********** failed in evey way. We were getting close to town and booked our room last minute. In the middle of booking the website said there is a problem on their end so we couldn’t book the room because service was spotty. He booked a room shortly later because we never got a confirmation via email or through the website. We arrived to the hotel, and they informed me I had two rooms, which was shocking I then spent the next 90 minutes talking to numerous people on the app only to see that my request was denied a refund for the second room which I never booked. It ruined the evening of my wife and I. I have never experienced this with ********** as a longtime member. I can’t believe the level of incompetence from your company in regards to your mistake, which I am currently paying for.
5.0分
朋友出游
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The room was clean, which is very important to me. The building is a little older with minimal furniture. There wasn't a great variety of breakfast food. But, like I mentioned, the room was clean and neat and that is the key aspect if I would recommend it. The staff was also accommodating.
5.0分
其他
Excellent place to stay! Staff is Amazingly friendly and helpful. Very clean. Beds are extremely comfortable. Highly advise this hotel.
1.0分
其他
I woke up in the middle of night and saw bugs scurrying about …. The bedding was old and needs to be updated
3.0分
其他
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Hotel was clean but needs updating. Husband and I had a queen bed room. Only 2 bath towel and 2 wash cloths.
Definitely could hear your neighbors and people in the hall.
Great Mexican restaurant next door.
4.0分
情侣出游
The room and bathroom were clean. It was nice and quiet area. The breakfast was okay, pancakes and cereal and toast.
1.0分
家庭亲子
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Staff was friendly. This property is very old and run down. Breakfast options were incredibly limited. We stayed at several properties as part of our 10 days of travel - this Econolodge was the most expensive (by a LOT) and the absolute worst (by al lot). Will avoid Econolodge properties in future.
3.0分
其他
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Staff wa great. Room was clean. Orange juice machine broken. Bath tub floor was slick and had to hold on to grab bars so i wouldn't slipp. Bath tub drain was plugged and drained very slow.
4.0分
情侣出游
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We liked the check-in staff young lady. She was pleasant and very helpful in helping us find a place to eat and gave us some literature/map. Otherwise, the Econo Lodge was just like any other Econo Lodge, with noisy doors at the ends of the halls.
还行吧普通小旅馆
********** failed in evey way. We were getting close to town and booked our room last minute. In the middle of booking the website said there is a problem on their end so we couldn’t book the room because service was spotty. He booked a room shortly later because we never got a confirmation via email or through the website. We arrived to the hotel, and they informed me I had two rooms, which was shocking I then spent the next 90 minutes talking to numerous people on the app only to see that my request was denied a refund for the second room which I never booked. It ruined the evening of my wife and I. I have never experienced this with ********** as a longtime member. I can’t believe the level of incompetence from your company in regards to your mistake, which I am currently paying for.
The room was clean, which is very important to me. The building is a little older with minimal furniture. There wasn't a great variety of breakfast food. But, like I mentioned, the room was clean and neat and that is the key aspect if I would recommend it. The staff was also accommodating.
Excellent place to stay! Staff is Amazingly friendly and helpful. Very clean. Beds are extremely comfortable. Highly advise this hotel.
I woke up in the middle of night and saw bugs scurrying about …. The bedding was old and needs to be updated
Hotel was clean but needs updating. Husband and I had a queen bed room. Only 2 bath towel and 2 wash cloths.
Definitely could hear your neighbors and people in the hall.
Great Mexican restaurant next door.
The room and bathroom were clean. It was nice and quiet area. The breakfast was okay, pancakes and cereal and toast.
Staff was friendly. This property is very old and run down. Breakfast options were incredibly limited. We stayed at several properties as part of our 10 days of travel - this Econolodge was the most expensive (by a LOT) and the absolute worst (by al lot). Will avoid Econolodge properties in future.
Staff wa great. Room was clean. Orange juice machine broken. Bath tub floor was slick and had to hold on to grab bars so i wouldn't slipp. Bath tub drain was plugged and drained very slow.
We liked the check-in staff young lady. She was pleasant and very helpful in helping us find a place to eat and gave us some literature/map. Otherwise, the Econo Lodge was just like any other Econo Lodge, with noisy doors at the ends of the halls.