A/C was loud. The building must have been older because it creaked loudly when people upstairs walked around.
5.0分
其他
展开
Delmar’s first time to one of The Great Lakes
The hotel and staff itself was great and a perfect location. The landscaping needed cleaned up, weeds were out of hand.
1.0分
其他
展开
Horrible stay
Absolutely terrible. An employee walked into our room in the early morning waking up our baby who already had a hard time sleeping. Then slammed the door on their way out. No knock. Nothing. Just walked in
5.0分
其他
The run was very clean. It is date with 2000 style wallpaper. It smelled nice and clean. The king size bed was comfortable and neat.
2.0分
其他
展开
Tired Hotel
The room smelled of mildew. The hotel is tired and feels worn down. Weeds outside. The same 2 people working a 12 hour shift and swapping with each other. The staff were nice and the breakfast was good. (Except the eggs! Microwaved in a plastic dish which is questionable).
South Haven beach and town made the trip worth it, but we would not choose this hotel again.
5.0分
其他
展开
Convenient location. Polite and friendly staff. Spacious room with very comfortable bed and linen. Fresh and delicious breakfast. Highly recommend to everyone visiting South Haven
3.0分
商务出差
Tourist Season South Haven
luckily spent little time in the hotel. Staff not super friendly or helpful. Rooms sub par, bed awful
1.0分
家庭亲子
展开
The staff were extremely rude and if you had more than two people in a room, even though they offer up to six in a room, they refused to give you extra towels and washcloths. The rooms were disgusting. The beds felt like cardboard. Breakfast was a few options if that the entire time. Outside the weeds were higher than most toddlers.
2.0分
其他
展开
Very hard to get extra towels & even linen for the pull out couch. The check in/breakfast area had no air conditioning. I was able to get a refund for 1 night for leaving early
3.0分
其他
展开
We really wanted to like this hotel, but our stay was pretty rough. When we first pulled in, the landscaping was so overgrown that it honestly made us nervous about what we’d find inside. At check-in, the lobby was stifling hot, which didn’t help our first impression.
Finding luggage carts turned into a scavenger hunt — we had to search all the floors, and the single slow elevator didn’t make it easier. After we unpacked, our toilet clogged, and unfortunately, there was only one staff member working on a Saturday afternoon. No one was available to fix it, so we had to pack everything back up and move to another room.
On the positive side, the bathrooms and bed sheets were very clean, the staff were friendly, and we did enjoy the indoor pool. However, the beds were extremely hard, the pullout couch was only a twin, and the breakfast area was just as hot and cramped as the lobby. Breakfast itself was a very basic continental spread.
Overall, the friendly staff, clean rooms, and indoor pool were the bright spots, but everything else — from maintenance issues to comfort — left a lot to be desired.
A/C was loud. The building must have been older because it creaked loudly when people upstairs walked around.
Delmar’s first time to one of The Great Lakes
The hotel and staff itself was great and a perfect location. The landscaping needed cleaned up, weeds were out of hand.
Horrible stay
Absolutely terrible. An employee walked into our room in the early morning waking up our baby who already had a hard time sleeping. Then slammed the door on their way out. No knock. Nothing. Just walked in
The run was very clean. It is date with 2000 style wallpaper. It smelled nice and clean. The king size bed was comfortable and neat.
Tired Hotel
The room smelled of mildew. The hotel is tired and feels worn down. Weeds outside. The same 2 people working a 12 hour shift and swapping with each other. The staff were nice and the breakfast was good. (Except the eggs! Microwaved in a plastic dish which is questionable).
South Haven beach and town made the trip worth it, but we would not choose this hotel again.
Convenient location. Polite and friendly staff. Spacious room with very comfortable bed and linen. Fresh and delicious breakfast. Highly recommend to everyone visiting South Haven
Tourist Season South Haven
luckily spent little time in the hotel. Staff not super friendly or helpful. Rooms sub par, bed awful
The staff were extremely rude and if you had more than two people in a room, even though they offer up to six in a room, they refused to give you extra towels and washcloths. The rooms were disgusting. The beds felt like cardboard. Breakfast was a few options if that the entire time. Outside the weeds were higher than most toddlers.
Very hard to get extra towels & even linen for the pull out couch. The check in/breakfast area had no air conditioning. I was able to get a refund for 1 night for leaving early
We really wanted to like this hotel, but our stay was pretty rough. When we first pulled in, the landscaping was so overgrown that it honestly made us nervous about what we’d find inside. At check-in, the lobby was stifling hot, which didn’t help our first impression.
Finding luggage carts turned into a scavenger hunt — we had to search all the floors, and the single slow elevator didn’t make it easier. After we unpacked, our toilet clogged, and unfortunately, there was only one staff member working on a Saturday afternoon. No one was available to fix it, so we had to pack everything back up and move to another room.
On the positive side, the bathrooms and bed sheets were very clean, the staff were friendly, and we did enjoy the indoor pool. However, the beds were extremely hard, the pullout couch was only a twin, and the breakfast area was just as hot and cramped as the lobby. Breakfast itself was a very basic continental spread.
Overall, the friendly staff, clean rooms, and indoor pool were the bright spots, but everything else — from maintenance issues to comfort — left a lot to be desired.