Fine for a quick overnight stop. Breakfast was almost nonexistent. We went to breakfast at 8:00 and everything was gone. Looked for an employee but nobody to be found. Staff was scarce. Even when we checked in at 8 pm room was not cleaned yet. Guy at the front desk said he didn’t know if we could check in b/c lack of staff. We waited about 10 minutes and housekeeping got the room cleaned.
2.0分
商务出差
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Our car was almost broken into. Pilice had to called because of suspicious person who was later arrested for breaking into cars. All ice machines were broken. Outside doors were not locked and homeless people coming on and out. Entire grounds look are bot being cared for. Our room had areas on the wall that needed to be painted. No soap in the bathroom. No blanket on the bed. Hot tub not working. Will not be staying here again. Not worth the $125 a night. For a Raddison, it's the worst I have ever seen.
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酒店回复: We sincerely apologize for the issues you experienced during your stay. Guest safety and comfort are top priorities, and we take your concerns about security, maintenance, and cleanliness very seriously. Your feedback will be shared with our management team so we can address these problems immediately. We regret that we fell short of expectations and appreciate you bringing these matters to our attention.
千万别来这家，另找一家吧。
房间根本没打扫。肥皂盒里放着一块用过的脏肥皂。水槽和水龙头上都沾着牙膏渍。地毯又脏又脏，还散发着难闻的气味。空调机里全是灰尘和绒毛。
床软得像玉米饼一样，两个人睡上去都像卷饼一样。早餐看起来像是煮熟的香肠饼和干巴巴的炒鸡蛋。
这家酒店唯一的优点就是接待我们的是个非常友善的小伙子，而且枕头很舒服！
很多设施都不能正常使用。酒店正在装修，所以可以理解，但直到抵达才知道泳池和热水浴缸都不能用。似乎是电路故障，导致通往泳池和房间的室外入口都无法打开。淋浴喷头也坏了。空调制冷效果不好。不过看得出来，所有问题都在着手解决。
预订的是单间套房，结果给了我一间特大床房。浴缸里的热水旋钮坏了，橱柜也坏了。换了房间。只有一条毛巾，卫生纸也是空的。用浴缸前还得自己清理里面的污垢和杂物。冰箱坏了，而且发霉了，所以他们之前可能只是在梳妆台上放了个备用冰箱。两个制冰机都不能用。热水浴缸坏了，水也排干了。房间里的咖啡机里竟然还有一包发霉的用过的咖啡粉。早餐的食材都吃完了，他们说没货了。整个汽车旅馆又脏又破。
这处房产看起来破旧不堪。一进门就发现地砖破损不堪，甚至缺了一块。入口处的玻璃门也坏了。走廊和房间里都弥漫着异味。最糟糕的是，我们走进房间，发现床铺有人睡过，床单也很脏。由于我们有过敏症，加上房间太脏，我们不得不取消预订，另找地方过夜。我们非常失望。
房间和走廊里弥漫着一股难闻的气味。热水浴缸坏了——付款前他们没有告诉我。迷你冰箱的冷冻室里结了厚厚的霜，门几乎关不上。
半挂卡车川流不息。
是时候彻底翻新一下了。地毯上有污渍，防火设备生锈，油漆下都长霉了，窗户也很脏等等。接待员态度也不太友好。床还行。早餐也一般。是时候彻底翻新一下了。
临时需要停留，这家酒店方便又实惠——需要沐浴露，虽然送到前台花了点时间，但很快就送来了。早餐很美味。
制冰机全部坏了。房间里没有沐浴露、洗发水或护发素。早上5点大堂里没有咖啡。
Fine for a quick overnight stop. Breakfast was almost nonexistent. We went to breakfast at 8:00 and everything was gone. Looked for an employee but nobody to be found. Staff was scarce. Even when we checked in at 8 pm room was not cleaned yet. Guy at the front desk said he didn’t know if we could check in b/c lack of staff. We waited about 10 minutes and housekeeping got the room cleaned.
Our car was almost broken into. Pilice had to called because of suspicious person who was later arrested for breaking into cars. All ice machines were broken. Outside doors were not locked and homeless people coming on and out. Entire grounds look are bot being cared for. Our room had areas on the wall that needed to be painted. No soap in the bathroom. No blanket on the bed. Hot tub not working. Will not be staying here again. Not worth the $125 a night. For a Raddison, it's the worst I have ever seen.