They gave me a key to someone else’s room . Was a mistake on there end but made it very awkward for me ( also lugging all my stuff upstairs and then back down)
Luckily had same room and great breakfast. Also heated pool
Down side besides above is that parking is very limited. We got there around 9pm and no place to park unfortunately but we figured it out.
I would definitely be back. My issues were a simple error and I’m sure dosent happen often
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酒店回复: Thank you for sharing your detailed feedback and for rating your stay 8/10. Please accept our sincere apologies for the mix-up with your room key — we understand how uncomfortable and inconvenient that must have been, especially after carrying your luggage upstairs. We’re truly sorry for the oversight and appreciate your understanding that this was an isolated mistake.We’re very glad to hear that you still enjoyed your room, our breakfast, and the heated pool. We also appreciate your note about parking; we recognize it can be limited during busy times and are exploring ways to make this easier for our guests.It means a lot to us that you would choose to stay with us again. We look forward to welcoming you back and ensuring your next visit is completely seamless from start to finish.
5.0分
其他
Friendly staff, super clean, great breakfast. What else can you ask for at this price point?
5.0分
情侣出游
Room was large & so was bathroom. Staff very friendly & helpful. Only downside was that there were restaurants close by.
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酒店回复: Thank you for the amazing 10/10 rating! We're thrilled to hear you enjoyed the spacious room and bathroom, and that our team made a friendly and helpful impression—that truly means a lot to us. We understand the limited nearby dining options can be a drawback, and we’re always happy to recommend some local favorites that are just a short drive or delivery away. We hope to welcome you back again soon!
5.0分
家庭亲子
This is such a nice clean place to stay. Breakfast was really good and the staff so nice and helpful.
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酒店回复: Thank you so much for your kind words and for rating your stay an 8 out of 10!We’re thrilled to hear that you enjoyed the cleanliness of our hotel, our breakfast offerings, and the friendliness of our team. Your comments truly mean a lot to us, as we take great pride in providing a welcoming and comfortable experience for all our guests.If there’s anything we could have done to make your stay even better, we’d love to hear your suggestions—we’re always looking for ways to improve.We hope to have the pleasure of welcoming you back again soon!
5.0分
情侣出游
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This is a well maintained property. The staff is attentive and very friendly. The breakfast was was excellent. They have a yogurt machine and an espresso machine (not coffee makers with coffee pots). This was a full breakfast with fresh baked biscuits. It was great.
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酒店回复: Thank you for your wonderful review! We're so pleased to hear that you enjoyed your stay and appreciated the care we put into maintaining the property. Our team works hard to provide attentive and friendly service, and it's rewarding to know that it made a difference in your experience.We’re especially glad you enjoyed the breakfast—our yogurt and espresso machines, along with the fresh-baked biscuits, are guest favorites! We truly appreciate your kind words and hope to welcome you back again soon.
4.0分
商务出差
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I'd definitely stay again.
The lady that checked me in was very nice. The room was modern and clean. I was surprised there were no USB charging ports in the room. The shower head had very low flow and I found a long hair in the shower. Breakfast was good but they had no brewed coffee. Only a machine that that appeared to be a concentrate coffee maker. I saw three almost full cups of coffee in the garbage so I'm guessing it wasn't very good. I had some juice and picked up coffee down the road. I would stay again.
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酒店回复: Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed your stay overall and especially appreciate your kind words about our front desk team and the cleanliness of your room. It’s always great to hear that our staff made a positive impression!We also appreciate your candid feedback regarding the USB charging ports, shower water pressure, and coffee at breakfast. Your comments help us identify areas where we can improve the guest experience. We’re currently reviewing these aspects with our team and will look into possible enhancements to better meet our guests' expectations.It means a lot to us that despite a few inconveniences, you’d choose to stay with us again. We look forward to welcoming you back and hope to make your next visit even more enjoyable.
3.0分
其他
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Average.
It wasn't a bad stay. First room the key didn't work they had to move us. Employee seemed frustrated with me but it wasn't my fault the key didn't work. The room was ok. It had a damp feel to it. Sheets on the bed were very damp. But it wasn't terrible. Just average. I prolly would stay again for the price
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you found your stay to be overall acceptable and that you'd consider staying with us again based on the value.However, we’re truly sorry to hear about the issues you encountered — especially the inconvenience with the room key and the condition of the sheets. That’s not the experience we aim to provide, and we appreciate you bringing it to our attention. Your comments will be shared with our team so we can address these concerns and ensure a more comfortable and welcoming experience for all our guests.We do hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.
2.0分
商务出差
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Employee that was working the front desk did not explain herself very well and was very rude when I asked questions regarding the price difference that I online and what the actual rate was. She was very inpatient and rude.
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酒店回复: Thank you for sharing your feedback with us. I'm truly sorry to hear about your experience at the front desk, and I want to sincerely apologize for the way your concerns were handled.Providing clear communication and respectful service is something we take very seriously, and I’m disappointed to learn that we fell short during your interaction. Please know that this is not the standard we hold ourselves to, and I will personally address this matter with the team to ensure it is corrected.We value your feedback and would appreciate the opportunity to regain your trust. If you're open to it, feel free to reach out to us directly so we can look into the pricing concern further and make things right.Thank you again for bringing this to our attention, and we hope you'll consider giving us another chance in the future.
这次入住体验非常棒，员工热情好客。我强烈推荐这家酒店给所有正在寻找住宿的人。感谢酒店让我拥有如此愉快的住宿体验。
还不错，下次还会住。早餐也还可以。
They gave me a key to someone else’s room . Was a mistake on there end but made it very awkward for me ( also lugging all my stuff upstairs and then back down)
Luckily had same room and great breakfast. Also heated pool
Down side besides above is that parking is very limited. We got there around 9pm and no place to park unfortunately but we figured it out.
I would definitely be back. My issues were a simple error and I’m sure dosent happen often
Friendly staff, super clean, great breakfast. What else can you ask for at this price point?
Room was large & so was bathroom. Staff very friendly & helpful. Only downside was that there were restaurants close by.
This is such a nice clean place to stay. Breakfast was really good and the staff so nice and helpful.
This is a well maintained property. The staff is attentive and very friendly. The breakfast was was excellent. They have a yogurt machine and an espresso machine (not coffee makers with coffee pots). This was a full breakfast with fresh baked biscuits. It was great.
I'd definitely stay again.
The lady that checked me in was very nice. The room was modern and clean. I was surprised there were no USB charging ports in the room. The shower head had very low flow and I found a long hair in the shower. Breakfast was good but they had no brewed coffee. Only a machine that that appeared to be a concentrate coffee maker. I saw three almost full cups of coffee in the garbage so I'm guessing it wasn't very good. I had some juice and picked up coffee down the road. I would stay again.
Average.
It wasn't a bad stay. First room the key didn't work they had to move us. Employee seemed frustrated with me but it wasn't my fault the key didn't work. The room was ok. It had a damp feel to it. Sheets on the bed were very damp. But it wasn't terrible. Just average. I prolly would stay again for the price
Employee that was working the front desk did not explain herself very well and was very rude when I asked questions regarding the price difference that I online and what the actual rate was. She was very inpatient and rude.