Our TV didn't work, smelled like cat pee, there was hair on the toilet and in the shower, and we didn't get the room we booked.
1.0分
家庭亲子
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Roof was disgusting, needs to be cleaned and painted for sure. The bathroom vanity is just a bunch of 2 x 4 lumber slapped together. Outside doors wouldn't shut so anyone could just walk in. Towels and bedding didn't look clean. Pillows were terible so small and thin. Guy behind the counter was not freindly or accommodating, asked for a quiter room and got told you get what you get.
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酒店回复: Dear Cole,We recently completed a full remodel of the property, including guest rooms and common areas, so we’re unsure what the roof has to do with your stay. All rooms, bedding, and towels are inspected regularly to ensure cleanliness and comfort and do apologize that you did not find the linen to your liking. As for the back door, it is scheduled for replacement; however, our main entrance must remain unlocked as we operate 24/7 for guest access so there is no way for us to lock all our doors at night. Regarding your request for a quieter room, we were nearly full the night you checked in, so room assignments were based on availability and do apologize that you found front desk member's response as rude.
5.0分
其他
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A Life-Changing Stay
After a long and exhausting day of travel, my partner and I (along with our furry companion) rolled into town completely drained—mentally, physically, and emotionally. We’re a couple from Tennessee, and we were simply hoping for a clean, pet-friendly place to rest our heads. What we found instead was something extraordinary.
From the moment we walked in, we were met with warmth, empathy, and genuine hospitality that felt like a deep breath after holding it all day. The staff didn’t just accommodate us—they cared for us. They anticipated our needs before we even voiced them, making us feel not just welcome, but seen.
The room was spotless, cozy, and thoughtfully prepared—even for our pet. Every detail, from the comfort of the bed to the quiet serenity of the space, seemed designed to give us exactly what we didn’t even know we needed. It was more than a good night’s sleep—it was a sense of peace and grounding that neither of us expected to find in a hotel.
This stay didn’t just exceed our expectations—it shifted something in us. It reminded us of the goodness in people, the importance of small acts of kindness, and the healing power of rest. We will never forget this place, and we’ll be telling everyone we know (and probably a few strangers) to stay here whenever they can.
To the incredible staff: thank you for changing our lives. You may think you’re “just doing your job,” but to us, you did so much more.
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酒店回复: Thank you so much for your thoughtful and heartfelt review. We are truly touched by your kind words and grateful that you chose to stay with us after such a long day of travel. It’s wonderful to hear that you, your partner, and your furry companion felt cared for and at peace during your time here.Our team takes great pride in offering genuine hospitality and creating a comfortable environment where every guest feels seen and valued. Knowing that your stay brought you comfort and left such a lasting impression means the world to us.We’re honored to have been part of your journey and look forward to welcoming you back whenever your travels bring you this way again. Thank you for sharing your experience and for recommending us so highly.
4.0分
家庭亲子
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For the most part I really enjoyed our stay however, when I got up and walked to the lobby I was not pleased to find no coffee waiting as was promised. There are also no coffee machines in the room. Not being able to start my day with coffee was not good.
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酒店回复: Dear SusanThank you for sharing your feedback. We’re glad to hear you enjoyed most of your stay with us. I sincerely apologize for the inconvenience regarding coffee service during your visit. As a Motel 6 franchise, in-room coffee makers are not provided per brand standard, but we do offer complimentary coffee in the lobby daily from 6 AM to 10 AM. Unfortunately, our coffee machine was out of service during your stay, and we are currently awaiting a replacement. We understand how important a morning coffee can be, and we truly regret that we were unable to provide it for you this time.
3.0分
其他
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Motel hell 6
It was easy to check in and i only asked if they checked guests in all grouped in 1 area and asked to be away from that. The guy or owner was kinda rude his response, I'm trying to run a business and give the rooms out as they go.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that check-in was easy, but we’re sorry if our communication during your request came across as rude. That was never our intention. We do our best to accommodate guest preferences whenever possible, though sometimes room assignments depend on availability at the time of check-in. We appreciate your input and will work on ensuring requests are handled with more courtesy moving forward.
1.0分
其他
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wrong location and I never used it , cancelled 10 minutes after booking when I discovered it was booked in a town 80 miles away. wanted to use Motel 6 in the right town however,that will not happen.
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酒店回复: Dear Claud,We’re sorry for the confusion regarding your booking location. Your reservation was made through ******* for a same-day arrival, and their policy — shown during the booking process — requires cancellations to be made at least 24 hours before check-in. Same-day bookings are therefore non-cancellable and fully chargeable. It is the booker’s responsibility to verify the location before confirming the reservation. We understand this situation was frustrating and appreciate your feedback.
首先，前台的工作人员睡着了，我喊了好几声“你好”都没能把他叫醒。最后，不知从哪儿出来一个人才给我们办理了入住。
其次，房间里有股霉味，也不是很干净。椅子上有污渍，没有洗发水和护发素，只有肥皂。也没有纸巾。暖气总是自动开关，每次开关都会发出噪音。后门没有安全锁，任何人都可以轻易进来。
我们以后再也不会住Motel 6了。看来他们酒店的标准即使对于一家低端酒店来说也不高。
非常好，很舒服
我的预订不是我收到的
一切安静
Our TV didn't work, smelled like cat pee, there was hair on the toilet and in the shower, and we didn't get the room we booked.
Roof was disgusting, needs to be cleaned and painted for sure. The bathroom vanity is just a bunch of 2 x 4 lumber slapped together. Outside doors wouldn't shut so anyone could just walk in. Towels and bedding didn't look clean. Pillows were terible so small and thin. Guy behind the counter was not freindly or accommodating, asked for a quiter room and got told you get what you get.
A Life-Changing Stay
After a long and exhausting day of travel, my partner and I (along with our furry companion) rolled into town completely drained—mentally, physically, and emotionally. We’re a couple from Tennessee, and we were simply hoping for a clean, pet-friendly place to rest our heads. What we found instead was something extraordinary.
From the moment we walked in, we were met with warmth, empathy, and genuine hospitality that felt like a deep breath after holding it all day. The staff didn’t just accommodate us—they cared for us. They anticipated our needs before we even voiced them, making us feel not just welcome, but seen.
The room was spotless, cozy, and thoughtfully prepared—even for our pet. Every detail, from the comfort of the bed to the quiet serenity of the space, seemed designed to give us exactly what we didn’t even know we needed. It was more than a good night’s sleep—it was a sense of peace and grounding that neither of us expected to find in a hotel.
This stay didn’t just exceed our expectations—it shifted something in us. It reminded us of the goodness in people, the importance of small acts of kindness, and the healing power of rest. We will never forget this place, and we’ll be telling everyone we know (and probably a few strangers) to stay here whenever they can.
To the incredible staff: thank you for changing our lives. You may think you’re “just doing your job,” but to us, you did so much more.
For the most part I really enjoyed our stay however, when I got up and walked to the lobby I was not pleased to find no coffee waiting as was promised. There are also no coffee machines in the room. Not being able to start my day with coffee was not good.
Motel hell 6
It was easy to check in and i only asked if they checked guests in all grouped in 1 area and asked to be away from that. The guy or owner was kinda rude his response, I'm trying to run a business and give the rooms out as they go.
wrong location and I never used it , cancelled 10 minutes after booking when I discovered it was booked in a town 80 miles away. wanted to use Motel 6 in the right town however,that will not happen.