酒店回复: Hi Amy,Thank you for sharing your feedback. We’re delighted to hear that you were very pleased with your two-night stay. It’s wonderful to know that the updates to the rooms, including fresh paint, new carpet, and sink fixtures, made a positive impression. We’re also glad you enjoyed the breakfast and found the bed very comfortable, as we aim to provide a relaxing and enjoyable experience for every guest. We look forward to welcoming you back for another great stay.
4.0分
其他
原文
翻译提供方:Google
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酒店回复: Hi Francisco,Thank you for sharing your feedback. We're glad to hear that your stay was okay. We always strive to provide a great experience for our guests, so if there’s anything specific that could have made your stay better, please feel free to let us know. Your input is valuable, and we hope to have the opportunity to host you again and exceed your expectations!
4.0分
其他
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Very clean hotel, not a bunch of bells and whistles but exceptionally well maintained. The staff was very pleasant and helpful and took great pride in the upkeep of the hotel. The pool was also delightfully warm, which is uncommon in hotels.
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酒店回复: Hello Jordan,Thank you for your kind words about our hotel’s cleanliness and the dedication of our staff. We’re glad to hear you enjoyed the warm pool and found our maintenance to your satisfaction. Your feedback is invaluable, and we hope to welcome you back for another pleasant stay in the future.
3.0分
其他
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The room was not as clean as I would like. The top of the commode was broken. One of the end doors going outside wasn’t even locked. The breakfast was adequate. Parking was well lit. One of the tables in the dining area was chipped and needed to be replaced.
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酒店回复: Hello Vickie,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness, safety, and dining area. Your observations are valuable and will be reviewed for future improvements. We’re glad to hear that you found the breakfast adequate and that parking met your needs. Your insights help us to enhance our guest experience moving forward.
4.0分
其他
room was clean, although bathroom door handle was loose. Staff was curtious and helpful.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you found your room clean and that our staff was courteous and helpful. We also appreciate your comment regarding the loose bathroom door handle, and our maintenance team has been notified to address it promptly. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
3.0分
商务出差
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Room was ok. Daily cleaning service only replaced towels. Didnt make the bed, empty trash, clean surfaces. You had to re enter the WiFi password 2-3 times a day.
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酒店回复: Hello Bennett,Thank you for sharing your feedback. We appreciate your comments regarding the cleaning service and WiFi connection. Your observations will help us enhance our guest experience in the future. We hope you had a pleasant stay overall, and that you consider staying with us again someday. Safe travels!
5.0分
其他
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Everything was Nice, Clean & Good: bed comfort; soft pillows; hot shower with good water pressure; working climate control; adequate breakfast, but there's a nicer breakfast restaurant about 1/2 mile away I'd recommend. Staff were kind & friendly. Very easy Highway access. Yes, I would stay here again.
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酒店回复: Hello Darrell,Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed the comfort of the beds, the cleanliness, and the friendliness of our staff. We appreciate your breakfast recommendation and will keep it in mind for other guests. We look forward to welcoming you back for another stay in the future!
4.0分
其他
I requested an accessable room, and it was truly accessable, unlike other places I have stayed. My knees thank you.
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酒店回复: Hello Jessica,Thank you for your feedback! We're glad to hear that our accessible room met your needs and provided comfort during your stay. Your positive comments are appreciated and motivate us to maintain high standards for all guests. We hope to welcome you back for another enjoyable experience in the future!
2.0分
其他
The room had an awful smell to it, the headboards were greasy, and the floors were sticky.
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酒店回复: Thank you for letting us know about your experience. We appreciate you sharing these details, as cleanliness and comfort are very important to us. Your feedback has been shared with our housekeeping team so they can thoroughly inspect and refresh the room to ensure it meets our cleanliness standards. We are committed to providing a fresh and well-maintained environment for every guest and will take the necessary steps to address the issues you mentioned. Your comments help us improve, and we look forward to offering you a much better experience on your next stay.
4.0分
其他
Our room was clean and quiet. The beds were comfotable. We were short on time so we didn't use the pool but it looked nice and inviting.
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酒店回复: Hi Holly,Thank you for sharing your feedback. We are glad to hear that your room was clean and quiet and that you found the beds comfortable. It’s also great to know that the pool area appeared nice and inviting, even if you didn’t have time to use it. Feedback like yours helps us understand what guests value most, and we look forward to welcoming you back for another enjoyable and relaxing stay.
我们住了两晚,非常满意!房间粉刷一新,地毯、洗手池等都换了新,早餐也很棒。床也很舒服。
好的
Very clean hotel, not a bunch of bells and whistles but exceptionally well maintained. The staff was very pleasant and helpful and took great pride in the upkeep of the hotel. The pool was also delightfully warm, which is uncommon in hotels.
The room was not as clean as I would like. The top of the commode was broken. One of the end doors going outside wasn’t even locked. The breakfast was adequate. Parking was well lit. One of the tables in the dining area was chipped and needed to be replaced.
room was clean, although bathroom door handle was loose. Staff was curtious and helpful.
Room was ok. Daily cleaning service only replaced towels. Didnt make the bed, empty trash, clean surfaces. You had to re enter the WiFi password 2-3 times a day.
Everything was Nice, Clean & Good: bed comfort; soft pillows; hot shower with good water pressure; working climate control; adequate breakfast, but there's a nicer breakfast restaurant about 1/2 mile away I'd recommend. Staff were kind & friendly. Very easy Highway access. Yes, I would stay here again.
I requested an accessable room, and it was truly accessable, unlike other places I have stayed. My knees thank you.
The room had an awful smell to it, the headboards were greasy, and the floors were sticky.
Our room was clean and quiet. The beds were comfotable. We were short on time so we didn't use the pool but it looked nice and inviting.