酒店回复: Hi Miguelina,Thank you for bringing this to our attention. We sincerely apologise for the neglected condition of our pool area and the exterior of the hotel. This is not the standard we aim to uphold, and we understand how disappointing it is to see a lack of maintenance. We are immediately addressing these issues with our maintenance and groundskeeping teams to ensure a thorough cleaning and repair of these areas. Your feedback is invaluable as we work to improve our property. We hope to have the opportunity to provide a much better experience for you in the future.
5.0分
其他
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翻译提供方:Google
干净又安静!
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酒店回复: Hi Myrna,Thank you for your feedback! We’re so glad to hear that you enjoyed the clean and quiet atmosphere during your stay. We hope to welcome you back soon for another great experience.
1.0分
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Staff was good. Once in the room the sheets had not been change had makeup on the top sheet. Staff took a picture and change the sheet for us. The carpet was dirty how I know my socks where filthy. The corner of the bathroom where disgusting with build up dirt. The tube had water leaking
from the faucet which was completely rusted out and it was quite a lot. I have know idea how this place stays open. But have a picture of it about 20 years ago iit look great.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad to hear our staff was responsive in changing your sheets, but we are deeply sorry for the unacceptable conditions you encountered. Finding unwashed linens, dirty carpets, and rusted fixtures is not the standard we aim for. Your comments regarding the cleanliness of the bathroom and the plumbing issues have been shared with our management team for immediate action. We understand your disappointment, especially having known the property in the past, and we are committed to addressing these maintenance and housekeeping failures.Sincerely, Hotel Manager
1.0分
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Okay, here's the thing, while we appreciate the cost at $146 for the night this place was not what was advertised. It's almost completely run down, it's cleanliness was okay I guess but not really deep clean. You get what you pay for but half the cost of other places.
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酒店回复: Dear Guest,Thank you for being candid about your stay. We appreciate you choosing us for the value we provide, but we are sorry to hear that the property did not meet your expectations or match the advertisements you saw. We take your comments about the "run down" appearance and the need for a deeper clean seriously, as we want to offer more than just a low price.Sincerely, Hotel Manager
4.0分
其他
Staffs very friendly, the room not too bad, but need some work. Outside the hotel doesn't look good.
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酒店回复: Dear Guest,Thank you for your feedback and for the 8/10 rating. We are happy to hear that our staff made a great impression with their friendliness! We appreciate your honest comments regarding the room and the exterior of the property; we are currently looking into updates to ensure our physical appearance matches the high quality of our service.Sincerely, Hotel Manager
看了那么多评论,我的期望值已经被管理得很好。所以,当我实际走进房间时,我感到相当惊喜。完全可以接受哈哈哈哈。我会给4.5星。前台工作人员很好,乐于助人。
Space Coast岛屿酒店是美国典型的经济型汽车旅馆,和许多同类旅馆一样,它确实有些老旧。不过,旅馆维护得很好,一切看起来都整洁有序。店主们非常友好和乐于助人,这让我的住宿体验很愉快。房间、床铺和床单都很干净,我对卫生方面没有任何问题——虽然设施有点旧,但整体状况良好。
早餐很简单,但足够了:一些面包、果酱、麦片、咖啡、茶和牛奶。考虑到价格,你当然不能指望丰盛的自助早餐,但作为一天的快速开始来说,它很不错。
总而言之,Space Coast岛屿酒店物有所值,服务友好,环境整洁干净。对于那些寻求简单、不奢华住宿的人来说,这里是理想的选择。
院子有游泳池,但是卫生条件不好。房间洗手间简陋,空调声音太大。停车方便。早餐还可以,但是选择很少。如果每天能有些变化就更好了。总体来看有点国内二星的水平,说实话性价比一般。
我们办理入住后去了房间。房间里到处都是蚂蚁,不过他们给我们换了新房间。
员工服务很棒。
酒店位置优越,远离喧嚣的马路,非常安静。
酒店亟需彻底翻新。早餐室昏暗,食物也很少。
马桶盖打开时看起来很干净,但实际上却是放下的……浴缸生锈了等等。
房间很宽敞,但舒适的床品却很陈旧。
整个泳池区域和酒店外部都很荒废。
干净又安静!
Staff was good. Once in the room the sheets had not been change had makeup on the top sheet. Staff took a picture and change the sheet for us. The carpet was dirty how I know my socks where filthy. The corner of the bathroom where disgusting with build up dirt. The tube had water leaking
from the faucet which was completely rusted out and it was quite a lot. I have know idea how this place stays open. But have a picture of it about 20 years ago iit look great.
Okay, here's the thing, while we appreciate the cost at $146 for the night this place was not what was advertised. It's almost completely run down, it's cleanliness was okay I guess but not really deep clean. You get what you pay for but half the cost of other places.
Staffs very friendly, the room not too bad, but need some work. Outside the hotel doesn't look good.