酒店回复: We’re very sorry to hear about your experience. What you described is deeply concerning and not the standard we strive to uphold.
2.0分
其他
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Quality Inn used to mean quality you could count on. The last few times we’ve used it the place was less quality and more SKETCH. Moth eaten sheets and curtains. Worn and holey carpets. Rooms worn out. Took 4 tidies to get a decent room. Crickets in corners. We’ll be looking elsewhere from now on.
2.0分
情侣出游
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Parking was fine
First room assigned was not cleaned, trash, beds not made.
Second room had no Tv control, contacted front desk, replacement control wouldn’t work so No Tv. Room cleaned at but not well
1.0分
其他
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Place was disguisting, never stay there, bugs on the ground in bathroom, hairs everywhere. disgusting hallway, stairs, breakfast was gross. , potato’s were not cooked the waffle mix was runny. Just gross. This place is like the 2nd worse hotel we’ve stayed in. I want my money back. we had no choice but to stay.
1.0分
其他
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The hotel in question was fundamentally unsatisfactory due to significant issues related to cleanliness and management. I found the condition of the property to be unacceptable, to the extent that I was compelled to limit my stay to only three hours and leave abruptly. During my brief stay, I had to wear full clothing due to the state of the accommodations. The door was broken, and the shower facilities were deteriorating. I strongly advise caution to prospective guests and suggest that relevant authorities consider inspection and regulation of this establishment, as its current state is not conducive to guest safety or comfort.
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酒店回复: We sincerely apologize for the issues you encountered during your stay. Guest safety and cleanliness are our highest priorities, and we take your concerns very seriously. Your feedback will be shared with our management team to address these problems immediately. We regret that your experience fell far below expectations and appreciate you bringing these matters to our attention.
3.0分
情侣出游
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Breakfast had better options than most. Room was clean. But other areas of the hotel are in need of renovations badly. Some things were "rigged" such as exposed plumbing behind the washer and dryer. The pool and hot tub were clean. The housekeepers were putting out fresh linen and staff were very nice. Just a basic hotel. Okay for one night. But not worth the $90 to stay there.
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酒店回复: Thank you for your detailed feedback. We’re glad you enjoyed the breakfast, clean room, and friendly staff, as well as our pool and hot tub. We also appreciate your comments about areas needing renovation and will share them with our team to help improve the guest experience.
1.0分
家庭亲子
The bathtub/shower is super dirty. Did not shower during my trip due to the condition on the shower
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酒店回复: We sincerely apologize for the condition of the bathroom during your stay. Cleanliness is a top priority, and we take your concerns very seriously. Your feedback will be shared with our team so we can address this issue immediately and prevent it from happening in the future.
1.0分
家庭亲子
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Dirty everywhere. Hot tub freezing cold, dirty, tons of bugs in the hot tub and pool area & beetles crawling around, one in the pool and one in the room. Carpet filthy. Walls literally crumbling apart. Unable to take a shower as the tub was completely disgustingly dirty and stained.
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酒店回复: We’re truly sorry for the unacceptable condition of the facilities and your room. This is far below the standards we expect to maintain. We’ve urgently shared your detailed feedback with our housekeeping and maintenance teams to address these serious issues. Thank you for bringing this to our attention, and we hope you’ll consider giving us another chance to provide a much better experience.
4.0分
其他
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Pretty good!
Really nice place, very comfortable. Pool was an odd temperature, a little too warm and the hot tub was cold and not working.But breakfast was great, and overall, everything was pretty good.
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酒店回复: Thank you for the great feedback! We’re glad you found the place comfortable and enjoyed the breakfast. We apologize for the pool and hot tub temperatures and will work on improving those. Hope to welcome you back soon for an even better stay!
1.0分
商务出差
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No g
We didn’t even wanted to stay , upon opening our room doors it smelled super nasty , it was super gross and filthy , lights didn’t work. We walked out and asked for a refund! Gross gross gross !
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酒店回复: We sincerely apologize for the condition of your room and the discomfort it caused. This is not the experience we want for our guests. Your feedback has been shared with our housekeeping and maintenance teams to prevent this from happening again. Please feel free to contact us directly if you would like to discuss this further.
那可不行。我永远不会再去或者推荐它给任何人。我一进房间就必须离开。这不管用
Quality Inn used to mean quality you could count on. The last few times we’ve used it the place was less quality and more SKETCH. Moth eaten sheets and curtains. Worn and holey carpets. Rooms worn out. Took 4 tidies to get a decent room. Crickets in corners. We’ll be looking elsewhere from now on.
Parking was fine
First room assigned was not cleaned, trash, beds not made.
Second room had no Tv control, contacted front desk, replacement control wouldn’t work so No Tv. Room cleaned at but not well
Place was disguisting, never stay there, bugs on the ground in bathroom, hairs everywhere. disgusting hallway, stairs, breakfast was gross. , potato’s were not cooked the waffle mix was runny. Just gross. This place is like the 2nd worse hotel we’ve stayed in. I want my money back. we had no choice but to stay.
The hotel in question was fundamentally unsatisfactory due to significant issues related to cleanliness and management. I found the condition of the property to be unacceptable, to the extent that I was compelled to limit my stay to only three hours and leave abruptly. During my brief stay, I had to wear full clothing due to the state of the accommodations. The door was broken, and the shower facilities were deteriorating. I strongly advise caution to prospective guests and suggest that relevant authorities consider inspection and regulation of this establishment, as its current state is not conducive to guest safety or comfort.
Breakfast had better options than most. Room was clean. But other areas of the hotel are in need of renovations badly. Some things were "rigged" such as exposed plumbing behind the washer and dryer. The pool and hot tub were clean. The housekeepers were putting out fresh linen and staff were very nice. Just a basic hotel. Okay for one night. But not worth the $90 to stay there.
The bathtub/shower is super dirty. Did not shower during my trip due to the condition on the shower
Dirty everywhere. Hot tub freezing cold, dirty, tons of bugs in the hot tub and pool area & beetles crawling around, one in the pool and one in the room. Carpet filthy. Walls literally crumbling apart. Unable to take a shower as the tub was completely disgustingly dirty and stained.
Pretty good!
Really nice place, very comfortable. Pool was an odd temperature, a little too warm and the hot tub was cold and not working.But breakfast was great, and overall, everything was pretty good.
No g
We didn’t even wanted to stay , upon opening our room doors it smelled super nasty , it was super gross and filthy , lights didn’t work. We walked out and asked for a refund! Gross gross gross !