这绝对是我住过的最糟糕的汽车旅馆体验,感觉自己被戴斯温丹酒店(Days Inn by Wyndam)这个名字骗了。这家汽车旅馆最多也就是个招牌挂在门口,满是蟑螂。绝对不会再住了,价格太离谱了,我宁愿睡在车里。
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酒店回复: We sincerely apologize for the issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention.
酒店回复: We apologize for any inconvenience caused by the room features during your stay. We value your feedback and are looking into making necessary upgrades to ensure a more comfortable and satisfying experience for all our guests.
2.0分
其他
原文
翻译提供方:Google
太糟糕了
房间里有车库,浴帘被拉下来了,浴缸周围有霉菌,到处都是不干净的东西,我再也不会踏那里了!!
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酒店回复: We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention.Immediate steps have been taken to rectify this, ensuring a better experience for all future guests.
5.0分
其他
It was an okay place to sleep. Kind of dirty but I’ve slept on jungle floors so I can’t complain too much. My girlfriend however, did not feel the same.
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酒店回复: We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again.
1.0分
其他
Rooms lacked heat. Had to threaten to get my
Money back before a space heater was offered. Bathroom towel racks very rusty. Didn’t dare touch the TV remote.
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酒店回复: We're sorry to hear that you had an unpleasant experience at our motel. This behavior is unacceptable, and we apologize for any inconvenience or discomfort it may have caused. We have spoken with our staff and are taking steps to ensure that this doesn't happen again.
1.0分
其他
The hotel lobby smelled, the room was rundown, and the room and bathroom did not seem like they had been cleaned. I will never stay there again.
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酒店回复: We're sorry to hear that your room and bathroom wasn't cleaned to your satisfaction. We understand the importance of providing a clean and comfortable environment for our guests, and we apologize for falling short in this area. We will review our cleaning procedures and take steps to ensure that our rooms meet the standards. Your feedback is extremely valuable to us and will assist us in improving our cleaning services.
1.0分
其他
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The room was dirty and smelled of rotten something. No hangers in the room and had to ask for them. Found bugs in the room and mice droppings in the bathtub. I was informed that breakfast was from 6-9am but when I when to the dinning area at 6:20 am because I needed to leave early the breakfast had not been put out yet. Window was not locked and did not discover this till later.
Don't know how Windham allowed their name to be used in this property. Shame.
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酒店回复: We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service. Thank you for your valuable feedback, it will help us make changes for the better.
4.0分
商务出差
Very welcoming family at the Days Inn with comfortable room, plush towels, and quiet rooms.
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酒店回复: We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.
4.0分
其他
Quiet hotel with helpful staff.
Convenient location. It was disappointing that the pool was closed.
Quiet hotel and helpful staff.
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酒店回复: Thank you for your feedback. We're sorry to hear that certain aspects did not meet your expectations. We're continually working on improving our offerings based on guest feedback.
挺好的
这绝对是我住过的最糟糕的汽车旅馆体验,感觉自己被戴斯温丹酒店(Days Inn by Wyndam)这个名字骗了。这家汽车旅馆最多也就是个招牌挂在门口,满是蟑螂。绝对不会再住了,价格太离谱了,我宁愿睡在车里。
我入住时,前门锁坏了,门大开着,他们告诉我应该在45分钟内报到,而我一直试图联系前台,但经理不在,所以他们还是让我付钱,没有退款,也没有礼貌,什么都没有。前窗没有门,也没有防护措施。
太糟糕了
房间里有车库,浴帘被拉下来了,浴缸周围有霉菌,到处都是不干净的东西,我再也不会踏那里了!!
It was an okay place to sleep. Kind of dirty but I’ve slept on jungle floors so I can’t complain too much. My girlfriend however, did not feel the same.
Rooms lacked heat. Had to threaten to get my
Money back before a space heater was offered. Bathroom towel racks very rusty. Didn’t dare touch the TV remote.
The hotel lobby smelled, the room was rundown, and the room and bathroom did not seem like they had been cleaned. I will never stay there again.
The room was dirty and smelled of rotten something. No hangers in the room and had to ask for them. Found bugs in the room and mice droppings in the bathtub. I was informed that breakfast was from 6-9am but when I when to the dinning area at 6:20 am because I needed to leave early the breakfast had not been put out yet. Window was not locked and did not discover this till later.
Don't know how Windham allowed their name to be used in this property. Shame.
Very welcoming family at the Days Inn with comfortable room, plush towels, and quiet rooms.
Quiet hotel with helpful staff.
Convenient location. It was disappointing that the pool was closed.
Quiet hotel and helpful staff.