The tub and shower fixtures were leaking water. The bathroom and toilet area is too small. Sink fixtures were loose and not secured.
展开
酒店回复: Dear CHARLES,We regret the inconvenience caused during your stay. Your comments regarding the bathroom size, leaking fixtures, and loose sink fittings have been noted and shared with our maintenance team for immediate attention. We are committed to improving our facilities to ensure a more comfortable and functional experience for our guests. Your feedback is valuable in helping us maintain better upkeep and provide a more pleasant stay in the future.Sincerely, Hotel Manager
5.0分
其他
The staff is incredible, especially the housekeeping crew. Breakfast is great. Quiet place. Definitely a go to place if you’re in the area
展开
酒店回复: Dear Kane,Thank you for such wonderful feedback. We are thrilled to know that you had a pleasant stay and appreciated our incredible staff, especially the housekeeping team. It is great to hear that you enjoyed the breakfast and peaceful atmosphere. We are honored to be your go-to place in the area and look forward to welcoming you again for another enjoyable visit.Sincerely, Hotel Manager
2.0分
商务出差
There was only yogurt, waffle, coffee, juice. No cereal, muffins or fruit. Worst breakfast ever for a known brand motel. Shameful.
展开
酒店回复: Dear Bradley,We appreciate your feedback and regret the inconvenience caused by the limited breakfast selection during your stay. While we are glad you enjoyed some of the available items, we have shared your comments with our breakfast team to review variety and restocking options. Your input helps us improve the quality and choices offered so guests can enjoy a more satisfying start to their day in the future.Sincerely, Hotel Manager
2.0分
家庭亲子
展开
This property was barely habitable. Walked in the room only to be greeted by an unsightly brown stain on the bed cover. There's no way the cleaning person didn't see it. Was turned off immediately. Ended up foregoing the 2nd night. Would never recommend this filthy establishment.
展开
酒店回复: Dear Egon,We regret to hear about the condition of the room and the concern with cleanliness upon arrival. A fresh and well-prepared room is a basic expectation, and your feedback makes it clear that we fell short. Your comments will be reviewed with our housekeeping team to ensure greater attention to detail and stronger quality checks moving forward. We appreciate your input as it helps us focus on essential improvements, and we hope to provide a far better stay in the future.Sincerely, Hotel Manager
2.0分
其他
展开
Needing update
Needed an update. Not in good area. Just felt not clean due to bug spray smell and very dark carpet. Lamps not in good shape and looked like fire hazard. TV very outdated and hard to work. Finally got a picture which was 1/2 the size of the screen.
展开
酒店回复: Dear Ericka,We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager
3.0分
其他
展开
The hotel wasn't bad. The bed was clean, so were the linens and towels. There was no breakfast provided. My only issue was the smell every time we walked through the door. The interior of the rooms need a makeover. But for the price, it served its purpose.
展开
酒店回复: Dear Andrea,Thank you for your honest feedback. We're pleased to hear that the bed, linens, and towels were clean and that the stay offered good value for the price. However, we apologize for the unpleasant odor and understand your concerns about the room’s condition. Your comments regarding the need for updates have been noted and shared with management for consideration. We hope to provide an even better experience in the future.Sincerely, Hotel Manager
5.0分
其他
展开
The front desk attendant was very helpful and nice. Very warm personality. The room fits the name of the hotel: Quality and lots of it. Its location was also perfection with several restaurants, shops, and gas stations less than a mile away from the hotel.
展开
酒店回复: Dear Marcus,Thank you for the wonderful feedback! We’re delighted to hear that our front desk attendant left such a warm impression with their helpful and friendly service. It’s also great to know that your room lived up to the “Quality” name and that our convenient location added to your overall experience. We truly appreciate your kind words and look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
3.0分
家庭亲子
展开
Staff was friendly and breakfast was fine but the room was old and walls patched with the paint a different color. The shower flooded the bathroom. The pool is not open although advertised that it has a pool. The hair dryer didn’t work.
展开
酒店回复: Dear Esther,Thank you for your honest feedback. We're glad the staff was friendly and the breakfast met expectations, but we’re sorry to hear about the maintenance and amenity issues you experienced. The mismatched paint, flooding shower, non-functional hair dryer, and closed pool despite advertising are all valid concerns. These inconsistencies can affect the overall guest experience, and your comments highlight areas in need of attention. We appreciate you bringing them to light.Sincerely, Hotel Manager
3.0分
家庭亲子
Smelled like someone partied the night before and vomited afterwards. Staff was nice, but breakfast was subpar.
展开
酒店回复: Dear Richard,We're sorry to hear about the unpleasant odor in the room, which clearly impacted your comfort. While it’s good to know the staff was friendly, we regret that the breakfast did not meet expectations. Your comments help highlight areas needing immediate attention, and we appreciate you taking the time to share your experience.Sincerely, Hotel Manager
不错干净的酒店
The tub and shower fixtures were leaking water. The bathroom and toilet area is too small. Sink fixtures were loose and not secured.
The staff is incredible, especially the housekeeping crew. Breakfast is great. Quiet place. Definitely a go to place if you’re in the area
There was only yogurt, waffle, coffee, juice. No cereal, muffins or fruit. Worst breakfast ever for a known brand motel. Shameful.
This property was barely habitable. Walked in the room only to be greeted by an unsightly brown stain on the bed cover. There's no way the cleaning person didn't see it. Was turned off immediately. Ended up foregoing the 2nd night. Would never recommend this filthy establishment.
Needing update
Needed an update. Not in good area. Just felt not clean due to bug spray smell and very dark carpet. Lamps not in good shape and looked like fire hazard. TV very outdated and hard to work. Finally got a picture which was 1/2 the size of the screen.
The hotel wasn't bad. The bed was clean, so were the linens and towels. There was no breakfast provided. My only issue was the smell every time we walked through the door. The interior of the rooms need a makeover. But for the price, it served its purpose.
The front desk attendant was very helpful and nice. Very warm personality. The room fits the name of the hotel: Quality and lots of it. Its location was also perfection with several restaurants, shops, and gas stations less than a mile away from the hotel.
Staff was friendly and breakfast was fine but the room was old and walls patched with the paint a different color. The shower flooded the bathroom. The pool is not open although advertised that it has a pool. The hair dryer didn’t work.
Smelled like someone partied the night before and vomited afterwards. Staff was nice, but breakfast was subpar.