酒店回复: Cher Client,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience au Red Roof Inn Binghamton North. Nous sommes sincèrement désolés des désagréments rencontrés lors de votre séjour. L'humidité, la porte défectueuse, le bruit et les problèmes de chauffage sont inacceptables, et nous vous présentons nos excuses les plus sincères. Nous mettons tout en œuvre pour offrir un environnement confortable et paisible à nos clients, et il est clair que nous n'avons pas été à la hauteur dans votre cas.Nous souhaitons vous assurer de notre capacité à prévenir tout problème similaire à l'avenir. Vos commentaires seront transmis directement au personnel de l'établissement. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour dans notre région.Cordialement,JohnDirection Red RoofSpécialiste RediResponse
酒店回复: Dear Philip, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Binghamton North. We're delighted to hear that you were satisfied with our very easy and quick check-in process, friendly staff as well as the convenience of the property as we strive to provide the best experience possible. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.Sincerely, AnnRed Roof Management RediResponse Specialist
酒店回复: Dear Sharon,Thank you for taking the time to share your experience at Red Roof Inn Binghamton North. We're sorry to learn that your stay was affected by the issues you had with the Wi-Fi as well as the amenities. Your input regarding the breakfast is duly noted. We value your comments and will use them to improve our guest experience. Thank you for choosing Red Roof. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,ViktorRed Roof Management RediResponse Specialist
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The heater didn't work proper, no towels the beds every time you rolled they would make terrible squeaks and hard as a rock thought you were sleeping on cardboard. Pillows were like rolled up towels in pillowcases
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Binghamton North. I am truly sorry to hear about the conditions you experienced with the heater, lack of towels, squeaky beds, uncomfortable mattresses, and inadequate pillows during your stay. This falls far short of the standards we aim to provide. I will certainly bring this to the property’s attention in an effort to address your concern.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,ReysheRed Roof Management RediResponse Specialist
中途休息，不错
窗帘破了，一开房门就是一股狗尿味，都是狗毛，毛巾好脏，洗澡的喷水头都生锈了网络信号差除了地理位置方便外其他的
这家酒店的墙壁真是薄如纸。房间还算干净，但浴室有点令人怀疑，因为我发现了别人的头发。另外，浴室门后面还挂着一件别人的套头背心。我不会再住这里了。
总的来说，体验还不错。
房间非常潮湿，门关不严实，门缝很大，我们能听到有人在我们头顶走来走去，还能听到邻居说话，就好像他们在我们房间里一样。暖气糟透了。
试试吧。
酒店员工非常友好，入住手续办理很快。我去参加儿子的毕业典礼，想带我的狗狗一起去。酒店距离大学只有十分钟路程，酒店本身超出了我的预期。
这是一家经济型酒店，很普通。干净整洁，员工友好……没有特别的设施。免费早餐很普通。我们毕业周末来这里，感觉很符合我们的预期。
没有WiFi。没有空调。如果早餐能有更多选择就好了。
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The heater didn't work proper, no towels the beds every time you rolled they would make terrible squeaks and hard as a rock thought you were sleeping on cardboard. Pillows were like rolled up towels in pillowcases