酒店回复: Dear Adolfo, thank you for completing our review. We take the cleanliness of our property very serious. Upon your next visit, inform us of your concerns immediately and we will be sure to address those issues. We look forward to servicing you in the future.
1.0分
其他
原文
翻译提供方：Google
非常脏。门锁坏了，灯也打不开。
展开
酒店回复: Thank you for bringing your experience to our attention. We'd like to apologize for the inconveniences you encountered, as cleanliness and room malfunctions should never impact a stay. Your comments are being addressed by the appropriate team members to ensure an experience like this is not repeated. Please allow us to welcome you for a more seamless stay in the future.
4.0分
其他
原文
翻译提供方：Google
这正是疲惫不堪的旅行者所需要的：一个安全的地方，方便停车，洗个热水澡，睡个好觉。
展开
酒店回复: Dear Ivette, we appreciate your response. We try to make each guest feel safe and comfortable. We look forward to servicing you again in the future.
1.0分
其他
原文
翻译提供方：Google
非常糟糕
2.0分
其他
展开
The place was DIRTY, DIRTY, DIRTY. The Sheets and towels were clean, the only other thing that was "Clean" was the water coming out of the tap. In poor repair. They charged $30.00 for a pet and the room was barely worth $30.00 a night. I could have and DEFINATELY WILL in the future pay a couple bucks more for a decent place to stay. This stay was $125.00 NOT worth half of that.
NEVER AGAIN.
展开
酒店回复: We're sincerely sorry to hear that you didn't have a good time with us during your recent visit. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. Thank you, and we hope to see you again soon.
1.0分
其他
展开
Dirty nasty floor and bathroom breakfast is a joke was over charged for the room took extra $30 asked about it and was told it was for incidentals. No refund yet! No TP in restroom. Would not recommend it to anyone sleep in your car.
展开
酒店回复: Thank you for your feedback. We are sorry to hear about the issues you encountered. Cleanliness and guest satisfaction are top priorities for us, and it's disappointing to learn that we fell short in these areas. Regarding the additional fee, this is a standard incidental hold that is automatically released after checkout, depending on your bank's processing time. We sincerely apologize for any confusion or inconvenience this may have caused you. Please know all of your comments have been shared with our team. We appreciate you sharing your feedback.
1.0分
其他
展开
The room was smoked in. The bed cover was disgusting. Whoever even put it back on the bed should be fired for thinking that was acceptable. Tub was gross. Got double charged.
展开
酒店回复: Thank you for your feedback. This is certainly not the level of cleanliness or service we strive to provide, and we sincerely apologize for the condition of your room and the bed cover. Please know that all of your comments have been shared with our team. Regarding the double charge, we'd like to investigate this further. Please feel free to reach out to us. We truly appreciate you bringing these matters to our attention, as it helps us improve for all our guests.
2.0分
家庭亲子
展开
Positives: the bed was comfortable and the tv worked.
The bathroom needed a thorough cleaning. The shower curtain had mildew along the bottom, the shower and floor tile were dirty, there was no stopper for either the sink or the tub, and the sink was stained.
The key card would not work. The front desk guy reset the card but the door was stuck. My son had to slam into the door with his shoulder for it to open. This happened twice.
There were no chairs or tables, or a trash can, around the pool which had not been skimmed.
At checkin, the desk clerk never greeted me, she just looked up at me and waited for me to speak. There was a gentleman in the background watching tv that had to show her how to find my reservation.
展开
酒店回复: Thank you for sharing your thoughts with us. We are glad our beds and tv made a positive impact on your stay with us. In addition to your satisfaction, your feedback is important to us and will be shared with our team. Please allow us another opportunity to exceed your expectations.
1.0分
家庭亲子
展开
Staff very friendly, but these rooms are very disgusting and the bathrooms even worse. The sheets, the pillows, and the mattresses you can see have a bunch of nasty stains and they look like they haven’t even been changed.
展开
酒店回复: Dear David,Thank you for taking the time to leave us your feedback. While we're happy to know that our friendly team members left a positive impression on you, please accept our sincere apologies for any upkeep or cleanliness concerns during your visit. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. It is our hope that you'll consider giving us another chance soon.
哦，没有游泳池。还这么贵。前台一直说游泳池在修，都夏天了。
位置很好，但他们应该告诉清洁人员多花点功夫，因为在我们住的房间里，我们发现了以前客人留下的痕迹，比如头发、用过的肥皂和香烟味。
非常脏。门锁坏了，灯也打不开。
这正是疲惫不堪的旅行者所需要的：一个安全的地方，方便停车，洗个热水澡，睡个好觉。
非常糟糕
The place was DIRTY, DIRTY, DIRTY. The Sheets and towels were clean, the only other thing that was "Clean" was the water coming out of the tap. In poor repair. They charged $30.00 for a pet and the room was barely worth $30.00 a night. I could have and DEFINATELY WILL in the future pay a couple bucks more for a decent place to stay. This stay was $125.00 NOT worth half of that.
NEVER AGAIN.
Dirty nasty floor and bathroom breakfast is a joke was over charged for the room took extra $30 asked about it and was told it was for incidentals. No refund yet! No TP in restroom. Would not recommend it to anyone sleep in your car.
The room was smoked in. The bed cover was disgusting. Whoever even put it back on the bed should be fired for thinking that was acceptable. Tub was gross. Got double charged.
Positives: the bed was comfortable and the tv worked.
The bathroom needed a thorough cleaning. The shower curtain had mildew along the bottom, the shower and floor tile were dirty, there was no stopper for either the sink or the tub, and the sink was stained.
The key card would not work. The front desk guy reset the card but the door was stuck. My son had to slam into the door with his shoulder for it to open. This happened twice.
There were no chairs or tables, or a trash can, around the pool which had not been skimmed.
At checkin, the desk clerk never greeted me, she just looked up at me and waited for me to speak. There was a gentleman in the background watching tv that had to show her how to find my reservation.
Staff very friendly, but these rooms are very disgusting and the bathrooms even worse. The sheets, the pillows, and the mattresses you can see have a bunch of nasty stains and they look like they haven’t even been changed.