfortable enough (didn't love the over stuffed pillows). Shower was nice and hot which is always a plus. The hot breakfast was great, even the selection of grab and go items was plentiful. We will definitely rebook here in the future. We've stayed at the other hotel across the street on the past and this was a far better experience! Thanks again to Makx for a seamless and friendly check in!
It was worth the price even though we had to check out a day early and didn't get any refund. Both rooms were clean, staff was friendly and coffee and breakfast were a plus! Convenient location in Fergus Falls as well - near the interstate.
Very eco-friendly
Really loved how eco-friendly the hotel is, would definitely stay again for that reason alone! Plus the soup during "happy hour" was a welcome surprise!