I would never recommend this place! Dirt on the walls ,furniture is scratched all up and broken down and old, bedspread and couch all stained up and the room is stinky.
展开
酒店回复: Dear Chad,We're so sorry to have left this kind of impression on you. Feedback of this nature is taken seriously, as cleanliness remains our top priority, and we'll address this with our housekeeping leadership team promptly. Thank you for bringing this to our attention. We're committed to making the necessary improvements and hope to welcome you for a stay more reflective of our standards down the line.
1.0分
其他
展开
Couldn't even understand the staff tried to figure out a problem and couldn't because they didn't know what i was saying and i didn't know what they were saying had to just shut the door and wait till they got the "manager" thought i paid for 2 nights but ended up only paying for one also the ceiling was peeling and it looked clean but dingy
展开
酒店回复: While we thank you for staying with us, we're sorry that your experience was not as seamless as it should have been. Clear communication is essential, and we regret that you encountered issues with getting your concerns resolved. We'll review this situation internally and determine how we can improve going forward. Please know that this is not a representation of a typical stay with us, and we hope you'll return for a better experience in the future.
1.0分
家庭亲子
展开
They need to update their photos. The pool is dark green and doesn’t look like it has been opened in years. The room they gave me was dirty. Sheets were splattered with some substance and the paint on the walls was peeling. We did not stay on the room. Instead, we went across the street and stayed at the other hotel in town, which was much cleaner.
展开
酒店回复: Dear Jeremy,Please accept our apologies for any inconvenience regarding your recent stay. It's unfortunate that your stay fell short of your expectations. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of comfort and cleanliness and that our offerings are made clear going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
2.0分
其他
We went for the pool and was very disappointed
Has not been cleaned this year. No where to hang up clothes
展开
酒店回复: Dear Anthony,Thank you for your feedback. We are sorry to hear that the pool was not cleaned to your expectations and that there weren't sufficient amenities like places to hang your clothes in your room. We understand how these details impact your experience. We are actively addressing the pool maintenance schedule to ensure it meets guest standards and are reviewing our room amenities to better accommodate our guests' needs. Your comments are valuable in helping us improve. We appreciate you bringing these matters to our attention and hope to welcome you back soon for a much better experience.
3.0分
其他
展开
Needs a deep clean!
Budget hotel. Only 2 hotels in this town. We usually stay at the other one but it was booked up. This hotel could have been a lot cleaner. It wasnt filthy but definitely could use a deep clean. There was paint peeling off the ceiling hanging down. Dirt in the corners of the rooms. The ice machine wasnt working. Beds were comfortable. Staff was kind. It's in a great location for food, gas, big box store & the ball field. We play here a lot in the summer time. Besides the cleanliness & ice machine it was fine for a budget hotel. But for $221 I think it was overpriced.
5.0分
商务出差
It was a great experience. Friendly, courteous and helpful. I would recommend Americas best value hotels to everyone.
2.0分
其他
展开
The hotel needs pest control. There were roaches in my room. The furniture is very old. The bedspread was thin. There was hair in the bathtub. Nothing had been wiped down.
展开
酒店回复: Dear Chavon,Thank you for your feedback. We are sorry to hear about the issues you encountered during your stay. Cleanliness and maintenance are of the utmost importance to us, and it is concerning to hear about the conditions in your room. Please know a professional pest management company routinely services our property to ensure that these are not concerns our guests have. We have notified them of your remarks so that they can ensure everything is as it should be. We also apologize for the furniture, bedspread, and the cleanliness of the bathroom. Your comments have been shared with our housekeeping and maintenance teams to ensure we take appropriate action to improve. We truly appreciate your feedback and hope to welcome you back for a much better stay in the future.
3.0分
其他
Okay
The toilet leaked, there were a few roaches, room could have been cleaner BUT my family was glad to have a place to rest after a long day traveling.
4.0分
情侣出游
Very convenient to our location we were
Visiting.
2.0分
商务出差
Room had a few teenagers unfortunately
展开
酒店回复: Dear Glenroy,Thank you for taking the time to leave us your feedback. We're sincerely sorry to hear that you didn't have a good time with us during your visit. Please accept our apologies for any disappointment in the accommodations that you received during your visit. For the future, please know that our team is always around to assist with any issues regarding your room or any noise concerns. All of your feedback is gratefully received, and we hope to see you again soon.
I would never recommend this place! Dirt on the walls ,furniture is scratched all up and broken down and old, bedspread and couch all stained up and the room is stinky.
Couldn't even understand the staff tried to figure out a problem and couldn't because they didn't know what i was saying and i didn't know what they were saying had to just shut the door and wait till they got the "manager" thought i paid for 2 nights but ended up only paying for one also the ceiling was peeling and it looked clean but dingy
They need to update their photos. The pool is dark green and doesn’t look like it has been opened in years. The room they gave me was dirty. Sheets were splattered with some substance and the paint on the walls was peeling. We did not stay on the room. Instead, we went across the street and stayed at the other hotel in town, which was much cleaner.
We went for the pool and was very disappointed
Has not been cleaned this year. No where to hang up clothes
Needs a deep clean!
Budget hotel. Only 2 hotels in this town. We usually stay at the other one but it was booked up. This hotel could have been a lot cleaner. It wasnt filthy but definitely could use a deep clean. There was paint peeling off the ceiling hanging down. Dirt in the corners of the rooms. The ice machine wasnt working. Beds were comfortable. Staff was kind. It's in a great location for food, gas, big box store & the ball field. We play here a lot in the summer time. Besides the cleanliness & ice machine it was fine for a budget hotel. But for $221 I think it was overpriced.
It was a great experience. Friendly, courteous and helpful. I would recommend Americas best value hotels to everyone.
The hotel needs pest control. There were roaches in my room. The furniture is very old. The bedspread was thin. There was hair in the bathtub. Nothing had been wiped down.
Okay
The toilet leaked, there were a few roaches, room could have been cleaner BUT my family was glad to have a place to rest after a long day traveling.
Very convenient to our location we were
Visiting.
Room had a few teenagers unfortunately