酒店回复: Gracias por sus comentarios. Lamentamos el inconveniente con el foco eléctrico en su habitación. Hemos solucionado el problema para que no afecte a futuros huéspedes. Agradecemos sus observaciones y esperamos que considere hospedarse con nosotros nuevamente para brindarle una mejor experiencia.
5.0分
其他
原文
翻译提供方：Google
状况良好
酒店回复: Thank you
4.0分
商务出差
Spooky lighting but decent stay
Front desk staff were great. The lights in the room were ******* though and blinked on and off regularly
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酒店回复: Thank you for sharing your feedback! We’re glad to hear our front desk staff made a positive impression. We apologize for the lighting issues in your room and appreciate you bringing it to our attention. We’ll have our maintenance team check on it to ensure a more comfortable stay for future guests. We hope to welcome you back soon!
3.0分
商务出差
The staff and service was great and the room was very clean. The breakfast area was way below par and the landscaping was awful.
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酒店回复: Thank you for your feedback and for recognizing our friendly staff and clean rooms. We apologize that our breakfast and landscaping did not meet your expectations. Your comments will be shared with the team as we work to improve these areas. We hope to have the opportunity to provide you with a better experience on your next visit.
5.0分
商务出差
Just the outside
In terms of outside cleanliness could be better all the rest is very good.
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酒店回复: Thank you for your feedback and perfect rating! We’re glad to hear you enjoyed most aspects of your stay. We appreciate your note about the exterior cleanliness and will continue working to improve it. We look forward to welcoming you back on your next visit!
4.0分
其他
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The inside is what matters most
The interior of the rooms were remodeled and nice. The exterior of the hotel & parking lot is pretty run down. Service was friendly and rates were cheap.
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酒店回复: Thank you for your feedback! We’re glad you enjoyed the remodeled rooms and found our staff friendly. We appreciate your comments regarding the exterior and parking areas, and we’re continuously looking for ways to improve the overall property. We hope to welcome you back on your next visit!
2.0分
其他
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I guess you get what you paid for. The tv kept freezing up, so you couldn't watch tv. I killed a big spider in the bathroom. Breakfast was terrible. Very limited things to eat, plus the milk was sour.
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酒店回复: We’re very sorry to hear about the issues you experienced during your stay. Cleanliness, breakfast quality, and room amenities are important to us, and we apologize that we fell short. Your feedback will be shared with our housekeeping, maintenance, and breakfast teams to ensure improvements are made. We appreciate your comments and hope you might consider giving us another chance in the future.
5.0分
其他
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When I first pulled up I thought oh no this hotel is closed down. But I went to the door and when I went in it was clean, staff friendly, check in super easy. I drove to the back where my room was and I was a little afraid the room would be awful but when I opened the door, it was nice clean, smelled good, everything was super clean and a really nice place. No crazy noise, breakfast not bad at all. I went at very end and had waffle but they had more if I had been earlier. Pleasantly surprised by this hotel.
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酒店回复: Thank you so much for sharing your experience! We’re thrilled to hear that we pleasantly surprised you and that you enjoyed the cleanliness, friendly staff, and smooth check-in. Your detailed feedback means a lot to our team. We look forward to welcoming you back on your next visit!
2.0分
其他
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Tried to give me a room on one side of hotel and my kids on the other side at other end of building. It was not until I decided to cancel my rooms and was walking out that mysteriously she had two rooms together.
Found tvs not working & when contacted front desk they just said too bad sorry we have a problem with the service and are on a waiting list to see about getting it looked at.
Will definitely never stay here again and probably never consider Super 8 anytime in the near future.
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酒店回复: We’re very sorry to hear about your experience and sincerely apologize for the room assignment and TV issues you encountered. This is not the level of service we strive to provide. Your feedback has been shared with our management and maintenance teams to prevent similar situations in the future. We regret that your stay was disappointing and appreciate you bringing these concerns to our attention.
4.0分
情侣出游
Not up to date. Manggy cats were sad looking. The bed was not comfortable. The hotel served it's purpose on a road trip.
电气系统有问题，浴室的灯泡坏了
状况良好
Spooky lighting but decent stay
Front desk staff were great. The lights in the room were ******* though and blinked on and off regularly
The staff and service was great and the room was very clean. The breakfast area was way below par and the landscaping was awful.
Just the outside
In terms of outside cleanliness could be better all the rest is very good.
The inside is what matters most
The interior of the rooms were remodeled and nice. The exterior of the hotel & parking lot is pretty run down. Service was friendly and rates were cheap.
I guess you get what you paid for. The tv kept freezing up, so you couldn't watch tv. I killed a big spider in the bathroom. Breakfast was terrible. Very limited things to eat, plus the milk was sour.
When I first pulled up I thought oh no this hotel is closed down. But I went to the door and when I went in it was clean, staff friendly, check in super easy. I drove to the back where my room was and I was a little afraid the room would be awful but when I opened the door, it was nice clean, smelled good, everything was super clean and a really nice place. No crazy noise, breakfast not bad at all. I went at very end and had waffle but they had more if I had been earlier. Pleasantly surprised by this hotel.
Tried to give me a room on one side of hotel and my kids on the other side at other end of building. It was not until I decided to cancel my rooms and was walking out that mysteriously she had two rooms together.
Found tvs not working & when contacted front desk they just said too bad sorry we have a problem with the service and are on a waiting list to see about getting it looked at.
Will definitely never stay here again and probably never consider Super 8 anytime in the near future.
Not up to date. Manggy cats were sad looking. The bed was not comfortable. The hotel served it's purpose on a road trip.