酒店回复: Gracias por sus comentarios. Lamentamos el inconveniente con el foco eléctrico en su habitación. Hemos solucionado el problema para que no afecte a futuros huéspedes. Agradecemos sus observaciones y esperamos que considere hospedarse con nosotros nuevamente para brindarle una mejor experiencia.
5.0分
其他
原文
翻译提供方：Google
状况良好
酒店回复: Thank you
3.0分
家庭亲子
The heater made an awful noise all night and wouldnt warm the room much, and the blankets were too thin so we were pretty cold all night.
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酒店回复: I sincerely apologize for the issues you experienced. We hope that you will give our hotel a try again in the future.
3.0分
其他
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This was a “meh” room & stay. I can understand a hotel blocking off a set of rooms for pet owners, unfortunately my room smelled strongly of urine. It did not appear to have been vacuumed but was otherwise clean. The next door neighbors smoked right outside the door several times during my less-than-24-hour-stay. The breakfast was picked over and bare bones, they were out of coffee. The location itself was convenient. I appreciated being to back my vehicle up right to the motel room door. Check in through the online system was convenient. With a little more love, that property would be much better. I will be passing through on my way back and I will not pick that hotel to stay again.
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酒店回复: Thank you for your honest review of our property. We are working on correcting issues on an ongoing basis and your review will be significant in assisting us with this process. We hope in the future you will give us another chance to meet your expectations.
5.0分
其他
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Was greeted when I walked in the lobby and they knew exactly who I was and called me by name. I had requested an early check in and they had the room ready when I arrived with no issues. Staff was great! Room was clean and nice.
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酒店回复: Thank you for your feedback. I will share your kind thoughts with the team.
2.0分
其他
The rooms were gross and had mold. The wallpaper was pealing off. The rooms smelled terrible. The staff were friendly though.
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酒店回复: We are truly sorry to hear about your experience and sincerely apologize for the inconvenience during your stay. Your feedback is very important to us, and we are taking steps to ensure this does not happen again. We hope you might consider giving us another chance in the future to provide a much better experience.
5.0分
其他
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I have stayed here before, hotel staff was friendly, this an older motel but the room i was in is in very good condition, and every thing worked, the lady saw that was on a motorcycle and got Me a ground floor room so I could park right out side My room, if I find Myself in this area again I would book this hotel again.
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酒店回复: Thank you so much for your kind words and for choosing to stay with us again! We’re happy to hear you enjoyed your room and that our team was able to accommodate your motorcycle with a convenient ground-floor room. We truly appreciate your loyalty and look forward to welcoming you back the next time you’re in the area. Safe travels!
1.0分
家庭亲子
room was dirty bathroom was dirty tub has rust and pieces missing off of drain!
tv did not have reception for cable
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酒店回复: We are truly sorry to hear about your experience and sincerely apologize for the inconvenience during your stay. Your feedback is very important to us, and we are taking steps to ensure this does not happen again. We hope you might consider giving us another chance in the future to provide a much better experience.
2.0分
其他
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Not going back..
My first room wasn’t clean— I mean bed unmade and trash. When I got a new room it smelled and had several different insects. I’m also pretty sure I had a mouse in there because something else was moving around all night. I still can’t believe I stayed…
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酒店回复: We are very sorry to hear about your experience and sincerely apologize for the issues you encountered with cleanliness and room conditions. This is far below the standard we strive to maintain, and your feedback will be shared with our housekeeping and maintenance teams to ensure it does not happen again. We truly regret that your stay was disappointing and hope you might consider giving us another opportunity in the future to provide the experience you expected.
3.0分
商务出差
Room was not fully cleaned. Tv did not work and they didn’t really try to get it fixed
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酒店回复: I apologize for the trouble you faced while staying with us. Our TV issue has been a major concern, and we are actively working on correcting this issue. We hope that in the future you will give us another chance to meet your expectations. Sincerely, Chris
电气系统有问题，浴室的灯泡坏了
状况良好
The heater made an awful noise all night and wouldnt warm the room much, and the blankets were too thin so we were pretty cold all night.
This was a “meh” room & stay. I can understand a hotel blocking off a set of rooms for pet owners, unfortunately my room smelled strongly of urine. It did not appear to have been vacuumed but was otherwise clean. The next door neighbors smoked right outside the door several times during my less-than-24-hour-stay. The breakfast was picked over and bare bones, they were out of coffee. The location itself was convenient. I appreciated being to back my vehicle up right to the motel room door. Check in through the online system was convenient. With a little more love, that property would be much better. I will be passing through on my way back and I will not pick that hotel to stay again.
Was greeted when I walked in the lobby and they knew exactly who I was and called me by name. I had requested an early check in and they had the room ready when I arrived with no issues. Staff was great! Room was clean and nice.
The rooms were gross and had mold. The wallpaper was pealing off. The rooms smelled terrible. The staff were friendly though.
I have stayed here before, hotel staff was friendly, this an older motel but the room i was in is in very good condition, and every thing worked, the lady saw that was on a motorcycle and got Me a ground floor room so I could park right out side My room, if I find Myself in this area again I would book this hotel again.
room was dirty bathroom was dirty tub has rust and pieces missing off of drain!
tv did not have reception for cable
Not going back..
My first room wasn’t clean— I mean bed unmade and trash. When I got a new room it smelled and had several different insects. I’m also pretty sure I had a mouse in there because something else was moving around all night. I still can’t believe I stayed…
Room was not fully cleaned. Tv did not work and they didn’t really try to get it fixed