酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
酒店回复: Dear Kierson,We sincerely regret the issues you encountered during your time with us. Please know that this is not the experience we wish our guests to have, and we appreciate your bringing this to our attention. While a professional pest management company routinely services our property to ensure that these are not concerns our guests have, we will look into your comments to address this swiftly. We apologize and hope to have a chance to provide an improved experience.
酒店回复: 3.Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
酒店回复: Dear Itzel,We were distressed to read your comments. What you have described does not represent the standards we aim to uphold and our team takes great pride in delivering courteous and professional service. Your remarks are being looked into, and we encourage you to reach out to share further information with us as well, as we would be very grateful for the opportunity to connect.
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
酒店回复: Dear Jensyn,We're sorry to hear that you didn't have a good time with us during your recent visit. While we treat our property regularly, we'll be sure to have our pest control team look into all of your comments further and make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
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整个走廊和房间里都有浓重的香烟味,浴室和卧室里有虫子,地板不平整,不安全……我不推荐任何人去那里!
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酒店回复: Dear Rafael,Thank you for your feedback. This is not the standard we aim to provide, and we will address your comments with our team to ensure improvements are made. Please know that the safety of our guests is our top priority and that our pest control will be investigating your claims shortly. We sincerely apologize for your unsatisfactory experience and hope you'll allow us a second chance to improve your perception of our hotel.
令人失望
这家酒店真是令人失望。工作人员粗鲁又暴躁。早餐简直就是咖啡。我们点了些食物后,服务员就送来了六片涂黄油的切片面包(我们一共三个人)。整个酒店弥漫着香烟味,而且在我们住了四个晚上期间,没有打扫卫生、更换毛巾或清理垃圾。我们想要一条毛巾(我们三个人住的房间里只有两条),他们却冲我吼,说毛巾用完了。
短期住宿的酒店。
简单的酒店,只是路过...零服务。我们住了 2 晚,房间都没有整理...早餐是最低限度的,第一天...烤面包、黄油和果酱、咖啡...第二天早上 7 点...没有面包...没有了。黄油...几根香蕉、咖啡...如果你是个好胃口的人,那就继续吧......
住宿条件一般。大部分时间都很安静。
早上8:15,我和丈夫的早餐只有水果圈麦片、牛奶、白面包和一根香蕉。这可不是最健康的选择。他们忘了在我们的房间里放小块洗手液。至少房间很干净,床单也很干净。床垫太软了。
前台的人花了很长时间才来,我们甚至没有房间钥匙,所以我们基本上不能离开,因为当我们回来时,我们花了 45 分钟才站着等工作人员,然后看到我的房间里有像蟑螂一样的虫子
下午 3 点入住房间后,我进去检查了一下,到目前为止一切都很好,但晚上躺下睡觉时,我女儿在凌晨 1 点 30 分左右起床去洗手间,没想到她发现了蟑螂,我走到前台告诉他们我退房的情况,前台的人说他们会给我退款,因为我只在那里呆了几个小时……所以之后我和我的女儿去了另一家酒店
一进房间,我们就看到水槽边的柜台上有一只蟑螂。我们挪开毯子,又爬出来两只。床边的地板上还有一颗药丸。总之,为了省钱住便宜酒店,不值得。
这是我住过的最差的酒店,床单、毛巾、镜子、墙壁等一切都很脏,还有蟑螂,房间在你住宿期间没有打扫,整个建筑都有难闻的气味,也在办理入住手续时接待员喝醉了,如果我能给他较低的评价我会
物有所值。
从外观上看,房间不怎么样,但房间漂亮、干净、便宜。我不建议全家入住或度假时来这里。但如果是像我和我丈夫一样的中途停留,这里是个不错的选择。
甚至无法进入我们预订的房间,然后去了另一个房间,打开浴室灯,发现蟑螂在浴室水槽上。强烈不推荐!!!!
整个走廊和房间里都有浓重的香烟味,浴室和卧室里有虫子,地板不平整,不安全……我不推荐任何人去那里!