酒店回复: Dear Lorena, Thank you for choosing Fairfield Inn & Suites Orange Beach. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time to recognize our efforts. We look forward to welcoming you again soon.Best Regards,Brian TimmGeneral Manager
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的酒店
4.0分
情侣出游
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Room was clean, bed was really low to the ground on a metal stand. I think they were doing some remodeling so the bed wasn’t the most comfortable. Breakfast food was good. Staff was very friendly and helpful.
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酒店回复: Dear Cyndi,We are glad you found the room clean and our breakfast enjoyable. It is lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. That said, we appreciate your feedback regarding the bed height and comfort, and will share this appropriately to continue enhancing the guest experience. Thank you for your feedback, and we look forward to welcoming you back on your next visit.Best Regards,Brian TimmGeneral Manager
1.0分
其他
Reqested fresh linen but never received. BED NEVER MADE. All Staff didn't speak or understand what was said or asked. Had unresolved issues with the TV.
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酒店回复: Dear Michael,We are sorry to hear about the issues you experienced with your room, including the housekeeping and TV services. We always strive to deliver excellent hospitality, and we regret that this was not your experience. We're committed to addressing these concerns and ensuring that everyone receives the highest level of service and care. Your feedback helps us address these concerns and enhance our service. We hope you will consider giving us another opportunity to provide the comfortable and attentive stay you deserve.Best Regards,Brian TimmGeneral Manager
5.0分
情侣出游
Room was very clean. Pool and hot tub were very nice. Excellent staff. Very friendly and personable. Convenient to shopping, dining and beach access area.
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酒店回复: Dear Sharon,Thank you for choosing Fairfield Inn & Suites Orange Beach and for your fantastic review. We’re delighted to hear that you enjoyed a spotless room and found our pool and hot tub inviting. It’s wonderful to know our team made a positive impression with their friendliness, and that the location added convenience for shopping, dining, and beach access. We look forward to welcoming you back for another enjoyable stay!Best Regards,Brian TimmGeneral Manager
3.0分
其他
My tub was stopped up. No shampoo they did come to fix it asap was good. Cupboard door s are falling off as well. Not that great of a hotel.
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酒店回复: Dear Guest,Thank you for taking the time to write a review of our hotel. We apologize for the issues you experienced during your stay. We were pleased that our staff was able to resolve everything to your satisfaction, but we wanted to apologize for any inconvenience this may have caused. We understand that every detail matters, and we assure you that we are working to address these concerns. Thank you again for your candid feedback. We hope to make your next stay with us outstanding in every respect.Best Regards,Brian TimmGeneral Manager
5.0分
情侣出游
Staff was cool, room and hotel was very clean smelled good, cool gator named larry in the back
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酒店回复: Dear Mackenzie,We are delighted that you had a wonderful stay with us at Fairfield Inn & Suites Orange Beach and that the experience left such a positive impression! It’s always rewarding to hear that our team made you feel comfortable and that the environment felt welcoming and well-maintained. Your kind words mean a lot to us, and we truly appreciate you taking the time to share them. Looking forward to the chance to welcome you back for another memorable stay!Best Regards,Brian TimmGeneral Manager
5.0分
情侣出游
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I really enjoyed my stay. Staff was very friendly and professional. Breakfast was delicious. Very convenient to the beach. Grocery store and restaurants in walk distance. I will definitely stay here again
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酒店回复: Dear Guest, We’re thrilled to know you had such an enjoyable stay and that both our team and breakfast made a lasting impression. It’s wonderful that the location added to your visit, giving you easy access to the beach and nearby attractions. Your kind words inspire us, and we’ll gladly share them with everyone. Knowing you plan to return is the greatest reward, and we look forward to welcoming you back to Fairfield Inn & Suites Orange Beach for another memorable experience.Best Regards,Brian TimmGeneral Manager
我在这家酒店住得很愉快，这是我第一次来阿拉巴马州的橙滩。
酒店位置很好，离海边就隔一条街，风景很棒。不过卫生状况有点差强人意。前台接待员有种族歧视，我们眼睁睁看着她对几个办理入住的美国人非常热情，又是主动提供矿泉水，又是笑脸相迎，可轮到我们的时候，她却板着一张脸，连水都没给我们倒。
总的来说，我喜欢这里的一切。我还会再住这里。
很棒的酒店
Room was clean, bed was really low to the ground on a metal stand. I think they were doing some remodeling so the bed wasn’t the most comfortable. Breakfast food was good. Staff was very friendly and helpful.
Reqested fresh linen but never received. BED NEVER MADE. All Staff didn't speak or understand what was said or asked. Had unresolved issues with the TV.
Room was very clean. Pool and hot tub were very nice. Excellent staff. Very friendly and personable. Convenient to shopping, dining and beach access area.
My tub was stopped up. No shampoo they did come to fix it asap was good. Cupboard door s are falling off as well. Not that great of a hotel.
Staff was cool, room and hotel was very clean smelled good, cool gator named larry in the back
I really enjoyed my stay. Staff was very friendly and professional. Breakfast was delicious. Very convenient to the beach. Grocery store and restaurants in walk distance. I will definitely stay here again