酒店回复: Hola,Gracias por tomarse el tiempo para dejarnos su opinión. Me alegra que haya quedado satisfecho con el hotel. Sin embargo, le ofrezco mis más sinceras disculpas por el trato recibido. Tenga en cuenta que en Days Inn tratamos a cada uno de nuestros huéspedes con respeto y le pido disculpas si esto no ocurrió durante su estancia. No se preocupe, investigaré el incidente y me aseguraré de que no vuelva a ocurrir.Espero que podamos volver a recibirle pronto.Gracias y que tenga un buen día.
5.0分
其他
原文
翻译提供方：Google
我喜欢他们很友好。
很干净。
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酒店回复: Hi Hoon,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
1.0分
其他
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Worst experiences
This was one of the worst hotel experiences I’ve had. Last night, I told the desk assistant that I needed to leave early due to a family emergency and asked if I would get a refund. She told me yes. The next morning, not only did the hotel refuse to refund me, but while my family and I were eating breakfast, a staff member stared at us the entire time, making us feel extremely uncomfortable and unwelcome.
As a Black family, it felt like we were being singled out, which is completely unacceptable. Between being misled about the refund and being made to feel uncomfortable during breakfast, I will never return to this hotel and do not recommend it to anyone.
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酒店回复: Hi Staresa,I sincerely apologize for the experience you had during your stay. I completely understand your frustration, and if I were in your place, I would feel the same way.At Days Inn Acworth, we value inclusivity and respect for all of our guests. We do not tolerate any form of unprofessional behavior or bullying, and I am truly sorry that this was your impression. Please know this does not reflect the standards we hold our team accountable to. I will personally investigate this matter to ensure it is addressed and that it does not happen again.I also apologize for any confusion regarding your refund. We will review this situation carefully to make sure you receive clear and accurate information moving forward.Thank you for bringing this to my attention. Your feedback is important in helping us improve, and I hope we will have the opportunity to regain your trust in the future.
4.0分
其他
It was definitely a smoking room, we could smell it
Otherwise, staff was professional and friendly
Outside could be cleaner
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酒店回复: Hi Stacy,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with your stay. I will share your comments with our team, who will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
1.0分
家庭亲子
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The room was filthy. The sheets and carpet had stains. The air conditioning unit had mold and caked on dust on and in it. The mold was so bad it triggered an asthma attack.
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酒店回复: Hi Gwendolyn,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened that we were unable to reach your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will allow us to serve you in the future.
2.0分
其他
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This motel looked nothing like it did in the picture. The room smelled of cigarettes when we first entered. Then smelled of pot when we re-entered after dinner. Everything looked worn and shabby.
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酒店回复: Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened that we were unable to reach your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will allow us to serve you in the future.
2.0分
其他
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Nasty sticky stinky
The room does not match the description and photos I saw upon booking.
2 star hotel (your rating online) is an overstep, and I'm doubtful of an 8.5 out of 10 customer rating..
Here's why-
Immediately smells like an ashtray.
Holes in the walls. Paint falling off. Some kind of substance stuck to the ceiling.
Stains and piles of dirt in the ground - worst of all in the bathroom..
Towels are unfolded and crumpled into their cubby.
I don't trust this place is clean, which makes me scared to even pull the covers back.
Ultimately, this room is unacceptable.
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酒店回复: Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened that we were unable to reach your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will allow us to serve you in the future.
4.0分
情侣出游
Property was recently updated. Room was very clean and comfortable. There was no closet so we had to hang shirts by one hook but we mad do.
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酒店回复: Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with your stay. I will share your comments with our team, who will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
价格很棒
在这家酒店，我受到了不公平的对待，他们是阿拉伯人。我住在墨西哥，用酒店预订应用程序订房，但他们却要求我用现金支付押金。两周前我分三天住了三个晚上，豪华轿车却给了我现金折扣。直到抵达墨西哥，我才小心翼翼地检查了信封。这让我非常愤怒。他们就是种族歧视者，就因为我是西班牙裔。他们偷了我的钱。这就是证据。我原谅了他们。
这家酒店很棒，但服务却很差。我租了这家酒店，他们对我非常不好，他们对一切都很不满，而且因为我是西班牙裔，所以他们非常粗鲁。我谈谈我的经历。这家酒店很好，很干净。
我喜欢他们很友好。
很干净。
Worst experiences
This was one of the worst hotel experiences I’ve had. Last night, I told the desk assistant that I needed to leave early due to a family emergency and asked if I would get a refund. She told me yes. The next morning, not only did the hotel refuse to refund me, but while my family and I were eating breakfast, a staff member stared at us the entire time, making us feel extremely uncomfortable and unwelcome.
As a Black family, it felt like we were being singled out, which is completely unacceptable. Between being misled about the refund and being made to feel uncomfortable during breakfast, I will never return to this hotel and do not recommend it to anyone.
It was definitely a smoking room, we could smell it
Otherwise, staff was professional and friendly
Outside could be cleaner
The room was filthy. The sheets and carpet had stains. The air conditioning unit had mold and caked on dust on and in it. The mold was so bad it triggered an asthma attack.
This motel looked nothing like it did in the picture. The room smelled of cigarettes when we first entered. Then smelled of pot when we re-entered after dinner. Everything looked worn and shabby.
Nasty sticky stinky
The room does not match the description and photos I saw upon booking.
2 star hotel (your rating online) is an overstep, and I'm doubtful of an 8.5 out of 10 customer rating..
Here's why-
Immediately smells like an ashtray.
Holes in the walls. Paint falling off. Some kind of substance stuck to the ceiling.
Stains and piles of dirt in the ground - worst of all in the bathroom..
Towels are unfolded and crumpled into their cubby.
I don't trust this place is clean, which makes me scared to even pull the covers back.
Ultimately, this room is unacceptable.
Property was recently updated. Room was very clean and comfortable. There was no closet so we had to hang shirts by one hook but we mad do.