酒店回复: Thank you so much for taking the time to share your positive experience at Super 8 in Decorah! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and pleasant experience for all our guests, and your kind words mean a lot to us.We look forward to welcoming you back on your next visit to Decorah!
3.0分
其他
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Room had an off smell of a very strong cleanser, the heat/a/c until had a very loud fan, the bathroom needed a deep cleaning. The staff was friendly and the hotel wasn’t busy so it was quiet.
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酒店回复: Thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. Your comments have been shared with our management team, and we are actively working on improvements. We appreciate you bringing this to our attention.
4.0分
商务出差
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Room was clean, properly equiped with toiletries and clean towels. In room coffee maker with supplies.
Room also has a microwave and a refrigerator. Basic but sufficient.
2.0分
其他
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Room smell terrible.Carpet dirty and Smell.The Chair was torn and Smells.Bathrooms was very dirty.Black mold around faucet.Body soap/Hand soap was empty.Staffs were friendly or Not much helpful.
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酒店回复: Thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. Your comments have been shared with our management team, and we are actively working on improvements. We appreciate you bringing this to our attention.
5.0分
商务出差
Room was quiet, spotless and everything looked good. Bed was a tad hard but oh well stayed toasty warm all night
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酒店回复: We appreciate you taking the time to share your experience. It’s great to hear our team was helpful and that the room met your expectations. We hope to host you again in the future!
3.0分
其他
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Breakfast was just ok. No meat was served. Room needed maintenance with clogged sink and door needed oiled. Pressure in shower was weak. Bed was fine and asked for more pillows.
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酒店回复: Thank you for sharing your feedback. We’re glad you found the bed comfortable and appreciated the extra pillows. We’re sorry to hear about the maintenance issues with the sink, door, and shower pressure — our team will make sure these are taken care of.Regarding breakfast, we do serve biscuits and gravy, eggs, sausage links, and hot waffles as our hot items. We apologize if these were not available or missed during your visit. We appreciate your comments and hope to welcome you back for a better experience next time.
4.0分
其他
Everything was clean and the heat system worked very well. Only negative was hearing foot traffic while in the room.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you found everything clean and that the heating system worked well. We apologize for the noise from foot traffic and appreciate you bringing it to our attention. We’ll look into ways to minimize this for a more comfortable stay in the future.
4.0分
家庭亲子
Everything was excellent other then the flex-all tape used to patch the bathtub it worked just seems could have been fixed a better way.
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酒店回复: We appreciate you taking the time to share your experience. It’s great to hear our team was helpful and that the room met your expectations. We hope to host you again in the future!
5.0分
家庭亲子
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Rooms where clean, staff was helpful and nice. Except the.old man working thby night shift. He would even explain why there was any hot breakfast this morning. He hid behind the counter where you could see him. Otherwise we where very pleased with our stay.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found the rooms clean and our staff helpful and nice. We’re sorry to learn about your experience with our night staff and the breakfast situation — that’s not the level of service we aim to provide. We’ll be sure to address this with our team to ensure better communication in the future. We appreciate your comments and hope to welcome you back again soon.
5.0分
其他
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The exterior was deceiving as it looks pretty run down. The actual rooms were nicely renovated with great bedding and very comfortable. A bit pricey for the stay, but not sure what the competition is in the area.
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酒店回复: Thank you for sharing your feedback! We’re happy to hear you enjoyed our newly renovated rooms and comfortable bedding. We appreciate your comments about the exterior and pricing — we’re continuously working on improvements to provide the best value and experience for our guests. We hope to welcome you back again soon!
美好的
Room had an off smell of a very strong cleanser, the heat/a/c until had a very loud fan, the bathroom needed a deep cleaning. The staff was friendly and the hotel wasn’t busy so it was quiet.
Room was clean, properly equiped with toiletries and clean towels. In room coffee maker with supplies.
Room also has a microwave and a refrigerator. Basic but sufficient.
Room smell terrible.Carpet dirty and Smell.The Chair was torn and Smells.Bathrooms was very dirty.Black mold around faucet.Body soap/Hand soap was empty.Staffs were friendly or Not much helpful.
Room was quiet, spotless and everything looked good. Bed was a tad hard but oh well stayed toasty warm all night
Breakfast was just ok. No meat was served. Room needed maintenance with clogged sink and door needed oiled. Pressure in shower was weak. Bed was fine and asked for more pillows.
Everything was clean and the heat system worked very well. Only negative was hearing foot traffic while in the room.
Everything was excellent other then the flex-all tape used to patch the bathtub it worked just seems could have been fixed a better way.
Rooms where clean, staff was helpful and nice. Except the.old man working thby night shift. He would even explain why there was any hot breakfast this morning. He hid behind the counter where you could see him. Otherwise we where very pleased with our stay.
The exterior was deceiving as it looks pretty run down. The actual rooms were nicely renovated with great bedding and very comfortable. A bit pricey for the stay, but not sure what the competition is in the area.