酒店回复: Hi, Desiya! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Eva
1.0分
其他
原文
翻译提供方:Google
很脏
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酒店回复: Estimada Christine:Gracias por sus comentarios sobre su estancia en Kings Inn By OYO Calumet Park I-57. Le pedimos disculpas por los problemas de limpieza que experimentó y hablaremos con nuestro equipo para mejorar.Atentamente,EvaKings Inn By OYO Calumet Park I-57
1.0分
其他
原文
翻译提供方:Google
坏的
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酒店回复: Hi, Angel! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
2.0分
其他
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They were roaches in the bathroom. The bed had no blanket all sheets. None of the amenities described were available. There was no internet, no ice machine. And the service was substandard. The desk employees acted like they didn't even want to talk to you. The housekeeping staff however were hard working and polite.
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酒店回复: Hi Kevin,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced at Kings Inn By OYO Calumet Park I-57, including cleanliness, amenities, and service. We appreciate your acknowledgment of our housekeeping staff and have shared your comments with our team to address these concerns and improve the guest experience.Regards,JamesKings Inn By OYO Calumet Park I-57
1.0分
其他
Very unorganized, rude, roaches inside room. Computer system is very old and not accurate for reservations. A nightmare experience. 💔
1.0分
商务出差
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We stayed there for 3 weeks, because we're not from up there and my Mother is disabled in a wheelchair. They moved us from room to room and then lied and said they were closing down because they have to paint and ordered to by the state. They lied they're still booking rooms I'm suing for discrimination of disability. They are rude, cruel, obnoxious Indians who talk to you anyway they want and threaten to call the police when you ask for a refund because we booked another week and they didn't tell us or have any signs up that they're closing. It's loud and noisy, people playing music all night and roaches and flies everywhere. They keep the front door open all day. They have the nerve to be expensive when that's a dump and Tyrone the manager needs a lesson on how to speak to people. That's a 0* hotel dump. By me being a Author the world will know once I'm done.
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酒店回复: Hi Chantilly,Thank you for sharing your feedback. We are very sorry to hear about the difficulties you experienced during your stay at Kings Inn By OYO Calumet Park I-57. We take all guest concerns seriously, including accessibility and cleanliness issues, and we are reviewing your comments with our team to address these matters.We apologize for any discomfort or inconvenience you encountered and appreciate you bringing these issues to our attention.Sincerely,MarcoManagement – Kings Inn By OYO Calumet Park I-57
1.0分
其他
This place is under rehab and the room was not ready, old sheets, hot tub Jacuzzi not working, burn holes all over and cigarette ash in the Jacuzzi.
2.0分
其他
The room smells like cigarettes, and I can tell that the room hasn't been cleaned before because of a random pretzel chip on the floor.
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酒店回复: Dear Claude,Thank you for your feedback regarding your stay at Kings Inn By OYO Calumet Park I-57. We sincerely apologize for the issues you encountered with room cleanliness and odors, and will take immediate steps to address them.Sincerely,EvaKings Inn By OYO Calumet Park I-57
2.0分
其他
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There is no fridge nor microwave in the room for anything and the motel is under construction as well and there is no ice mechine for ice nor is there any accommodation for breakfast or coffee.
令人难以置信的是,一家实力雄厚的旅游公司竟然能提供这样的服务。声音非常大——整个房子的火警警报器白天黑夜每 15 秒就响一次——真的一点也不舒服,家具坏了,非常脏……简直就是一场灾难。一晚后我们逃脱了。千万不要预订这家酒店!
住宿很方便 工作人员很有礼貌
很脏
坏的
They were roaches in the bathroom. The bed had no blanket all sheets. None of the amenities described were available. There was no internet, no ice machine. And the service was substandard. The desk employees acted like they didn't even want to talk to you. The housekeeping staff however were hard working and polite.
Very unorganized, rude, roaches inside room. Computer system is very old and not accurate for reservations. A nightmare experience. 💔
We stayed there for 3 weeks, because we're not from up there and my Mother is disabled in a wheelchair. They moved us from room to room and then lied and said they were closing down because they have to paint and ordered to by the state. They lied they're still booking rooms I'm suing for discrimination of disability. They are rude, cruel, obnoxious Indians who talk to you anyway they want and threaten to call the police when you ask for a refund because we booked another week and they didn't tell us or have any signs up that they're closing. It's loud and noisy, people playing music all night and roaches and flies everywhere. They keep the front door open all day. They have the nerve to be expensive when that's a dump and Tyrone the manager needs a lesson on how to speak to people. That's a 0* hotel dump. By me being a Author the world will know once I'm done.
This place is under rehab and the room was not ready, old sheets, hot tub Jacuzzi not working, burn holes all over and cigarette ash in the Jacuzzi.
The room smells like cigarettes, and I can tell that the room hasn't been cleaned before because of a random pretzel chip on the floor.
There is no fridge nor microwave in the room for anything and the motel is under construction as well and there is no ice mechine for ice nor is there any accommodation for breakfast or coffee.