酒店回复: Dear Philip, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Binghamton North. We're delighted to hear that you were satisfied with our very easy and quick check-in process, friendly staff as well as the convenience of the property as we strive to provide the best experience possible. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.Sincerely, AnnRed Roof Management RediResponse Specialist
酒店回复: Dear Sharon,Thank you for taking the time to share your experience at Red Roof Inn Binghamton North. We're sorry to learn that your stay was affected by the issues you had with the Wi-Fi as well as the amenities. Your input regarding the breakfast is duly noted. We value your comments and will use them to improve our guest experience. Thank you for choosing Red Roof. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,ViktorRed Roof Management RediResponse Specialist
2.0分
其他
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翻译提供方：Google
系统冻结，难以检查
1.0分
情侣出游
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There was a very noisy person staying in the room above us, playing loud music and dragging his chair back and forth, back and forth. First I went to the front desk to complain, then my husband went a second time to complain. The gentleman at the front did go and speak to the person staying above us. The music lessened but the noise continued. We had to rush out in the morning so we called from the car to speak to someone. We had had a terrible night and felt that some sort of compensation was only fair. Nobody has called me back. This is the Red Roof Inn in Binghamton. Not nice. We're very disappointed.
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Binghamton North. I understand that a restful night is essential, and I regret that we failed to provide that for you. I sincerely apologize for the lack of follow-up after your phone call regarding compensation. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,AnnRed Roof ManagementRediResponse Specialist
4.0分
其他
The staff was very sweet and accommodating The beds were uncomfortable. The bed frames made noise with every move.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at the Red Roof Inn Binghamton North. It's good to know that you liked the room's updated features. our staff made a positive impression with their sweetness and helpfulness. It means a lot to us. However, we are sorry to hear that the quality of the bed did not meet your expectations.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ZyRed Roof ManagementRediResponse Specialist
中途休息，不错
窗帘破了，一开房门就是一股狗尿味，都是狗毛，毛巾好脏，洗澡的喷水头都生锈了网络信号差除了地理位置方便外其他的
这家酒店的墙壁真是薄如纸。房间还算干净，但浴室有点令人怀疑，因为我发现了别人的头发。另外，浴室门后面还挂着一件别人的套头背心。我不会再住这里了。
总的来说，体验还不错。
试试吧。
酒店员工非常友好，入住手续办理很快。我去参加儿子的毕业典礼，想带我的狗狗一起去。酒店距离大学只有十分钟路程，酒店本身超出了我的预期。
这是一家经济型酒店，很普通。干净整洁，员工友好……没有特别的设施。免费早餐很普通。我们毕业周末来这里，感觉很符合我们的预期。
没有WiFi。没有空调。如果早餐能有更多选择就好了。
系统冻结，难以检查
There was a very noisy person staying in the room above us, playing loud music and dragging his chair back and forth, back and forth. First I went to the front desk to complain, then my husband went a second time to complain. The gentleman at the front did go and speak to the person staying above us. The music lessened but the noise continued. We had to rush out in the morning so we called from the car to speak to someone. We had had a terrible night and felt that some sort of compensation was only fair. Nobody has called me back. This is the Red Roof Inn in Binghamton. Not nice. We're very disappointed.
The staff was very sweet and accommodating The beds were uncomfortable. The bed frames made noise with every move.