酒店回复: Thank you for taking the time to post a review about your stay with us. You are a Valued Guest; we love to hear the feedback from you regarding your stay with us.Thanks for sharing your guest experience with us and other future guests! We look forward to having you stay with us again when you are back in Decorah.
3.0分
其他
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Overall a good experience. The sheets of one bed looked dirty and had a bunch of hair in them, but the front desk lady changed the sheets!so that was remedied. The bathroom had a lot of hair on the floor. The front desk area and hallway had a very strong chemical fragrance odor so if you are sensitive to chemical fragrance this may not be the best hotel choice for you. The breakfast was good.
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酒店回复: Hello Andrea,Thank you for taking the time to post a review about your recent stay with us. We apologize about the sheets and bathroom floor having hair on, that shouldn't have happened on our part, but I am glad that Evynne was able to provide you with new bedding. We completely understand about the perfume. Some guest like it to be known that they were in a room with their favorite perfume. Hopefully any future stays will be a better experience for you.Thank youTR
4.0分
家庭亲子
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For the price, it's better than what you pay for and certainly cheaper than others in the area. But the beds squeaked every time you'd climb into it or out of it. The light for the pool was out. The only fruit option for breakfast was two green apples thirty minutes after it opened.
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酒店回复: Hello Benjamin,Thank you for taking the time to post a review about your recent stay with us, we are pleased that you had a good stay. We will definitely take a look at your bed and see if there is anything we need to do to keep it from squeaking when entering and exiting it. We will also let our maintenance man know about the pool light! Thank you for letting us know. With the apples there should have been more out there than 2 for sure, I can only assume our breakfast attendant missed that and we will make sure that is something they start watching out for. Please let us know the next time you are in town, we would love to have you stay again.Thank youTR
3.0分
朋友出游
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The room itself was clean& comfortable. The staff was very friendly & helpful. The complaint we had is that there is no elevator. Our room was on the second floor. Not easy tomlug stuff up the stairs
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酒店回复: Hello Nancy, Thank you for taking the time to post a review about your recent stay with us, we apologize we didn't have any first floor rooms available for you at the time of your stay. In the future if you need first floor, please let us know at the time of the booking so we can accommodate your needs!Thank youTR
4.0分
其他
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The room was reasonably priced, clean and comfortable. The heated pool was a plus after hours of driving. We stayed 4 nights . The staff was friendly and helpful. The breakfast was fine, the offerings were the same every day not much variety.
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酒店回复: Hello Lynn,Thank you for taking the time to post a review about your recent stay with us, we are happy that you had a good experience. Please let us know the next time you are in town, we would love to have you stay again with us.Thank youTR
5.0分
情侣出游
The staff was excellent, our room in the facilities were clean, and it was a good value for the price.
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酒店回复: Hello Lars,Thank you for taking the time to post a review about your recent stay with us, we are pleased that you had a wonderful experience and hope to see you again in the future!Thank youTR
5.0分
其他
Nice clean room, friendly staff and good breakfast in a quiet area. Couldn’t ask for anything more.
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酒店回复: Hello DanielThank you for taking the time to post a review about your recent stay with us! We are pleased that you had a wonderful stay! Please let us know the next time you are in town!Thank youTR
5.0分
家庭亲子
Everything was good. Not much for pamphlets for attractions and the guest computer was turned off. Otherwise the room, breakfast, parking--was all very good.
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酒店回复: Hello KevinThank you for taking the time to post a review about your recent stay with us! We are pleased that you had a wonderful stay! We apologize for the guest computer not being up, as we just updated our computers, and need to wait for another part to come in, to get it up and running. Please let us know the next time you are in town!Thank youTR
5.0分
朋友出游
The front desk and other staff people were so kind and lovely. I enjoyed their presence and they helped with finding trails to run on! Very helpful.
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酒店回复: Hello Cynthia,Thank you for taking the time to post a review about your recent stay with us, we are pleased that you had a great experience and are happy that you choose to stay with us! Come see us again when you are in town!Thank youTR
2.0分
朋友出游
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The female staff member at the check-in was not welcoming at all. She presented her self as a per not wanting to be there. 😞 Definitely needs an attitude adjustment. We are not going to be back to this place.
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酒店回复: Hello John,Thank you for taking the time to post a review about your recent experience with us, we apologize that our Front desk wasn't very personable with you, normally she is more upbeat than that. I will make sure to share your review with her for educational purposes. Thank youTR
没有电梯
Overall a good experience. The sheets of one bed looked dirty and had a bunch of hair in them, but the front desk lady changed the sheets!so that was remedied. The bathroom had a lot of hair on the floor. The front desk area and hallway had a very strong chemical fragrance odor so if you are sensitive to chemical fragrance this may not be the best hotel choice for you. The breakfast was good.
For the price, it's better than what you pay for and certainly cheaper than others in the area. But the beds squeaked every time you'd climb into it or out of it. The light for the pool was out. The only fruit option for breakfast was two green apples thirty minutes after it opened.
The room itself was clean& comfortable. The staff was very friendly & helpful. The complaint we had is that there is no elevator. Our room was on the second floor. Not easy tomlug stuff up the stairs
The room was reasonably priced, clean and comfortable. The heated pool was a plus after hours of driving. We stayed 4 nights . The staff was friendly and helpful. The breakfast was fine, the offerings were the same every day not much variety.
The staff was excellent, our room in the facilities were clean, and it was a good value for the price.
Nice clean room, friendly staff and good breakfast in a quiet area. Couldn’t ask for anything more.
Everything was good. Not much for pamphlets for attractions and the guest computer was turned off. Otherwise the room, breakfast, parking--was all very good.
The front desk and other staff people were so kind and lovely. I enjoyed their presence and they helped with finding trails to run on! Very helpful.
The female staff member at the check-in was not welcoming at all. She presented her self as a per not wanting to be there. 😞 Definitely needs an attitude adjustment. We are not going to be back to this place.