Staff was very friendly but the deadbolt on our door could not be used unless we wanted to spend 10 minutes trying to undo it. walking around barefoot in the room after our showers our feet got dirty quickly do to the floors needing to be mopped.
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酒店回复: Dear Valued Guest, Thank you for taking the time to write a review of your stay at the Red Roof Inn Abingdon. I'm so glad to hear you found our staff friendly. I sincerely apologize for the issue with the deadbolt and the cleanliness of the floors in your room. That is not the standard we aim for. I will share this feedback with staff right away to have that looked into and addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,PrincessRed Roof ManagementRediResponse Specialist
5.0分
其他
The hotel is a bit dated, but everything was clean and the room had everything i needed. This hotel is a great value for the cost.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Abingdon. We appreciate your comments on the hotel's value and cleanliness, and we're glad you found everything you needed in your room. Knowing that we succeeded in making your stay enjoyable is incredibly rewarding for our entire team. Thank you for choosing Red Roof. We look forward to welcoming you back in the future.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
5.0分
家庭亲子
Parking was easy and secure. Location is conveniently close to numerous restaurants, gas stations, and shops. Price is great.
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酒店回复: Dear Appreciated Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Abingdon. We're delighted to hear that you found our parking facilities both easy to use and secure. It's also fantastic that you appreciated our convenient location, with its close proximity to restaurants, gas stations, and shops. We are always striving to provide value, and we're pleased that the price met your expectations. Your feedback is greatly appreciated!At Red Roof, we strive to provide our guests with a comfortable and memorable experience, and your kind words are a testament to our efforts. We are thrilled to have met your expectations and hope to welcome you back for another enjoyable stay.Sincerely,JohnRed Roof Management RediResponse Specialist
5.0分
情侣出游
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We really enjoyed our two nights there. It is nothing fancy but the staff were amazing. We will be back. And my husband loved that they had smoking rooms. It made his stay even better.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Abingdon. We are delighted to hear you enjoyed your two-night stay with us! It's wonderful to know that our staff made such a positive impression and that you plan to return. We're especially glad your husband appreciated the smoking rooms. We strive to cater to the diverse needs of our guests and your feedback is greatly valued.Knowing you plan to return is the highest compliment we can receive. Thank you for choosing Red Roof. We look forward to welcoming you back in the future.Sincerely,ViktorRed Roof Management RediResponse Specialist
4.0分
其他
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Very friendly staff. The rooms are fairly priced for their age. It's a good option for those looking for less perks/less expensive lodging. The bed was surprisingly comfortable. The space was quiet and I slept like a rock.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Abingdon. We're delighted to hear about your positive experience! Knowing that our staff's friendliness stood out and that you found our pricing fair and the bed comfortable is wonderful. We aim to provide a quiet and restful environment, and it sounds like we succeeded.We aim to provide you with an exceptional experience at Red Roof. We are excited to see you again.Sincerely,HannahRed Roof Management RediResponse Specialist
2.0分
其他
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The room itself was pretty dingy and dark. The shower didnt give hot water (barely warm), the power ***** on the night table didnt work, and the coffee pot also didnt work. Luckily, we only used the room to sleep. The pet areas were great, spacious and inviting.
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酒店回复: Dear Hotel Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Abingdon. I am very sorry to hear about the issues you experienced with your room. It's disheartening to know that the room was not up to standard, with concerns about its dinginess, lack of hot water in the shower, and malfunctioning power ***** and coffee pot. We appreciate your positive feedback regarding the pet areas and are glad that this aspect of your stay was satisfactory. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,AnnRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
Quiet clean rooms, off the main road, easy access to entrance, plenty of parking, all at an affordable price. I would recommend this place.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your stay at Red Roof Inn Abingdon. It's wonderful to know you appreciated the peacefulness of our location, the cleanliness of our rooms, and the ease of access. We aim to provide a comfortable and affordable experience for all our guests. We are thankful that you enjoyed your stay and would recommend our hotel.Thank you for choosing Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
5.0分
家庭亲子
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Had to make an emergency trip to maryland. We stopped it was the best decision ever! The front desk lady was super nice. We were only there for a few hours but it was quiet the best sleep we had in a while. Will probably stay on my way back home
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Abingdon. We are thrilled to learn that stopping at our hotel was the best decision during your emergency trip to Maryland! It's great to know you found the front desk lady super nice and that you experienced a quiet and restful stay. We strive to provide comfort and convenience, and we're delighted to hear we succeeded. We hope to continue to provide great experiences for you here at Red Roof. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,IshiRed Roof Management RediResponse Specialist
2.0分
其他
Manager was wonderful Room had non woking lamps and electrical outlet. Towels were with dirty or dingy. Great location and good for pet
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Abingdon. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the state of the lamps and electrical outlets. Still, we are glad that you found our hotel staff wonderful and a great location. I have forwarded your feedback to managements attention to make sure your experience is not repeatedAt Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,IshiRed Roof Management RediResponse Specialist
我住了一晚，感觉挺好的，如果淋浴水压能再大一点就更完美了。除此之外，一切都很好。
Staff was very friendly but the deadbolt on our door could not be used unless we wanted to spend 10 minutes trying to undo it. walking around barefoot in the room after our showers our feet got dirty quickly do to the floors needing to be mopped.
The hotel is a bit dated, but everything was clean and the room had everything i needed. This hotel is a great value for the cost.
Parking was easy and secure. Location is conveniently close to numerous restaurants, gas stations, and shops. Price is great.
We really enjoyed our two nights there. It is nothing fancy but the staff were amazing. We will be back. And my husband loved that they had smoking rooms. It made his stay even better.
Very friendly staff. The rooms are fairly priced for their age. It's a good option for those looking for less perks/less expensive lodging. The bed was surprisingly comfortable. The space was quiet and I slept like a rock.
The room itself was pretty dingy and dark. The shower didnt give hot water (barely warm), the power ***** on the night table didnt work, and the coffee pot also didnt work. Luckily, we only used the room to sleep. The pet areas were great, spacious and inviting.
Quiet clean rooms, off the main road, easy access to entrance, plenty of parking, all at an affordable price. I would recommend this place.
Had to make an emergency trip to maryland. We stopped it was the best decision ever! The front desk lady was super nice. We were only there for a few hours but it was quiet the best sleep we had in a while. Will probably stay on my way back home
Manager was wonderful Room had non woking lamps and electrical outlet. Towels were with dirty or dingy. Great location and good for pet