No lake view but did not expect this, the hotel was old with a musty smell , pool and hot tub in need of repair and technology was outdated. I feel it was a old hotel in need of updating and the mold smell was very disturbing, I have stayed at other baymont hotels that were much nicer I feel this place gives your company a bad name.
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酒店回复: Hello Susan,Thank you for sharing your feedback. We appreciate your insights regarding the condition of the hotel and the amenities. Each guest experience helps us identify areas for improvement. Your comments will be shared with our management team for their consideration as they plan future updates. We hope you will give us another chance to meet your expectations.
2.0分
家庭亲子
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The hotel floors looked like they had not been cleaned for quite some time. The lights fixtures in the elevators were full of dirt and dead insects. Room was decent but had an awful chemical smell.
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酒店回复: Hello Melissa, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
4.0分
情侣出游
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This is a very clean and well-equipped motel all around, including our spacious room. It was also very quiet with fast internet. Finally, the price was right (very reasonable)!
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酒店回复: Hello ERNST, Thank you for your positive feedback about the cleanliness and spaciousness of your room, as well as the quiet atmosphere and fast internet. We're thrilled to hear you found our rates reasonable. Your insights are valuable, and we appreciate you taking the time to share your experience. We hope to welcome you back on your next visit!
4.0分
家庭亲子
Like the breakfast
Did not like the noisy bathroom fan. The shower door base needs to be caulked due to leaking.
Staff very nice. Yvonne works very hard.
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酒店回复: Hello Mary, Thank you for your feedback. We're glad to hear you enjoyed the breakfast and found our staff, especially Yvonne, to be helpful. Your comments regarding the bathroom fan and shower door have been noted, and we appreciate you bringing them to our attention. We strive to provide a pleasant experience for all our guests and value your insights.
5.0分
其他
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The amenities were adequate, breakfast was ample, readily available, with a very good selection (Waffles, cold cereals, hard boiled eggs, scrambled eggs, yogurt, coffee, orange juice, fresh fruits, and more. The bed was comfortable, lighting was sufficient, and temperature controls worked as needed. There were other amenities which we did not need or use, such as a laundry area, vending machines, pool, and lounging area near lobby. Adding benches or chairs outside entrances/exits would be nice to have a place to sit, smoke, use phones etc. This was a last-minute reservation, and we were welcomed in with pleasantries by the check in staff. We did not really have further staff interactions, but I believe the would have been equally pleasant and welcoming.
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酒店回复: Hello Charles,Thank you for your feedback and for taking the time to share your experience with us. We're pleased to hear that you enjoyed the breakfast selection and found the amenities satisfactory. Your suggestion regarding outdoor seating is valuable, and we appreciate your input as we continuously strive to enhance guest comfort. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.
2.0分
其他
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Hotel has seemed to go under new management and downhill since last visit two years ago. Workers using swear words in back office, loud noises heard in other rooms, sticky floors.
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酒店回复: Hello Laura,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations as they help us understand our guests' experiences. Your comments about the staff's behavior and the noise levels have been noted, and we'll ensure this information reaches the appropriate team. Maintaining a clean and welcoming environment is important to us, and your input is invaluable in helping us achieve that. We hope to provide you with a better experience in the future.
5.0分
其他
Always a very nice stay there. I've stayed there on several occasions over the last few years. Always nice to be there.
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酒店回复: Hello michael,Thank you for your kind words and for choosing to stay with us multiple times! We’re delighted to hear that you consistently enjoy your visits. Your feedback is invaluable, and we hope to continue providing you with the same pleasant experience on your future stays. We look forward to welcoming you back soon!
4.0分
其他
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Decent hotel
Our room was fine, our beds were comfy & we enjoyed our stay overall but we were disappointed that the pool & hot tub seemed very dirty with murky water
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酒店回复: Hello Susan,Thank you for sharing your feedback regarding your recent stay. We’re glad to hear that you enjoyed the comfort of your room and beds. Your comments about the pool and hot tub cleanliness have been noted, and we appreciate you bringing this to our attention. Your insights are valuable in helping us maintain the quality our guests expect. We hope to welcome you back for another stay in the future.
4.0分
其他
Pet friendly dodnt eat the breakfast but it was available. Room was nice and clean and the shower was updated with thick glass door. Rainfall faucet.
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酒店回复: Hello Amanda,Thank you for your feedback! We're delighted to hear that you found your room nice and clean, and that you enjoyed the updated shower features. It's great to know our pet-friendly policy worked well for you. We hope you had a chance to explore our breakfast options during your stay and that your overall experience was enjoyable. We look forward to welcoming you back in the future!
各项服务都很好,房间也非常棒,值得推荐。
No lake view but did not expect this, the hotel was old with a musty smell , pool and hot tub in need of repair and technology was outdated. I feel it was a old hotel in need of updating and the mold smell was very disturbing, I have stayed at other baymont hotels that were much nicer I feel this place gives your company a bad name.
The hotel floors looked like they had not been cleaned for quite some time. The lights fixtures in the elevators were full of dirt and dead insects. Room was decent but had an awful chemical smell.
This is a very clean and well-equipped motel all around, including our spacious room. It was also very quiet with fast internet. Finally, the price was right (very reasonable)!
Like the breakfast
Did not like the noisy bathroom fan. The shower door base needs to be caulked due to leaking.
Staff very nice. Yvonne works very hard.
The amenities were adequate, breakfast was ample, readily available, with a very good selection (Waffles, cold cereals, hard boiled eggs, scrambled eggs, yogurt, coffee, orange juice, fresh fruits, and more. The bed was comfortable, lighting was sufficient, and temperature controls worked as needed. There were other amenities which we did not need or use, such as a laundry area, vending machines, pool, and lounging area near lobby. Adding benches or chairs outside entrances/exits would be nice to have a place to sit, smoke, use phones etc. This was a last-minute reservation, and we were welcomed in with pleasantries by the check in staff. We did not really have further staff interactions, but I believe the would have been equally pleasant and welcoming.
Hotel has seemed to go under new management and downhill since last visit two years ago. Workers using swear words in back office, loud noises heard in other rooms, sticky floors.
Always a very nice stay there. I've stayed there on several occasions over the last few years. Always nice to be there.
Decent hotel
Our room was fine, our beds were comfy & we enjoyed our stay overall but we were disappointed that the pool & hot tub seemed very dirty with murky water
Pet friendly dodnt eat the breakfast but it was available. Room was nice and clean and the shower was updated with thick glass door. Rainfall faucet.