The room was not equipped with a hair dryer, coffee pot, nor iorn/iorning board. Carpet was dirty. The room also smelled. It needs a face lift in every way. There was a crack around the door where air could come in. The bed, and pillows were comfortable.
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酒店回复: This Americas Best Value Inn Location does not Advertised Coffee pots Irons or Hair Dryers, a Budget motel which is not a franchise requirement also the room has been upgraded with a facelift just not to your expectations and standards, housekeeping will be informed to inspect the room and carpet to make sure that cleanliness standards are in good order.
4.0分
家庭亲子
Not enough outlets, there should have been an outlet by the table in between the beds
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酒店回复: Thank you Misty the outlets are there behind each bed hard to find there is a extension adapter that plugs into those outlets and sets on the night stand was missing in each room and now have been replaced to easy access two outlets and USB port for charging phones, Thankyou for the heads up on the hard to access outlets.
1.0分
朋友出游
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Extremely dissatisfied with this pseudo hotel, dirty, no breakfast even though I specifically asked for a hotel with breakfast. I wouldn't recommend this hotel to even my worst enemy.
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酒店回复: Your Booking was at a Budget motel not a Hotel which there is a difference which plainly states there is a Continental breakfast provided on the reservation and the desk clerk when checking in, Answered that exact question for you that you ask him, So there is a breakfast, Maybe not to your liking so your statement is false and misleading and this budget motel is not a scam its all in plain black and white on the reservation as far as dirty good enough for you to stay at all night without calling the office to make a complaint only after you did not like a Continental breakfast most likely looking for a Hot breakfast for a budget motel price.
5.0分
商务出差
Rick the mgr was extremely funny and was very helpful
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酒店回复: Hello Paul glad we found some fun and joy in your stay makes the job just that much more rewarding, Thankyou so much for the fun positive comments appreciated very much looking forward to serving you again.
5.0分
家庭亲子
Easy to get to, quick friendly check ins
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酒店回复: Thank you, Mary looking forward to serving you again, will let the check in staff know your appreciation.
1.0分
其他
The roach motel
Is disgusting looking room....
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酒店回复: This concern was addressed immediately and after inspection of the room no pest were found also after your two day stay nothing on your part was reported to front desk and your refusal to accept housekeeping was concerning also trying to enter the front office shirtless definitely cause problems the same room was rented for 6 months to a young couple and has been rented since without a complaint
4.0分
其他
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For a one night last minute stay, this location is quite suitable. There are decent dining and shopping options and all the amenities were in place. The manager on duty, Rick, was especially helpful to us.
3.0分
其他
Confusing check in location.
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酒店回复: There is a overhang canopy with columns and two Americas Best Value Inn logo signs above the canopy which is were to drive into and register for the motel or the RV express over night campground, The motel is located up away from office which is where the confusion could be which is understandable apologies for that confusion.
3.0分
家庭亲子
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Not bad for the price. It is outdated. Housekeeping tookk our towels and twice forget to leave clean ones. The front desk was very nice and apologized for the inconvenience although the second time it took 2 hours to get some towels. Check in was easy, but they do require a deposit for the room key.
2.0分
其他
Only if you Have to!!!
No light over sink area, bed was super hard.
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酒店回复: Thank you for bringing your concerns to our attention. We regret that our beds and accommodations fell below your expectations. However, your input remains essential and will be shared with the respective teams as we constantly aim to make the appropriate changes and improvements. Please consider returning down the line for a better experience.
The room was not equipped with a hair dryer, coffee pot, nor iorn/iorning board. Carpet was dirty. The room also smelled. It needs a face lift in every way. There was a crack around the door where air could come in. The bed, and pillows were comfortable.
Not enough outlets, there should have been an outlet by the table in between the beds
Extremely dissatisfied with this pseudo hotel, dirty, no breakfast even though I specifically asked for a hotel with breakfast. I wouldn't recommend this hotel to even my worst enemy.
Rick the mgr was extremely funny and was very helpful
Easy to get to, quick friendly check ins
The roach motel
Is disgusting looking room....
For a one night last minute stay, this location is quite suitable. There are decent dining and shopping options and all the amenities were in place. The manager on duty, Rick, was especially helpful to us.
Confusing check in location.
Not bad for the price. It is outdated. Housekeeping tookk our towels and twice forget to leave clean ones. The front desk was very nice and apologized for the inconvenience although the second time it took 2 hours to get some towels. Check in was easy, but they do require a deposit for the room key.
Only if you Have to!!!
No light over sink area, bed was super hard.