酒店回复: Thank you so much for taking the time to share your positive experience at Super 8 in Decorah! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and pleasant experience for all our guests, and your kind words mean a lot to us.We look forward to welcoming you back on your next visit to Decorah!
2.0分
家庭亲子
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The bathroom was filled with body hair every where. In the sink in the tub and all over the floor. The air conditioner worked but it smelled so bad. Moldy and damp.
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酒店回复: We’re very sorry to hear about your experience. Cleanliness and comfort are top priorities for us, and we sincerely apologize that your room did not meet our standards. We will address this issue with our housekeeping and maintenance teams right away to ensure it doesn’t happen again. Thank you for bringing this to our attention — we appreciate your feedback and hope you’ll give us another chance to provide you with a better stay.
2.0分
家庭亲子
The staff was very friendly and helpful but the room was dirty and smelled like animal urine and had hair on the carpet. We will not stay here again.
2.0分
家庭亲子
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The staff was friendly and efficient at check in. The facilities were ver over priced- this was due to Homecoming weekend. The room was fine- some stains and the hotel is older, but for what we paid- we would have expected a bigger room and more amenities.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear our staff made a good impression during check-in. We appreciate your understanding about the Homecoming weekend pricing and will share your comments about the room and amenities with our team as we continue to make improvements. We hope to have another opportunity to serve you in the future.
1.0分
其他
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The room cleanliness was less than expected. The bed was very hard and uncomfortable. The pillows were awful. If we would have checked induring the day, we would have left!
3.0分
其他
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A very average room
The room was just ok. The toilet squealed when flushed, which was very noisy and I'm sure could be heard in the hallway by other guests. The bathroom mirror and TV screen in the room had been wiped down with a cleaner but was smeared to the point that they were unusable until I wiped them with a dry towel. The bed was extremely uncomfortable and I woke due to my back hurting.
4.0分
家庭亲子
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The staff was really helpful and friendly. The room was a little dated. The shower/tub didn’t seem clean and the carpet was damp/room smelled very strongly of either carpet cleaner or air freshener. For the price and a single night it was fine and essentially what I expected.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear our staff made a positive impression, but we’re truly sorry to learn about the concerns with the room condition and cleanliness. Your comments regarding the shower, carpet, and scent will be shared with our housekeeping team so we can address them right away. We appreciate your understanding and hope we’ll have the chance to provide you with a more comfortable stay in the future.
4.0分
其他
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Nice and quiet.
Toilet had not shut off upon entering room, had to adjust float inside tank for it to stop water from running. Worked fine afterwards and flushing several times, always water would quit running as it should. You're welcome.
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酒店回复: Thank you so much for taking the time to share your positive experience at Super 8 in Decorah! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and pleasant experience for all our guests, and your kind words mean a lot to us.We look forward to welcoming you back on your next visit to Decorah!
5.0分
其他
The gentleman at the desk was very kind and sweet. I arrived at the end of the breakfast and he made me fresh eggs and potatoes.
Thank you
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酒店回复: Thank you so much for taking the time to share your positive experience at Super 8 in Decorah! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and pleasant experience for all our guests, and your kind words mean a lot to us.We look forward to welcoming you back on your next visit to Decorah!
2.0分
情侣出游
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The shower had 15-20 hairs in it all over the walls, shower curtain, and tub when I walked into the room for the first time. I had friends stay in other rooms and one of the rooms had food crumbs and hair under the bedsheets. I had low expectations for this hotel stay to begin with but I still ended up being disappointed.
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酒店回复: We sincerely apologize for the cleanliness issues you experienced during your stay. This is not the standard we aim to provide, and your comments have been shared with our housekeeping team for immediate improvement. We understand how disappointing this must have been and truly appreciate you bringing it to our attention. We hope you’ll consider giving us another opportunity to provide you with a much better experience in the future.
美好的
The bathroom was filled with body hair every where. In the sink in the tub and all over the floor. The air conditioner worked but it smelled so bad. Moldy and damp.
The staff was very friendly and helpful but the room was dirty and smelled like animal urine and had hair on the carpet. We will not stay here again.
The staff was friendly and efficient at check in. The facilities were ver over priced- this was due to Homecoming weekend. The room was fine- some stains and the hotel is older, but for what we paid- we would have expected a bigger room and more amenities.
The room cleanliness was less than expected. The bed was very hard and uncomfortable. The pillows were awful. If we would have checked induring the day, we would have left!
A very average room
The room was just ok. The toilet squealed when flushed, which was very noisy and I'm sure could be heard in the hallway by other guests. The bathroom mirror and TV screen in the room had been wiped down with a cleaner but was smeared to the point that they were unusable until I wiped them with a dry towel. The bed was extremely uncomfortable and I woke due to my back hurting.
The staff was really helpful and friendly. The room was a little dated. The shower/tub didn’t seem clean and the carpet was damp/room smelled very strongly of either carpet cleaner or air freshener. For the price and a single night it was fine and essentially what I expected.
Nice and quiet.
Toilet had not shut off upon entering room, had to adjust float inside tank for it to stop water from running. Worked fine afterwards and flushing several times, always water would quit running as it should. You're welcome.
The gentleman at the desk was very kind and sweet. I arrived at the end of the breakfast and he made me fresh eggs and potatoes.
Thank you
The shower had 15-20 hairs in it all over the walls, shower curtain, and tub when I walked into the room for the first time. I had friends stay in other rooms and one of the rooms had food crumbs and hair under the bedsheets. I had low expectations for this hotel stay to begin with but I still ended up being disappointed.