Clean, decent room. Breakfast wasn't bad. Really sucks - we paid extra for a whirlpool tub that didn't work...
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us at Sleep Inn & Suites Lake Of The Ozarks. We are glad to hear that you found your room clean and decent, and that you enjoyed our breakfast offerings.However, we sincerely apologize for the inconvenience you experienced with the whirlpool tub not functioning during your visit. We understand how disappointing it can be when expectations are not met, especially when additional costs are involved. Your feedback is invaluable, and we will ensure that this issue is addressed with our maintenance team to prevent future occurrences.We appreciate your input and hope to have the opportunity to welcome you back in the future for an even better experience.
5.0分
其他
Front desk was very friendly and helpful. The room was clean and I was able to check in an hour early
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酒店回复: Thank you for taking the time to share your experience at Sleep Inn & Suites Lake Of The Ozarks. We are delighted to hear that you found our front desk team to be friendly and helpful. Providing exceptional service is a top priority for us, and it's wonderful to know that our efforts made a positive impact on your stay.We’re also pleased that you enjoyed a clean room and were able to check in an hour early. We strive to accommodate our guests' needs whenever possible, and it’s great to hear that we could do that for you.We hope to welcome you back on your next visit to the area!
3.0分
家庭亲子
The hotel smelled like sewage. There were blood stains on the bed spread, the toilet wouldn't stop running.
The staff was friendly and kind.
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酒店回复: Thank you for taking the time to share your experience at Sleep Inn & Suites Lake Of The Ozarks. We genuinely appreciate your feedback, as it helps us identify areas where we can improve.I sincerely apologize for the issues you encountered during your stay, including the unpleasant odor and the condition of the bedding. This is certainly not the standard we strive for, and I understand how disappointing this must have been for you. Our maintenance team is always working diligently to address any concerns, and your comments will be taken into serious consideration.On a positive note, I am glad to hear that our staff made a positive impression with their friendliness and kindness. We pride ourselves on providing excellent service, and I will ensure that your compliments are passed along to the team.Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
5.0分
商务出差
breakfast included fresh fruit, yogurt & eggs(scrambled & hard boiled). well lit, spacious parking
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酒店回复: Thank you so much for your wonderful 10-star review! We are delighted to hear that you enjoyed our breakfast offerings, especially the fresh fruit, yogurt, and eggs. We strive to provide a variety of healthy options to kickstart your day, and it's great to know that you appreciated them.Additionally, we are pleased that you found our parking spacious and well-lit. We understand how important convenience and safety are for our guests, and your feedback confirms that we are on the right track.We truly value your feedback and hope to welcome you back to the Sleep Inn & Suites Lake Of The Ozarks in the future!
5.0分
其他
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This hotel is uber clean, quiet, safe and simply amazing. It’s set up in a quiet neighborhood and I had a room overlooking the lush trees. I imagine it must look awesome in the Fall. Highly recommend and great value for the rate.
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酒店回复: Thank you so much for your wonderful review! We are delighted to hear that you found Sleep Inn & Suites Lake Of The Ozarks to be uber clean, quiet, and safe. Your appreciation of our peaceful neighborhood and the beautiful views from your room overlooking the lush trees truly warms our hearts. We agree that the scenery must be breathtaking in the Fall, and we hope you have the opportunity to visit us again during that season to experience it firsthand. It's fantastic to know that you felt you received great value for your stay, and your recommendation means the world to us.We look forward to welcoming you back on your next visit!
3.0分
其他
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Room and hotel was clean. Hot Tub out of service. Outdoor pool closed (this was the wknd after Labor Day). Indoor pool open but hotel changed hours from closing at midnight to close at 10 pm.
Room was very expensive - $215 nt !
Breakfast was poor at best. Eggs were fake and watery, no taste to anything.
Back patio had smoking area but no table or anything, just a couple cheap plastic chairs.
For this cost, this should have been EXTREMELY NICE!
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us at Sleep Inn & Suites Lake Of The Ozarks. We appreciate your comments about the cleanliness of the room and hotel, as we strive to maintain high standards in this area.We apologize for the inconvenience caused by the hot tub being out of service and the outdoor pool being closed after Labor Day. We understand how disappointing it can be when amenities are not available. Additionally, we regret that the changes to our indoor pool hours and the breakfast offerings did not meet your expectations. Your comments regarding the breakfast quality are valuable, and we will ensure they are addressed with our team.We also appreciate your feedback about the smoking area on the back patio. Your insights will help us improve the overall experience for our guests.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future, providing a stay that exceeds your expectations.
4.0分
其他
Concert goers
Nice rooms, clean and quite! Hair dryer didn't work but reported it to front desk and housekeeping. No worries. Everything else was very good
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酒店回复: Thank you for taking the time to share your experience at Sleep Inn & Suites Lake Of The Ozarks. We are pleased to hear you enjoyed your stay with us and found your room to be clean, quiet, and comfortable. We appreciate you bringing the issue with the hair dryer to our attention. Your feedback is invaluable in helping us maintain and improve our services. We are glad to know that everything else met your expectations during your visit, especially as you were in town for a concert.We hope to welcome you back again soon for another enjoyable stay.
4.0分
商务出差
The rooms facing the back of the property have a really nice view and are fairly quite.
The hot tub was out of order.
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酒店回复: Dear Dorothy, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the nice view and quiet atmosphere from the rooms facing the back of the property. We understand how important a peaceful environment is for our guests. We're sorry to learn that the hot tub was out of order during your stay, and we appreciate your understanding. Your comments will help us improve our services for future visits. We hope to welcome you back soon for an even better experience. Warm Regards, Guest Relations Manager Sleep Inn & Suites Lake Of The Ozarks
5.0分
其他
We enjoyed our stay. Walk in shower was nice, beds comfortable and breakfast was good
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酒店回复: Thank you for taking the time to share your experience at Sleep Inn & Suites Lake Of The Ozarks! We are delighted to hear that you enjoyed your stay with us. It's wonderful to know that you appreciated the walk-in shower and found our beds comfortable. We strive to create a relaxing environment for our guests, and it's great to hear that you felt at home. We're also glad you enjoyed our breakfast offerings—it’s always nice to start the day with a good meal.Your feedback is invaluable to us, and we hope to welcome you back for another exceptional stay in the future.
好的
Clean, decent room. Breakfast wasn't bad. Really sucks - we paid extra for a whirlpool tub that didn't work...
Front desk was very friendly and helpful. The room was clean and I was able to check in an hour early
The hotel smelled like sewage. There were blood stains on the bed spread, the toilet wouldn't stop running.
The staff was friendly and kind.
breakfast included fresh fruit, yogurt & eggs(scrambled & hard boiled). well lit, spacious parking
This hotel is uber clean, quiet, safe and simply amazing. It’s set up in a quiet neighborhood and I had a room overlooking the lush trees. I imagine it must look awesome in the Fall. Highly recommend and great value for the rate.
Room and hotel was clean. Hot Tub out of service. Outdoor pool closed (this was the wknd after Labor Day). Indoor pool open but hotel changed hours from closing at midnight to close at 10 pm.
Room was very expensive - $215 nt !
Breakfast was poor at best. Eggs were fake and watery, no taste to anything.
Back patio had smoking area but no table or anything, just a couple cheap plastic chairs.
For this cost, this should have been EXTREMELY NICE!
Concert goers
Nice rooms, clean and quite! Hair dryer didn't work but reported it to front desk and housekeeping. No worries. Everything else was very good
The rooms facing the back of the property have a really nice view and are fairly quite.
The hot tub was out of order.
We enjoyed our stay. Walk in shower was nice, beds comfortable and breakfast was good