酒店回复: it sounds like your time with us did not meet your expectations entirely. Please accept our sincerest apologies.
2.0分
其他
原文
翻译提供方:Google
游泳池不能用,水是半绿的,只有一对夫妇负责所有的房间和酒店接待处,这实际上是一个工人宿舍
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酒店回复: Dear Cecilio,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in the amenities and service that you received during your visit. Our team is dedicated to making improvements for the future, so we'll be sure to discuss all of your comments internally. It is our hope that you will consider giving us another chance soon; we're confident that we can impress you.
3.0分
家庭亲子
Tv would cut out, the toliet was dirty, found nails in the parking lot thankfully my car did not run it over.
4.0分
家庭亲子
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Location. parking, hotel, parking accessibility was great, room looked clean from 1st glance, but counters, floors, trash, and bathtub had visible dirt lining them with the trash can being the w orst. I took the trash can to the service counter to be washed. The employee just put a clean trash bag back in it & handed it back. This must have been a trainee, because the person who registered us into the hotel immediately to the can & took care of the situation. The refrigerator had an opened container of alcohol in it & an overflowing catch tray. Looked like it was placed & left on the floor to defrost. My sister & I picked it up onto the counter where we could use it & cleaned up the water on the floor & now on the counter, plus cleaned the fridge. Good thing we brought rolls of paper towels. The alcohol was quickly dumped down the drain. The remainder of the stay was very good.
4.0分
其他
Room was clean and comfortable. Decor and furnishings are dated, but functional. Bathroom linens could be more plush.
5.0分
情侣出游
I have been coming to this property for many years now and they have always been very nice and hospitable.
1.0分
家庭亲子
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You could see the light through the door due to it not sealing properly. The wall that had the ac unit was bubbled and cracked. My shower had hair in it. The floors were not mopped and I had hair also in my wash clothes.
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酒店回复: Thank you for choosing to stay with us. We appreciate it. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. Please accept our sincerest apologies for the difficulties that you encountered during your stay in our hotel. Hope you give us a chance to serve you again and will experience the improvements on your next stay.
3.0分
其他
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The beds were rock hard had to purchase a mattress cover for comfort. The carpets were dirty. The room itself was ok
When we stayed there 6 years ago it was cleaner.
Cheap price you get what you get.
3.0分
情侣出游
Nothing fancy just a comfortable room. There's a small frig in the room and sitting are with a table. And plenty of hot water. Reasonable prices!
3.0分
商务出差
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The mattress was very firm but I slept well. The clerk was kind and helpful and the room and area are very quiet! Looking forward to another stay when the pool is open!
这个地方的照片和你亲眼看到的完全不一样!这里还有更好的地方,而且价格更优惠。
游泳池不能用,水是半绿的,只有一对夫妇负责所有的房间和酒店接待处,这实际上是一个工人宿舍
Tv would cut out, the toliet was dirty, found nails in the parking lot thankfully my car did not run it over.
Location. parking, hotel, parking accessibility was great, room looked clean from 1st glance, but counters, floors, trash, and bathtub had visible dirt lining them with the trash can being the w orst. I took the trash can to the service counter to be washed. The employee just put a clean trash bag back in it & handed it back. This must have been a trainee, because the person who registered us into the hotel immediately to the can & took care of the situation. The refrigerator had an opened container of alcohol in it & an overflowing catch tray. Looked like it was placed & left on the floor to defrost. My sister & I picked it up onto the counter where we could use it & cleaned up the water on the floor & now on the counter, plus cleaned the fridge. Good thing we brought rolls of paper towels. The alcohol was quickly dumped down the drain. The remainder of the stay was very good.
Room was clean and comfortable. Decor and furnishings are dated, but functional. Bathroom linens could be more plush.
I have been coming to this property for many years now and they have always been very nice and hospitable.
You could see the light through the door due to it not sealing properly. The wall that had the ac unit was bubbled and cracked. My shower had hair in it. The floors were not mopped and I had hair also in my wash clothes.
The beds were rock hard had to purchase a mattress cover for comfort. The carpets were dirty. The room itself was ok
When we stayed there 6 years ago it was cleaner.
Cheap price you get what you get.
Nothing fancy just a comfortable room. There's a small frig in the room and sitting are with a table. And plenty of hot water. Reasonable prices!
The mattress was very firm but I slept well. The clerk was kind and helpful and the room and area are very quiet! Looking forward to another stay when the pool is open!