酒店回复: Hello Jacinto,Thank you for sharing your feedback with us. We appreciate you taking the time to review your stay. If you have any further concerns, please do not hesitate to reach out to our management team. We hope to welcome you back in the future.
5.0分
其他
The pool and hot tub were clean and comfortable. Breakfast was tasty with several good options even for my diabetic husband.
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酒店回复: Hello Elizabeth,Thank you for your kind words about our pool, hot tub, and breakfast options. We're delighted to hear that you and your husband enjoyed your meals and found the amenities to your satisfaction. Your feedback is valuable to us as we strive to provide a pleasant experience for all our guests. We hope to welcome you back in the future to enjoy even more of what we have to offer.
5.0分
其他
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The room was clean & spacious. The staff was very friendly & helpful. We only had coffee & muffins for breakfast because we already had plans to meet up with family for breakfast. Would definitely stay here again.
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酒店回复: Hello Rohanah,Thank you for sharing your positive experience with us! We’re delighted to hear that you found the room clean and spacious, and that our staff provided you with friendly and helpful service. We're glad you enjoyed our coffee and muffins, even if it was a quick stop. Your willingness to stay with us again means a lot; we look forward to welcoming you back during your next visit!
4.0分
家庭亲子
Friendly staff, easy check in, good variety for breakfast, pool area was nice and clean
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酒店回复: Hello Danae,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that our friendly staff and breakfast options contributed to your enjoyable experience. It's great to know you found the pool area to your liking as well. We appreciate your comments and hope to welcome you back on your next visit to enjoy more of what we have to offer.
4.0分
其他
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Very clean. Very nice people. Couldn't use our bathrooms overnight because we needed a plunger they didnt have available. Phone message alert flashed all night.
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酒店回复: Hello Shirley,Thank you for taking the time to share your feedback. We’re glad to hear that you found our property clean and our staff friendly. Your comments regarding the bathroom situation and the phone message alert have been noted, and we appreciate your input as it helps us understand our guests’ experiences better. We hope to welcome you back in the future for a more comfortable stay.
1.0分
情侣出游
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Tv in our room was inoperable. Staff unable to help no manager on duty no tech on duty. Refused to give us a discount because manage would have to approve. Nothing they could do because we booked through a 3rd party company. Missed 2 football games and the morning weather and news.
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酒店回复: Hello Judy,Thank you for sharing your experience. We understand how disappointing it can be to miss out on entertainment during your stay. Our team strives to provide assistance in a timely manner, and your feedback is valuable for improving our services. We encourage you to reach out to our management team directly for further discussion regarding your concerns, as they would be happy to address your feedback in more detail. Thank you for your understanding.
2.0分
商务出差
Typical check-in scams, happy I used ******* otherwise without the protection I would have been out on the street.
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酒店回复: Hello Billy,Thank you for sharing your experience. We're glad to hear that you found peace of mind through your booking platform. Your feedback is valuable to us and will be noted as we strive to enhance our guests' experiences. If you have any additional concerns, please feel free to reach out to our management team for further assistance. We hope to welcome you back for a more satisfactory stay in the future.
5.0分
商务出差
Pleasant Stay
Clean, beautiful room, friendly staff, didn't use the pool or exercise room. Breakfast was okay.
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酒店回复: Hello Michael, Thank you for your feedback! We're delighted to hear you enjoyed your clean and beautiful room as well as our friendly staff. We appreciate your comments about breakfast and will certainly take them into account as we continue to enhance our offerings. Safe travels, and we hope to welcome you back in the future for another enjoyable stay!
5.0分
家庭亲子
Kids loved the cookies at check in. The breakfast area was very large which was wonderful.
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酒店回复: Hello Kathleen,Thank you for sharing your feedback! We're glad to hear that your kids enjoyed the cookies and that you appreciated the spacious breakfast area. It’s always nice to have a comfortable space to start the day. We hope to welcome you and your family back for another enjoyable stay in the future.
5.0分
家庭亲子
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The rooms were very clean and well thought out. The dining area was clean and there were decent breakfast options. We did use the hot tub and it was clean as well as the pool area. We had plenty of dining options within walking distance. The man working the desk helped us know about some local music and the town fair that was going on and was very helpful!
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酒店回复: Hello Michael,Thank you for your feedback! It’s wonderful to hear that you enjoyed the cleanliness of the rooms and dining areas, as well as the helpful service from our front desk team. We're glad you made the most of the local dining and entertainment options. Your positive observations will certainly be shared with the team. We hope to welcome you back for another enjoyable stay in the future!
非常好
The pool and hot tub were clean and comfortable. Breakfast was tasty with several good options even for my diabetic husband.
The room was clean & spacious. The staff was very friendly & helpful. We only had coffee & muffins for breakfast because we already had plans to meet up with family for breakfast. Would definitely stay here again.
Friendly staff, easy check in, good variety for breakfast, pool area was nice and clean
Very clean. Very nice people. Couldn't use our bathrooms overnight because we needed a plunger they didnt have available. Phone message alert flashed all night.
Tv in our room was inoperable. Staff unable to help no manager on duty no tech on duty. Refused to give us a discount because manage would have to approve. Nothing they could do because we booked through a 3rd party company. Missed 2 football games and the morning weather and news.
Typical check-in scams, happy I used ******* otherwise without the protection I would have been out on the street.
Pleasant Stay
Clean, beautiful room, friendly staff, didn't use the pool or exercise room. Breakfast was okay.
Kids loved the cookies at check in. The breakfast area was very large which was wonderful.
The rooms were very clean and well thought out. The dining area was clean and there were decent breakfast options. We did use the hot tub and it was clean as well as the pool area. We had plenty of dining options within walking distance. The man working the desk helped us know about some local music and the town fair that was going on and was very helpful!