酒店回复: Hi Amy,Thank you for sharing your feedback. We’re delighted to hear that you were very pleased with your two-night stay. It’s wonderful to know that the updates to the rooms, including fresh paint, new carpet, and sink fixtures, made a positive impression. We’re also glad you enjoyed the breakfast and found the bed very comfortable, as we aim to provide a relaxing and enjoyable experience for every guest. We look forward to welcoming you back for another great stay.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hi Francisco,Thank you for sharing your feedback. We're glad to hear that your stay was okay. We always strive to provide a great experience for our guests, so if there’s anything specific that could have made your stay better, please feel free to let us know. Your input is valuable, and we hope to have the opportunity to host you again and exceed your expectations!
4.0分
其他
Our room was clean and quiet. The beds were comfotable. We were short on time so we didn't use the pool but it looked nice and inviting.
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酒店回复: Hi Holly,Thank you for sharing your feedback. We are glad to hear that your room was clean and quiet and that you found the beds comfortable. It’s also great to know that the pool area appeared nice and inviting, even if you didn’t have time to use it. Feedback like yours helps us understand what guests value most, and we look forward to welcoming you back for another enjoyable and relaxing stay.
5.0分
其他
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Fabulous Experience
Overall it was an extremely pleasant experience. I felt the water pressure in the shower was low but everything was so clean and comfortable, the staff was so fabulous, I can overlook low water pressure in the shower. I would definitely stay here again!!
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酒店回复: Hello Shanah,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay, and it's great to know our cleanliness and staff made a positive impression. We appreciate your feedback regarding the water pressure as it helps us continue to improve. We're looking forward to welcoming you back for another pleasant experience in the future!
1.0分
其他
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When i schedule fromnthe parkjng lot in the pouring rain after 9 hours of driving via *******, i booked incorrect date accidentally 2 weeks in advance instead of for that night. The hotel refused to change it to the current night and refused a refund. No ******* refund possible either. I lost $88 and had no where to stay. He had no empathy.
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酒店回复: Hi Kristi,Thank you for sharing your feedback. We understand how frustrating your experience must have been, especially after a long day of travel. Your comments regarding the booking process, date error, and interaction with staff are important, and we are reviewing our policies and procedures to ensure clearer communication and support for guests in similar situations. Feedback like yours helps us identify areas for improvement in both service and guest experience, with the goal of providing a smoother, more empathetic response in the future.
2.0分
其他
Dining options better than Days Inn franchises I have been lately but still not to precovid level for a best western franchise.
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酒店回复: Hello David,Thank you for your feedback regarding the dining options. We appreciate your comparison and understand the importance of quality dining experiences. Your insights will be shared with the team for consideration as we continually work to enhance our offerings. We hope to welcome you back soon for a more satisfying stay.
5.0分
家庭亲子
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We have stayed here several times. Excellent breakfast complete with eggs and sausage, super friendly people. Our only issue this time involved the temperature of the indoor pool, which was quite cool.
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酒店回复: Hi Roberta,Thank you for continuing to choose us for your stays and for your kind words about our breakfast and team. We are happy to hear you enjoyed the eggs, sausage, and the friendly service you’ve come to expect from us. We appreciate you letting us know about the indoor pool temperature during your visit. We will review the settings to ensure it is consistently comfortable for our guests. We look forward to welcoming you back for another great stay.
5.0分
商务出差
Property was well maintained. Checkin was fast and efficient. Room was renovated and clean. Standard breakfast. Only had yogurt
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酒店回复: Hello Carol, Thank you for sharing your feedback! We're glad you enjoyed the well-maintained property, efficient check-in, and clean, renovated room. We appreciate your comments about the breakfast and will take your suggestions into consideration for future improvements. We hope to welcome you back on your next visit.
5.0分
其他
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Highly recommend
Excellent Service, Rooms were Tidy, space utilized well and complimenting b'fast was nicely displaced. I am super picky but I would totally recommend this hotel if staying in area! Thank you,
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酒店回复: Hello Elaine,We appreciate your fantastic review and are thrilled to hear that you enjoyed your stay! It's great to know that our service, tidy rooms, and breakfast offerings met your high standards. Thank you for recommending us to others; we hope to welcome you back on your next visit to the area!
3.0分
其他
Room had a strange smell like a weird cleaning smell. The bed was hard as rocks.
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酒店回复: Hello Shawn,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the room odor and bedding comfort. Your insights are valuable for our ongoing efforts to enhance guest experiences. We hope you find a hotel that meets your preferences in the future. Please take care in your travels.
我们住了两晚，非常满意！房间粉刷一新，地毯、洗手池等都换了新，早餐也很棒。床也很舒服。
好的
Our room was clean and quiet. The beds were comfotable. We were short on time so we didn't use the pool but it looked nice and inviting.
Fabulous Experience
Overall it was an extremely pleasant experience. I felt the water pressure in the shower was low but everything was so clean and comfortable, the staff was so fabulous, I can overlook low water pressure in the shower. I would definitely stay here again!!
When i schedule fromnthe parkjng lot in the pouring rain after 9 hours of driving via *******, i booked incorrect date accidentally 2 weeks in advance instead of for that night. The hotel refused to change it to the current night and refused a refund. No ******* refund possible either. I lost $88 and had no where to stay. He had no empathy.
Dining options better than Days Inn franchises I have been lately but still not to precovid level for a best western franchise.
We have stayed here several times. Excellent breakfast complete with eggs and sausage, super friendly people. Our only issue this time involved the temperature of the indoor pool, which was quite cool.
Property was well maintained. Checkin was fast and efficient. Room was renovated and clean. Standard breakfast. Only had yogurt
Highly recommend
Excellent Service, Rooms were Tidy, space utilized well and complimenting b'fast was nicely displaced. I am super picky but I would totally recommend this hotel if staying in area! Thank you,
Room had a strange smell like a weird cleaning smell. The bed was hard as rocks.