Nasty, dirty, false advertising, rude staff. Struggled to get there during a storm Easter weekend, pull in around midnight and left 7 minutes later. I was going to tough it out dealing with the odor and dust for 1 night but the big roach in the room was my tipping point. Manager was argumentative saying no one has ever said the rooms were dirty but there's obvious reviews before mine and a low rating to prove what I'm saying is true. I ended up staying at a different hotel, which happened to be lovely.
1.0分
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BED BUGS! I stayed at Travelodge by Wyndham Ozona (Room 121) on February 2, 2025 and saw a live bed bug in my bed. I woke up with bites and later confirmed it was bed bugs. Despite reporting this issue, the hotel denied the infestation, but I have video evidence of a bed bug in my own home just a days later. I took extreme precautions after leaving the hotel, yet still ended up with bed bugs, meaning this location has a serious infestation. The hotel refused to take responsibility and only offered a discount on a future stay instead of addressing the issue. 🚫 If you stay here, you risk bringing home bed bugs, which are extremely hard and expensive to get rid of. The hotel staff ignored my complaint and failed to properly inspect or exterminate the room. I will be filing a formal complaint with the Texas Health Department and Wyndham Corporate about this serious issue. DO NOT STAY HERE! #BedBugs #HotelWarning #TravelodgeOzona #WyndhamHotels
4.0分
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Mostly single-story motel (has an upper floor for a few rooms, it seemed). The bathrooms definitely appear to have been updated; everything was contemporary and in good working order. Very clean room. Definitely will stay here again on my next trip through the area. The highway noise is likely unavoidable for any hotel in Ozona but it's not really bad anyhow. The only down side was that there was no breakfast or even coffee, that I was aware of, in the lobby. At check-in while in the lobby, it didn't appear to have any accommodation for breakfast/coffee and the manager did not mention it either. Since I was leaving real early the next day, it wasn't a huge deal but it would have been nice to be able to grab a hot cup and a muffin or something.
房间不是很干净,洗碗机一直在运行,咖啡壶坏了,发现有死蟑螂,地毯似乎从未清洁过,两只小狗要 119.00 美元,外加 40 美元,没有冰,没有广告中说的免费早餐,房间很臭。唯一的优点是床很棒,没有高速公路噪音。但他们确实有虚假广告。
很棒的地方。房间很干净,柜台人员很友好,床很软。说实话,我认为你不能指望你的钱能带来更多。这也是我从洛杉矶开始公路旅行以来遇到的第一家有真正淋浴的汽车旅馆。
没什么特别的,也没什么不对劲的地方。淋浴间很小,但用起来还行。房间比较小,但够大。作为廉价酒店,这是最好的之一。前台的服务员很好,很干净,而且位于德克萨斯州最奇怪的城镇之一,这说明了些什么。
这家汽车旅馆最好的一点是它很容易找到,就在高速公路旁。它是老式的,装饰过时。床单和毛巾破旧不堪。浴室瓷砖的角落里满是污垢。与他们网站上所说的相反,这里没有早餐。如果你自带食物,可以使用微波炉和冰箱。真的不推荐这个地方,但如果你只是在路上需要一张舒适的床来度过一个短暂的夜晚,这里是可以接受的,而且价格便宜。
Nasty, dirty, false advertising, rude staff. Struggled to get there during a storm Easter weekend, pull in around midnight and left 7 minutes later. I was going to tough it out dealing with the odor and dust for 1 night but the big roach in the room was my tipping point. Manager was argumentative saying no one has ever said the rooms were dirty but there's obvious reviews before mine and a low rating to prove what I'm saying is true. I ended up staying at a different hotel, which happened to be lovely.
BED BUGS! I stayed at Travelodge by Wyndham Ozona (Room 121) on February 2, 2025 and saw a live bed bug in my bed. I woke up with bites and later confirmed it was bed bugs. Despite reporting this issue, the hotel denied the infestation, but I have video evidence of a bed bug in my own home just a days later. I took extreme precautions after leaving the hotel, yet still ended up with bed bugs, meaning this location has a serious infestation. The hotel refused to take responsibility and only offered a discount on a future stay instead of addressing the issue. 🚫 If you stay here, you risk bringing home bed bugs, which are extremely hard and expensive to get rid of. The hotel staff ignored my complaint and failed to properly inspect or exterminate the room. I will be filing a formal complaint with the Texas Health Department and Wyndham Corporate about this serious issue. DO NOT STAY HERE! #BedBugs #HotelWarning #TravelodgeOzona #WyndhamHotels
Mostly single-story motel (has an upper floor for a few rooms, it seemed). The bathrooms definitely appear to have been updated; everything was contemporary and in good working order. Very clean room. Definitely will stay here again on my next trip through the area. The highway noise is likely unavoidable for any hotel in Ozona but it's not really bad anyhow. The only down side was that there was no breakfast or even coffee, that I was aware of, in the lobby. At check-in while in the lobby, it didn't appear to have any accommodation for breakfast/coffee and the manager did not mention it either. Since I was leaving real early the next day, it wasn't a huge deal but it would have been nice to be able to grab a hot cup and a muffin or something.