酒店回复: Hello Luca,Grazie per aver condiviso il tuo feedback. Siamo felici che tu abbia trovato il nostro hotel funzionale per una sosta. Prendiamo nota delle tue osservazioni riguardo alla struttura e alla pulizia per migliorare continuamente l'esperienza dei nostri ospiti. Speriamo di avere l'opportunità di ospitarti nuovamente in futuro per offrirti un soggiorno ancora più soddisfacente.
酒店回复: Hello Deborah,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.
酒店回复: Hello Miguel Douglas,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. I hope that we will impress you with exemplary service during future visits.
3.0分
其他
原文
翻译提供方：Google
房间本来应该是无烟的，但有一股淡淡的雪茄味。很安静，很舒服。
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酒店回复: Hello Sharon, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
5.0分
情侣出游
原文
翻译提供方：Google
一切都很好。一大早就退房，夜班服务员一点也不友好。
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酒店回复: Hi Diane,I'm very sorry for your poor night clerk experience. My sincere apologies you found our associate not friendly at all. We strive to provide sincere hospitality and we failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.
4.0分
其他
原文
翻译提供方：Google
住宿的好地方。工作人员很友好，乐于助人。
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酒店回复: Hi Rob,We appreciate you sharing your kind review. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.
4.0分
商务出差
原文
翻译提供方：Google
三层楼，但没有电梯
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酒店回复: Hello Mark,We appreciate the comments, especially with regards to your opinion of our elevator. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
5.0分
其他
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Everything was clean and my stay was awesome.I would recommend this place for anybody in there.Front counter person was awesome smiled and was very illiterate.Due to the prices and mustay, he changed at the last minute and made my stay even better
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酒店回复: Hello Lisa,Thank you for sharing your positive experience! We are delighted to hear that you found everything clean and enjoyed your stay. It's wonderful to know our front desk staff made such a positive impression on you with their friendly service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future for another great visit.
5.0分
其他
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The ram was in good shape, really enjoyed the first shift guy.There is one guy or two guys actually didn't really treat people as nice as they should have.But overall great place to stay
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酒店回复: Hello Lisa,Thank you for your feedback. We’re pleased to hear you enjoyed your stay and appreciated the first shift staff's hospitality. We value all guest experiences and will take your comments into consideration to ensure that our service remains consistent across all team members. Your insights help us improve and enhance the overall guest experience, and we hope to see you again in the future.
5.0分
其他
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I enjoyed their breakfast every morning. The room was clean. Staff was very nice . i didn't have to run the air it was cool enough without it. They are pet friendly.
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酒店回复: Hello Melissa,Thank you for sharing your positive feedback! We're delighted to hear you enjoyed our breakfast and found the room clean and comfortable. Our team takes great pride in providing excellent service, and it's wonderful that you appreciated their friendliness. We're also glad you found our pet-friendly policy accommodating. We hope to welcome you back for another enjoyable stay in the future!
房间和建筑都很老旧，年久失修。清洁程度尚可，但算不上好。如果您是旅行者，想停下来休息一下，这里倒是很不错！
那家酒店的保管人员问题很严重。我们在那里住了 4 个晚上。第一天我们的床铺已经整理好了，我要了干净的毛巾。我们得到了它们，但只有 1 条手巾（尽管我们有 2 个人住在那里），而且非常破烂。第二天，根本没有人打扫房间。地毯很脏——他们用吸尘器吸尘，但需要用洗发水清洗——当我不穿拖鞋走在上面时，我的脚是黑色的。提供的早餐真的很少——没有蛋白质——只有碳水化合物。前台工作人员很好。那里没有问题。
住宿不错，但是50块钱的押金收取是个问题，退货是个问题，如果是现金的话，退货会更快更安全，从此推荐这次入住，安全干净。
房间本来应该是无烟的，但有一股淡淡的雪茄味。很安静，很舒服。
一切都很好。一大早就退房，夜班服务员一点也不友好。
住宿的好地方。工作人员很友好，乐于助人。
三层楼，但没有电梯
Everything was clean and my stay was awesome.I would recommend this place for anybody in there.Front counter person was awesome smiled and was very illiterate.Due to the prices and mustay, he changed at the last minute and made my stay even better
The ram was in good shape, really enjoyed the first shift guy.There is one guy or two guys actually didn't really treat people as nice as they should have.But overall great place to stay
I enjoyed their breakfast every morning. The room was clean. Staff was very nice . i didn't have to run the air it was cool enough without it. They are pet friendly.