酒店回复: Dear NADIA, thank you for your feedback! We're happy to hear that you found the interior of the hotel pleasant and that your room was comfortable. However, we sincerely apologize for the noise disturbance you experienced in the morning. We understand how important a peaceful stay is, and we regret that this impacted your experience. We will work on addressing this noise issue to ensure future guests are not disturbed, especially in quieter times when the hotel is less busy. We appreciate you sharing your experience and hope to welcome you back for a more restful stay.Best Regards, Quality Inn AlpineCustomer Care Team
3.0分
家庭亲子
原文
翻译提供方:Google
该建筑存在隔音问题
您可以听到脚步声、管道声、说话声等。
3.0分
其他
原文
翻译提供方:Google
房间里有异味,地板看起来不太干净
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酒店回复: Dear Manuel, thank you for your feedback—we're sorry to hear that your room did not meet cleanliness expectations and that there was an unpleasant odor. This is certainly not the standard we aim to uphold, and we’ll be addressing your concerns directly with our housekeeping team to ensure deeper attention is given to room preparation. Your experience matters, and we appreciate you bringing it to our attention so we can do better.Best Regards, Quality Inn AlpineCustomer Care Team
5.0分
其他
原文
翻译提供方:Google
我觉得一切都很完美
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酒店回复: Dear Ioram, thank you for your wonderful feedback. We’re delighted to hear that everything about your stay felt perfect! Thank you for sharing your positive experience, and we can’t wait to welcome you back soon for another wonderful visit. Best Regards, Quality Inn AlpineCustomer Care Team
5.0分
其他
Huge room huge tv. Great breakfast. Clean Staff forgot my wake-up call and the rooms all smelled a little bit but other than that it was a great experience
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酒店回复: Dear Patricia, thank you for your feedback! We’re glad you enjoyed the spacious room, large TV, and great breakfast. However, we apologize for the missed wake-up call and the slight odor in the rooms, and we are addressing these issues with our staff to ensure a more consistent experience. We appreciate your input and look forward to welcoming you back for another enjoyable stay. We're committed to providing excellent service, and we're working diligently to improve ourselves.Best Regards, Quality Inn AlpineCustomer Care Team
5.0分
其他
The hot tub and the pool were great because they were outside. That is rare.
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酒店回复: Dear Ann, thank you for your feedback! We’re delighted you enjoyed our outdoor hot tub and pool—having these facilities outside does make them special. We look forward to welcoming you back for another relaxing stayBest Regards, Quality Inn AlpineCustomer Care Team
4.0分
其他
The stay was good. The ac did not get as cold as it should. Loved the pool and hot tub but the coffee at breakfast was very very strong
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酒店回复: Dear Michael, thank you for your thoughtful feedback—we’re glad you enjoyed your stay overall, especially the pool and hot tub, which are guest favorites. We appreciate you letting us know about the A/C not cooling as expected and the coffee being a bit too strong; we’ll be sure to check the cooling unit in your room and adjust our breakfast coffee strength for better balance. Your comments help us fine-tune the experience, and we hope to welcome you back soon!Best Regards, Quality Inn AlpineCustomer Care Team
酒店很干净,服务也非常好,员工们都很热情友好。尤其值得一提的是,他们的户外温水泳池开放,这一点很棒。
前台小姐姐服务特别周到,超越了本职工作。下次我再来这个地方,肯定还会住这里。以后去别的地方,我也会考虑入住其他Quality Inn酒店。
这家酒店非常舒适,非常干净,服务也很周到。早餐自助种类不多,但很美味。地理位置不算太好,如果不想步行的话,进城需要开车或者打车。
房间不错,但管理不善
这家酒店外面不是很吸引人,但是里面很不错。我们的102房间真的很好,直到凌晨才变得地狱般,因为它靠着早餐室,那里机器的噪音很大。真是遗憾,因为酒店不是很忙,而且这是最后分配的房间!
该建筑存在隔音问题
您可以听到脚步声、管道声、说话声等。
房间里有异味,地板看起来不太干净
我觉得一切都很完美
Huge room huge tv. Great breakfast. Clean Staff forgot my wake-up call and the rooms all smelled a little bit but other than that it was a great experience
The hot tub and the pool were great because they were outside. That is rare.
The stay was good. The ac did not get as cold as it should. Loved the pool and hot tub but the coffee at breakfast was very very strong