酒店回复: Hello Jose Antonio,We appreciate your feedback regarding the housekeeping service during your recent stay. Please feel free to reach out to management directly to address any concerns you may have from your experience at our hotel.
2.0分
家庭亲子
Clean Room, Musty Smell, Lots of noise from neighboring rooms -TVs, people walking upstairs, bathroom fans --- Hotel hard to find.
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酒店回复: Hello Doris, Thank you for sharing your feedback. We’re pleased to hear you appreciated the cleanliness of your room. However, we regret to learn that the musty smell, noise disturbances, and the difficulty in locating the hotel impacted your stay. Your insights are valued and will help us in addressing these concerns moving forward. We hope you will consider staying with us again in the future.
5.0分
家庭亲子
Breakfast was out and ready to go before their official start time, which was a great surprise for us that had to leave before 7!
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酒店回复: Hello Susan,Thank you for sharing your positive experience regarding the early breakfast service. We strive to accommodate our guests' needs, especially when they have early departures. It's great to hear that this worked well for you! We hope you enjoyed your stay and look forward to welcoming you back in the future.
5.0分
其他
Everything was pretty good. Short trip . The staff was good . Lots of stores and restaurants around too
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酒店回复: Hello Simon,Thank you for sharing your experience. We're glad to hear that you found the staff helpful and enjoyed the convenient location with nearby stores and restaurants. Your feedback is important to us, and we hope you had a memorable short trip. We look forward to welcoming you back for another visit in the future!
1.0分
其他
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Horrible review on Google already. Mold on ceiling as well. Staff needs a lesson on customer service. All staff was rude and gave any attitude if you have a complaint or concern.
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酒店回复: Hello jeremy,Thank you for sharing your feedback. We take guest concerns seriously and your comments about cleanliness and customer service will be addressed with the appropriate teams. We continuously strive to improve our services and ensure a better experience for future guests. Your insights are valuable in our efforts to enhance our standards and overall guest satisfaction.
1.0分
情侣出游
The whole hotel smelled. The room was dirty and not well maintained. Would not recommend
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酒店回复: Hello Alysha,Thank you for sharing your feedback. We strive to provide a clean and pleasant environment for our guests, and it's clear we missed the mark during your stay. Your comments regarding the cleanliness and maintenance will be addressed with our team for improvement. We appreciate your insights and hope you consider giving us another chance in the future to provide you with a better experience.
2.0分
商务出差
The smell of sewer gas will take you out!! Poor quality motel! Charge you out the wazzoo and have the amenities
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酒店回复: Hello anthony, Thank you for sharing your feedback. We take guest comments seriously as they help us improve our services. Your experience will be reviewed to enhance our quality for future visitors. We appreciate your input and hope you find more suitable accommodations in your future travels.
3.0分
商务出差
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If you dont sleep, its good and cheap.
Although it looked clean, there was dead bugs in the bathroom. The best was sriff as a rock, i woke up soar every night. The pillows were horrible, the sheets are cheap. They dont breath. The conforter is as good as a table cloth. Staff was friendly when i saw em.
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酒店回复: Hello eric, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
3.0分
家庭亲子
Staff was helpful and friendly. Bathroom had been updated recently and was clean. The air quality in the room was a little stuffy but tolerable.
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酒店回复: Hello Stephanie,Thank you for sharing your feedback. We're delighted to hear that you found our staff helpful and that you enjoyed the recently updated bathroom. Your comments regarding the air quality have been noted, and we appreciate your understanding. We strive to create a comfortable environment for our guests and value your insights to help us improve.
4.0分
其他
The place was nice..very clean.
I think some safety strips are needed in the bathtubs...the bathtubs are slippery..accident waiting to happen.
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酒店回复: Hello Peggy,Thank you for your feedback regarding the cleanliness of the hotel. Your suggestion about safety strips in the bathtubs is appreciated, as guest safety is a priority for us. We are always looking to improve our facilities and will take your input into consideration for future enhancements. We hope to welcome you back on your next visit.
我住了 2 个晚上，我不喜欢的是他们从来没有去打扫并留下更多干净的毛巾
Clean Room, Musty Smell, Lots of noise from neighboring rooms -TVs, people walking upstairs, bathroom fans --- Hotel hard to find.
Breakfast was out and ready to go before their official start time, which was a great surprise for us that had to leave before 7!
Everything was pretty good. Short trip . The staff was good . Lots of stores and restaurants around too
Horrible review on Google already. Mold on ceiling as well. Staff needs a lesson on customer service. All staff was rude and gave any attitude if you have a complaint or concern.
The whole hotel smelled. The room was dirty and not well maintained. Would not recommend
The smell of sewer gas will take you out!! Poor quality motel! Charge you out the wazzoo and have the amenities
If you dont sleep, its good and cheap.
Although it looked clean, there was dead bugs in the bathroom. The best was sriff as a rock, i woke up soar every night. The pillows were horrible, the sheets are cheap. They dont breath. The conforter is as good as a table cloth. Staff was friendly when i saw em.
Staff was helpful and friendly. Bathroom had been updated recently and was clean. The air quality in the room was a little stuffy but tolerable.
The place was nice..very clean.
I think some safety strips are needed in the bathtubs...the bathtubs are slippery..accident waiting to happen.