这家酒店唯一好的地方就是地理位置。它就在I-75高速公路旁边，去我们想去的Lake Point Sports Complex很方便。
点评来源 Trip.com
1.0分
特大床套房-禁烟
情侣出游
原文
翻译由AI提供
太糟糕了，我到了之后他们想收我200美元押金，而且还不退给我。
点评来源 Trip.com
2.0分
特大床房间 - 行动无障碍 - 无烟
情侣出游
原文
翻译由AI提供
还是不给我温德姆积分。老板粗鲁又贬低人。要不是便宜我们才不会来这儿。
点评来源 Trip.com
3.2分
特大床房（禁烟）
独自旅行
原文
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总体入住体验良好
点评来源 Trip.com
1.0分
其他
原文
翻译提供方：Google
非吸烟房间有烟味，一进房间就有蟑螂。
无法足够快地离开那里！
1.0分
家庭亲子
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This is the most disgusting hotel and I will be contacting the better business bureau in reguards to their filth. My family attempted to stay here and when they entered the room “cleaning woman” had a cigarette hanging out of her mouth. The room was filthy. When trying to cancel due to the uncleanliness the woman at the front desk began arguing and yelling so badly that my children were hysterical. When attempting to leave 3 grown men approached CHILDREN AND 1 WOMAN and began to threaten their saftey due to the altercation. This place is disgusting and unsafe.
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酒店回复: Dear J3538GFmollyh, We appreciate your feedback and take your concerns seriously. It’s important for us to know about any issues that arise during your stay. Our aim is to provide a safe and welcoming environment for all our guests. Your detailed account will be shared with management to ensure that necessary assessments are made regarding your experience. Thank you for bringing this to our attention. Warm regards, Guest Relations Specialist
2.0分
独自旅行
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Obvious upgrade since the 2023 reviews. However, there was a homeless camp across & up the street. The lobby was always locked. There was no breakfast items and/or coffee, no coffee in the room. Linens were old & dingy, but clean. Language barrier at check out, had to request a receipt as one was not offered.
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酒店回复: Hi 778jeannef, Thank you for taking the time to share your experience and observations during your recent stay. We’re pleased to hear that you noticed some improvements since the previous year, as we’ve been making ongoing efforts to enhance our facilities and services. However, we deeply regret that certain aspects of your stay did not meet your expectations. Your comments regarding the lobby being locked and the nearby homeless encampment are concerning. The safety and comfort of our guests are our top priorities, and we are working closely with local authorities and taking necessary steps to ensure the surrounding environment feels secure for all visitors. We sincerely apologize for the lack of breakfast items and coffee, both in the lobby and in the room. These amenities are important for our guests, and we’re actively addressing this to ensure they are consistently available in the future. Your feedback about the linens is also noted. While we’re glad you found them clean, we understand that the appearance of freshness is equally important. Plans are in place to replace older linens with newer, higher-quality options to ensure a more comfortable and visually pleasing experience for our guests. We also apologize for the language barrier during checkout and for the receipt not being offered proactively. Clear communication and smooth service are key aspects of hospitality, and your feedback will be shared with our team to provide additional training and support where needed. We greatly value your honest feedback, as it helps us identify areas for growth and improvement. It’s our hope that you’ll consider staying with us again in the future, so we can provide you with the elevated experience you deserve.
2.0分
其他
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The towels were filthy and covered in stains after they claimed to "wash" them, stains on the comforter and sheets smelled musty. Bathrooms were dirty with urine around the toilet and i didnt feel comfortable showering with my shoes off so i kept them on. I opened a drawer and found old molded yogurt. The place is filthy just stay somewhere elese!!!!
1.0分
其他
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Rooms smelled like smoke rejected the first one second not much better no breakfast as was advertised lobby was locked check in through an outside window do not stay there find another hotel
这家酒店太棒了！我们现在还住在这里。它是这一带唯一一家价格合理的酒店。而且离湖边和其它好玩的活动都很近。
前台接待员态度一点都不友好，全程没见过她笑一下。房间脏得不行，电话机上全是结块的污垢，真恶心。浴室里有两盏灯是坏的，我要求更换，但一直没修好。每个台灯本来应该有两颗灯泡，结果都只有一颗，而且书桌上的台灯连灯泡都没有。电视没有遥控器，后来给了我一个遥控器，但也换不了台。制冰机也是坏的。床单和浴室毛巾都很旧很脏，我甚至不敢直接睡在床上，只好去商店买了床单铺在被子上才敢躺下。衣柜和墙上都有破洞。火灾报警器不是装在墙上，而是放在抽屉里。微波炉下面的柜子里还有一袋垃圾。百叶窗也拉不下来，不过因为我们住在二楼，所以倒也不是大问题。
这家酒店唯一好的地方就是地理位置。它就在I-75高速公路旁边，去我们想去的Lake Point Sports Complex很方便。
太糟糕了，我到了之后他们想收我200美元押金，而且还不退给我。
还是不给我温德姆积分。老板粗鲁又贬低人。要不是便宜我们才不会来这儿。
总体入住体验良好
非吸烟房间有烟味，一进房间就有蟑螂。
无法足够快地离开那里！
This is the most disgusting hotel and I will be contacting the better business bureau in reguards to their filth. My family attempted to stay here and when they entered the room “cleaning woman” had a cigarette hanging out of her mouth. The room was filthy. When trying to cancel due to the uncleanliness the woman at the front desk began arguing and yelling so badly that my children were hysterical. When attempting to leave 3 grown men approached CHILDREN AND 1 WOMAN and began to threaten their saftey due to the altercation. This place is disgusting and unsafe.
Obvious upgrade since the 2023 reviews. However, there was a homeless camp across & up the street. The lobby was always locked. There was no breakfast items and/or coffee, no coffee in the room. Linens were old & dingy, but clean. Language barrier at check out, had to request a receipt as one was not offered.
The towels were filthy and covered in stains after they claimed to "wash" them, stains on the comforter and sheets smelled musty. Bathrooms were dirty with urine around the toilet and i didnt feel comfortable showering with my shoes off so i kept them on. I opened a drawer and found old molded yogurt. The place is filthy just stay somewhere elese!!!!
Rooms smelled like smoke rejected the first one second not much better no breakfast as was advertised lobby was locked check in through an outside window do not stay there find another hotel