The room was updated and clean. The toilet seat did move so I would say that the toilet needs to be updated but everything else was nice.
5.0分
情侣出游
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******* charged me $50+ more than the amount on the bill that was slipped under our door. I will be contacting them to find out why this happened as it has never happened before in all the years I’ve used *******.
5.0分
其他
The staff was absolutely amazing!! Our room was clean, beds were comfortable. Couldn’t have asked for a better stay
4.0分
其他
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Clean room and modern hotel. The pool was so cold we could hardly be in it and the staff kept opening the doors to outside even after we closed them which made it even colder in the pool area. Our room was at the back of the hotel and we wanted to park back there but it was not lit up and was sketchy. It was nice but don’t think it was worth the price we paid.
4.0分
其他
Clean room and hallways. Nice variety at breakfast. Pleasant staff. Indoor pool temperature was too cold to swim.
4.0分
情侣出游
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Room was nice, although it was suppose to be non smoking and there was an ashtray on the balcony's table. Nice size tv. Balcony was nice. A little Overpriced for area. ****** is close and has a restaurant, but smells very Smokey.
5.0分
其他
Wonderful breakfast. Very clean rooms. Beautiful pool. Staff was very friendly.
1.0分
其他
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We had a very long drive that went late into the night and needed a place to get some sleep so we could continue on our drive safely. I booked a room at the Holiday Inn Express in Fallon. Due to traffic delays we did not get in until 5 am. When we entered the hotel lobby the staff did not greet us and acted put out that they had to help us check in. The woman at the front desk was very rude. She assumed that we were coming from burning man and acted like we were there to party. I am a business professional who often uses Holiday Inn Express for business trips. I just needed a place to rest for a few hours and was treated like I was not welcome. I will not be staying here again. I spent over $400 on 2 rooms for one night and would have expected to be treated like a customer. I am very dissatisfied in this experience.
4.0分
其他
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Same sheets, different stay
We stayed in the same room that we had stayed in three days earlier and there was a dirt spot on the sheets that I had gotten on them as I was putting on my shoes during our first stay that was still there on our second stay. Obviously the sheets were not cleaned. it was offputting to know that the sheets had not been changed. Other than that. The room had been cleaned and smelled clean and I appreciate that..
4.0分
其他
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Very comfortable
Had an issue with in room AC, but front desk staff was phenomenal and quick to fix the issue, the beds were comfortable and clean, the room was accessible for my wheelchair and large enough to navigate.
The room was updated and clean. The toilet seat did move so I would say that the toilet needs to be updated but everything else was nice.
******* charged me $50+ more than the amount on the bill that was slipped under our door. I will be contacting them to find out why this happened as it has never happened before in all the years I’ve used *******.
The staff was absolutely amazing!! Our room was clean, beds were comfortable. Couldn’t have asked for a better stay
Clean room and modern hotel. The pool was so cold we could hardly be in it and the staff kept opening the doors to outside even after we closed them which made it even colder in the pool area. Our room was at the back of the hotel and we wanted to park back there but it was not lit up and was sketchy. It was nice but don’t think it was worth the price we paid.
Clean room and hallways. Nice variety at breakfast. Pleasant staff. Indoor pool temperature was too cold to swim.
Room was nice, although it was suppose to be non smoking and there was an ashtray on the balcony's table. Nice size tv. Balcony was nice. A little Overpriced for area. ****** is close and has a restaurant, but smells very Smokey.
Wonderful breakfast. Very clean rooms. Beautiful pool. Staff was very friendly.
We had a very long drive that went late into the night and needed a place to get some sleep so we could continue on our drive safely. I booked a room at the Holiday Inn Express in Fallon. Due to traffic delays we did not get in until 5 am. When we entered the hotel lobby the staff did not greet us and acted put out that they had to help us check in. The woman at the front desk was very rude. She assumed that we were coming from burning man and acted like we were there to party. I am a business professional who often uses Holiday Inn Express for business trips. I just needed a place to rest for a few hours and was treated like I was not welcome. I will not be staying here again. I spent over $400 on 2 rooms for one night and would have expected to be treated like a customer. I am very dissatisfied in this experience.
Same sheets, different stay
We stayed in the same room that we had stayed in three days earlier and there was a dirt spot on the sheets that I had gotten on them as I was putting on my shoes during our first stay that was still there on our second stay. Obviously the sheets were not cleaned. it was offputting to know that the sheets had not been changed. Other than that. The room had been cleaned and smelled clean and I appreciate that..
Very comfortable
Had an issue with in room AC, but front desk staff was phenomenal and quick to fix the issue, the beds were comfortable and clean, the room was accessible for my wheelchair and large enough to navigate.