酒店回复: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at Days Inn Calumet Park. We sincerely apologize for the poor experience you encountered and understand your concerns about the hotel’s condition and service.Please know that the property is now under new ownership, and we are committed to making meaningful changes. We offer our heartfelt apologies for the quality and service issues experienced under the previous management.The new ownership team is fully dedicated to service excellence, guest satisfaction, and creating memorable stay experiences. As part of this commitment, the hotel is currently undergoing a complete remodel, refresh, and rebranding, with anticipated completion by Spring 2026. These improvements will include:Modernized, tastefully decorated rooms with upgraded amenitiesAll standard amenities available for guest comfortA complimentary breakfast featuring hot and cold optionsA team of attentive, warm, friendly, and professional staff focused on delivering exceptional serviceWe understand the importance of a comfortable and welcoming stay, and we are working diligently to transform the guest experience. We hope you’ll consider visiting us again once renovations are complete and allow us the opportunity to exceed your expectations.Sincerely,The Management TeamDays Inn Calumet Park
1.0分
情侣出游
原文
翻译提供方：Google
这太可怕了，气味令人不快，这已经是一处需要修复的房产了。
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酒店回复: Hello Isabel,Agradecemos su comentario y sentimos que su experiencia no haya estado a la altura de sus expectativas. Sus observaciones son valiosas para nosotros y se compartirán con el equipo correspondiente para que se consideren en futuros planes de mejora. Su satisfacción es importante y tomamos en cuenta todos los comentarios para seguir mejorando nuestras instalaciones y servicios en el futuro.
The hotel next to the property wasn't the best. They had heavy drinkers drunk breaking bottles glass in the parkkng lot.
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酒店回复: Thank you so much for taking the time to share your experience and for rating our service a perfect 10/10! We’re thrilled to hear that you enjoyed your stay with us at Days Inn Calumet Park.We truly appreciate your kind words and also your observation regarding the neighboring property. While we do not manage that location, we understand how important a safe and comfortable environment is for our guests. Please know that we will continue working closely with local authorities and property management to ensure our guests feel secure during their stay.Your feedback means a lot to us, and we look forward to welcoming you back for another great experience soon!
1.0分
其他
I woke with dead bed bugs on my sheets. I quickly washed took my clothes to laundry and went another hotel wear I showered again
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酒店回复: Thank you for sharing your feedback with us. We are truly sorry to hear about the experience you had during your stay at Days Inn Calumet Park. What you described does not reflect the standards we strive to maintain, and we deeply regret the inconvenience and discomfort this caused you.Please know that we take matters like this very seriously. Our team has already initiated a thorough inspection and corrective measures to ensure this issue is resolved immediately and does not happen again.Your comfort and safety are our top priorities, and we appreciate you bringing this to our attention. If you are willing, we would like the opportunity to make this right. Please contact us directly at [phone/email] so we can discuss how we can regain your trust.Thank you again for your feedback, and we hope to have the chance to provide you with a much better experience in the future.
1.0分
家庭亲子
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website said breakfast, was none, outlet for smoke detector
was there but no detector, asked about, told one would be put in, was not done. 5 nights maid only came in once to empty garbage only. Pictures on site shows much nicer, cleaner rooms that we had. Mold in bathroom, and very old counters with burn marks and caulking missing in many spots. Guy at the front counter did not seem to really care that we were not happy with our room.
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at Days Inn Calumet Park. We sincerely apologize for the poor experience you encountered and understand your concerns about the hotel’s condition and service.Please know that the property is now under new ownership, and we are committed to making meaningful changes. We offer our heartfelt apologies for the quality and service issues experienced under the previous management.The new ownership team is fully dedicated to service excellence, guest satisfaction, and creating memorable stay experiences. As part of this commitment, the hotel is currently undergoing a complete remodel, refresh, and rebranding, with anticipated completion by Spring 2026. These improvements will include:Modernized, tastefully decorated rooms with upgraded amenitiesAll standard amenities available for guest comfortA complimentary breakfast featuring hot and cold optionsA team of attentive, warm, friendly, and professional staff focused on delivering exceptional serviceWe understand the importance of a comfortable and welcoming stay, and we are working diligently to transform the guest experience. We hope you’ll consider visiting us again once renovations are complete and allow us the opportunity to exceed your expectations.Sincerely,The Management TeamDays Inn Calumet Park
3.0分
情侣出游
It took a long time to check in even with a reservation and I saw a couple of roaches
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酒店回复: Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you experienced during your stay. A long check-in process and seeing pests are absolutely not the standards we strive to maintain, and we understand how disappointing this must have been for you.Please know that we take your comments very seriously. We will review our check-in procedures to ensure a smoother experience for our guests and immediately address the pest concern with our housekeeping and maintenance teams.Your input helps us improve, and we would appreciate the opportunity to make things right. If you’d like to discuss this further, please reach out to us directly at the hotel.We hope you’ll give us another chance to provide the comfortable and hassle-free stay you deserve.
房间整洁。
服务：
都很好。
不算最好，也不算最差。至少住一晚的话，这个价格真是没得说了。会再考虑的。前提是还能订到同样的房间。
爱它
正如他们所说，他们不提供早餐服务。
卫生间太恶心了。
如果这个地方看起来不像是酒店在营业，那它就像一个废弃的地方。我付了钱却没有享受到服务。
正如他们所说，他们不提供早餐服务。
卫生间太恶心了。
如果这个地方看起来不像是酒店在营业，那它就像一个废弃的地方。我付了钱却没有享受到服务。
这太可怕了，气味令人不快，这已经是一处需要修复的房产了。
Desia 称包含早餐，但事实并非如此
The hotel next to the property wasn't the best. They had heavy drinkers drunk breaking bottles glass in the parkkng lot.
I woke with dead bed bugs on my sheets. I quickly washed took my clothes to laundry and went another hotel wear I showered again
website said breakfast, was none, outlet for smoke detector
was there but no detector, asked about, told one would be put in, was not done. 5 nights maid only came in once to empty garbage only. Pictures on site shows much nicer, cleaner rooms that we had. Mold in bathroom, and very old counters with burn marks and caulking missing in many spots. Guy at the front counter did not seem to really care that we were not happy with our room.
It took a long time to check in even with a reservation and I saw a couple of roaches