酒店回复: Dear Johann,It was a pleasure having you as our guest, and we're glad you enjoyed our incredible location on the beach. Thank you for visiting, and we look forward to welcoming you back for another unforgettable experience at Island House Hotel Orange Beach - a DoubleTree by Hilton. Cheers,Katherine LeeGeneral Manager
5.0分
朋友出游
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The staff were amazing. Our room was very clean and comfortable , the amenities were replaced daily and all of the room attendants were sweet and respectful . Room service was prompt and the food delicious . We stayed in the 7th floor and it was very quiet at night . We enjoyed the balcony as well .
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酒店回复: Thank you so much for your thoughtful review. It’s wonderful to hear how much you enjoyed your stay, especially the clean and comfortable room. We’re glad the prompt room service, peaceful seventh floor location, and your balcony all added to a relaxing visit. We truly appreciate your kind words and hope to welcome you back again soon.Cheers,Katherine Lee General Manager
4.0分
情侣出游
Clean rooms except for shower head. I had to clean thay myself. Food was great! Short walk to the beach. Great location
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酒店回复: Thank you for sharing your experience. It is great to hear that you enjoyed our location near the beach, found the food delicious, and appreciated the overall cleanliness of your room. At the same time, it is disappointing to learn that the shower head required attention on arrival, as every detail should feel ready for a comfortable stay without extra effort on your part. Your comments will be handled internally, as providing a consistently well-prepared space is a priority. We hope to welcome you again for another relaxing visit in this wonderful coastal setting.Cheers,Katherine LeeGeneral Manager
5.0分
其他
The rooms were spotless, and the staff was extremely helpful. I am planning my next stay.
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酒店回复: On behalf of the entire team, we want to thank you for choosing Island House Hotel Orange Beach – a DoubleTree by Hilton. We are thrilled to hear your room was perfectly clean and ready for you upon arrival, and that our team treated you with the kindness and professionalism you deserve. We work hard to ensure every guest leaves feeling just the way you do. We look forward to welcoming you back on your next trip, and until then, we wish you all the best.Cheers,Katherine Lee General Manager
5.0分
其他
Super clean hotel, great view of the Gulf and staff was very nice. Starbucks onsite as well as restaurant.
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酒店回复: Thank you for sharing your experience. It is wonderful to know our team made you feel well supported, your room felt fresh and comfortable, and the variety of dining options added convenience during your stay. Being close to the airport certainly helps, and your note regarding shuttle service is appreciated as our internal team continues exploring ways to make travel smoother. We look forward to welcoming you again for another pleasant and easy visit.Cheers,Katherine LeeGeneral Manager
4.0分
其他
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Room was very comfortable but I had an adjoining room and heard everything in the next room. They weren’t overly loud just no sound barrier. My room didn’t have a luggage rack which I would have liked to use.
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酒店回复: Thank you for taking the time to share about your stay. It is great to know the room itself offered comfort, though it is disappointing that sound through the adjoining door disrupted the experience. A peaceful environment matters, and your comments about noise and the missing luggage rack will be shared with the internal team so it can be handled internally. We truly appreciate you choosing to stay with us and hope your next visit feels even more relaxing and seamless.Cheers,Katherine LeeGeneral Manager
5.0分
其他
Our corner room was spectacular with excellent views from every window. It was a perfect romantic weekend
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酒店回复: Thank you for sharing such a lovely review. It is wonderful to know your corner room offered such beautiful views and created the perfect setting for a romantic weekend. We are delighted you enjoyed your stay and hope to welcome you back for another special getaway soon!Cheers,Katherine LeeGeneral Manager
5.0分
情侣出游
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The room was amazing, clean, view and being quiet, there was always staff around to help with questions or service, the restaurant/bar was a little confusing was told it offered breakfast, lunch and dinner but never saw any menu's are even smelled any food cooking maybe if we had a menu in the room it would have helped.
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酒店回复: Thank you for taking the time to leave us your feedback. We're so happy to know that our clean accommodations, amazing team members, and more all added up to a great stay. It is our hope that you'll consider giving us another chance soon. Cheers,Katherine Lee General Manager
3.0分
其他
The tv nor the thermostat worked right, the balcony was very small and the room was very dark - not enough lamps
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酒店回复: Dear Bonita,Thank you for sharing your thoughts. It's disappointing to hear about the challenges encountered during your visit. Your feedback regarding the TV and climate control will be addressed by our maintenance team. We hope to welcome you back for a seamless stay in the future.Cheers,Katherine Lee General Manager
我预订了一晚，原本打算来个小型家庭旅行。我们家离酒店很近，但后来发现去不了，因为没有不适用选项，我对此有点不满意。我订的是不可退款的房间，这跟酒店本身没关系。不然的话，我们应该会玩得很开心的。
漂亮的酒店，就在海滩上。
The staff were amazing. Our room was very clean and comfortable , the amenities were replaced daily and all of the room attendants were sweet and respectful . Room service was prompt and the food delicious . We stayed in the 7th floor and it was very quiet at night . We enjoyed the balcony as well .
Clean rooms except for shower head. I had to clean thay myself. Food was great! Short walk to the beach. Great location
The rooms were spotless, and the staff was extremely helpful. I am planning my next stay.
Super clean hotel, great view of the Gulf and staff was very nice. Starbucks onsite as well as restaurant.
Room was very comfortable but I had an adjoining room and heard everything in the next room. They weren’t overly loud just no sound barrier. My room didn’t have a luggage rack which I would have liked to use.
Our corner room was spectacular with excellent views from every window. It was a perfect romantic weekend
The room was amazing, clean, view and being quiet, there was always staff around to help with questions or service, the restaurant/bar was a little confusing was told it offered breakfast, lunch and dinner but never saw any menu's are even smelled any food cooking maybe if we had a menu in the room it would have helped.
The tv nor the thermostat worked right, the balcony was very small and the room was very dark - not enough lamps