酒店回复: Hello Luis,Nous sommes ravis que vous ayez eu une expérience positive durant votre séjour. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau bientôt. N'hésitez pas à partager vos commentaires pour nous aider à continuer à améliorer nos services. Merci pour votre retour très apprécié!
5.0分
家庭亲子
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Room is clean; room furnishings are new; room is spacious with practical and useful features; decor is tasteful.
Desk staff are welcoming and professional.
Opportunity for improvement: improve lighting in parking lot.
5.0分
家庭亲子
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The staff was amazingly friendly, quick to respond to needs and the woman servicing the breakfast went above and beyond to be helpful and to make sure people got the best available. She was sunshine in the morning.
Thank you for a lovely stay.
5.0分
其他
leak above toilet coming from fan - hard to use facility when getting rained on. Tried to advise desk when leaving but no one was there
4.0分
其他
Really nice service great attention to the client happy to stay in this hotel the lady in charge of the breakfast it’s super nice lady
4.0分
家庭亲子
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I liked the fact it is located near my family home and all activities that occur in Orange and the price was good. it's a very nice hotel clean, and customer service very nice and go beyound to help you. what i didn't like was the bed. the beds definitely needed an upgrade. I tossed and turned trying to get a good spot. I asked if there were other rooms with better beds since we decided to stay another night but all beds were installed same time and they are all the same.
3.0分
其他
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Pros: pretty friendly staff and a large room with plenty of room for 5, decent breakfast, warm indoor pool. Cons: The water was rusty and smelled bad, and when I asked was confirmed not good to drink (this was probably partly due to local water issues). The hot tub was cold with no sign or mention on site or check-in. The AC was squeaky all night and not very efficient. The elevator smelled like old machinery. Some of the lights in our room didnt work.
Overall impression was a place that had been neglected and was recently being improved (confirmed by staff.) Hopefully, the improvement continues and the fixes go more than wall deep, as it has potential to be a great place.
4.0分
家庭亲子
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The staff was great--especially Michael and a woman who was cooking and serving breakfast on Sunday. Very helpful and friendly. The pool was great--but the hot tub never warmed up beyond tepid. That was only nit-picky thing. I'd stay again.
4.0分
其他
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Very nice and clean hotel. Staff was courteous. Hotel met my needs for a last minute reservation. Nice breakfast. Just note that this hotel is on a well traveled 4 lane highway. It was very noisy in my room from the traffic. Had to keep the A/C on to muffle the noise even when the room got cold.
非常高效和友好
非常好
Room is clean; room furnishings are new; room is spacious with practical and useful features; decor is tasteful.
Desk staff are welcoming and professional.
Opportunity for improvement: improve lighting in parking lot.
The staff was amazingly friendly, quick to respond to needs and the woman servicing the breakfast went above and beyond to be helpful and to make sure people got the best available. She was sunshine in the morning.
Thank you for a lovely stay.
leak above toilet coming from fan - hard to use facility when getting rained on. Tried to advise desk when leaving but no one was there
Really nice service great attention to the client happy to stay in this hotel the lady in charge of the breakfast it’s super nice lady
I liked the fact it is located near my family home and all activities that occur in Orange and the price was good. it's a very nice hotel clean, and customer service very nice and go beyound to help you. what i didn't like was the bed. the beds definitely needed an upgrade. I tossed and turned trying to get a good spot. I asked if there were other rooms with better beds since we decided to stay another night but all beds were installed same time and they are all the same.
Pros: pretty friendly staff and a large room with plenty of room for 5, decent breakfast, warm indoor pool. Cons: The water was rusty and smelled bad, and when I asked was confirmed not good to drink (this was probably partly due to local water issues). The hot tub was cold with no sign or mention on site or check-in. The AC was squeaky all night and not very efficient. The elevator smelled like old machinery. Some of the lights in our room didnt work.
Overall impression was a place that had been neglected and was recently being improved (confirmed by staff.) Hopefully, the improvement continues and the fixes go more than wall deep, as it has potential to be a great place.
The staff was great--especially Michael and a woman who was cooking and serving breakfast on Sunday. Very helpful and friendly. The pool was great--but the hot tub never warmed up beyond tepid. That was only nit-picky thing. I'd stay again.
Very nice and clean hotel. Staff was courteous. Hotel met my needs for a last minute reservation. Nice breakfast. Just note that this hotel is on a well traveled 4 lane highway. It was very noisy in my room from the traffic. Had to keep the A/C on to muffle the noise even when the room got cold.